hello and merry christmas everyone! we need to warn you that in the period from 29.12.13 to 09.01.13 most of our gms are going on a vacation. that means the time which will take us to respond to tickets will increase. it does not mean that we will stop working at all. it just means that it will take us longer to process the tickets. each of us shall appear online to solve some tickets on different days. thank you for your patience and understanding, fellows!