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Premium Account PL -> EU

Discussion in 'Archive' started by xSaint, May 5, 2013.

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  1. xSaint

    xSaint User

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    hello i recently started on the new polish server lilith , even though i do not really speak polish i thought it would be fun regardless , now i had to use google chrome to pretty much translate everything on the forums/website. it was doing well until i figured out that when i payed for my premium accounts on lilith they were not active on core.

    why would i think they would be you might ask? well , that's simple, the game accounts were shared between both servers the staff had said there was no need to register a new game account for lilith and that we could log in with the accounts we made on core, so i presumed that if i purchased premium account on lilith they would be active on core , i mean from a logical stand point it seems i made a safe presumption in case i did not like lilith. i put up with lilith for a while but eventually the language barrier was too much for me to handle so i said time to go play core , but wait i had no premium on neither of the accounts i purchased them on and i purchased premium for 30 days for two accounts.

    i have submitted a support ticket days ago and i have received no help at all which is why i am coming to these boards. is there any way innova can please transfer my premium accounts to core on my two accounts? right now its just sitting there and i would like to play on core.
     
  2. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    hello,

    i'm afraid forum staff can not deal with account queries, only support can deal with those. if you pm me with your in game nick i can try and chase the ticket for you.

    regards.
     
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