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Problem with frost after update.

Discussion in 'Archive' started by Rudolf, Nov 6, 2013.

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  1. Rudolf

    Rudolf User

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    after today update im getting dc all time by frost.

    tried to delete frost and restore game by this not working.
    any another ideas about what to do ?
     
  2. Kora!

    Kora! User

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    i have the same problem, and did same that rudolf.
    also i have tried to close all other programs, and i checked for viruses//malware with a couple programs and i still get dc.
    any idea someone about what can we do?
     
  3. Danula

    Danula User

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    same problem, windows 7 fully updated, cleared by ccleaner, avast and spybot
     
  4. sporiro

    sporiro User

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    same problem, canâ´t stay logged in more than 1 minute since the update
     
  5. Razzly

    Razzly Banned

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    have you tried to use check4game program?
     
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  6. YouWho

    YouWho User

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    Last edited by a moderator: Nov 6, 2013
  7. sporiro

    sporiro User

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    fixed my problem. in check4game i had one warning about an nvidia dll file. updated my graphic card drivers and its up and running again.
    hope it fixes everyone's problem too
     
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  8. YouWho

    YouWho User

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    made all the checks/repairs, nvidia drivers updated... still dc after max 1min.

    [​IMG]

    any ideas moderators?
     
    Last edited by a moderator: Nov 6, 2013
  9. jfa87

    jfa87 User

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    i made the same, all checks/repairs, nvidia updaters, but iâ´m dc after 1 minute logged
     
  10. YouWho

    YouWho User

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    i have even uninstalled and installed the game again. have no more ideas...
     
  11. Rudolf

    Rudolf User

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    its rly epic ... 0 info from innova side about this problems.

    i tried everything i can and still same. dc again and again.
     
  12. Razzly

    Razzly Banned

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    hello,

    issue has been reported. once there will be answer, it will be posted here
     
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  13. Kora!

    Kora! User

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    i fixed it uninstalling all the nvidia drivers, and then looking on regedit for the "bad" nvidia dll register and deleted it, after it installed the new drivers and now it is working for me...good luck for all...and in my opinion frost should care a bit more on don't detect things like this as viruses :/, ty razzly for the help.
     
  14. Pazak

    Pazak Innova Group

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    dear players,

    we have located the problem and currently working on fixing it. some of you may still be having trouble, but please, be patient. i hope everything will be fixed by tomorrow.

    regards,
     
  15. YouWho

    YouWho User

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    yep... still got it. anyway, thanks for answer.
     
  16. Radix

    Radix Innova Group

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    frost serverside settings has been changed a bit earlier for eu / pl

    i need wireshark (from play to dc) logs from users with dc
     
  17. Rudolf

    Rudolf User

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    for me is working now, ty.
     
  18. max11

    max11 User

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    today after the update i have the same problem also.
    disconect in max 1 minute. i used checkgame i didnt found any error.
    anyone have found solution ?
     
  19. casillias

    casillias Technical specialist Innova Group

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    did you simply reboot your pc after update?)
     
  20. max11

    max11 User

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    i was playing until 4 hours before update maintance. then i close my pc i went to sleep. i wake up after maintance. i came to the site click to play the game. and then i had the disconect problems from frost security.
     
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