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Crittical Error when loading login-screen (black->crit)

Discussion in 'Archive' started by Clould, Jan 5, 2014.

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  1. Clould

    Clould User

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    2014.1.5 21:55:48 [gtick=1 lgticks=1]
    build date : fri nov 01 12:03:47 2013

    os : windows xp 5.1 (build: 2600), service pack 3.0
    cpu : genuineintel intel(r) pentium(r) dual cpu e2220 @ 2.40ghz @ 2402 mhz
    ram : 2047mb ram
    logicalcore : 2
    physicalcore : 2
    video : nvidia geforce 9600 gt (3182)
    poscode : ls9(558) 0:0:0 2/0 [61]
    video resources : 0 mb

    history: general protection fault!

    history: cauthsocket::initsocket <- authsocketinit <- pas:7fbf0000 <- unetworkhandler::requestauthlogin <- nconsolewnd::requestauthlogin <- nconsolewnd::initialize <- nconsolewnd::init <- ugameengine::initconsole <- ugameengine::init <- initengine

    exception:
    code [exception_write_violation dataaddress:0x4d8b1282]
    address [0x71ab4b03]
    segcs [0x001b]

    ws2_32.dll [0x71ab0000] offset [0x00004b03]

    ps:i try with win7 sp1 and winxp sp3, still crashed.
     
  2. Clould

    Clould User

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    crit in win7 sp1
    "the exception unknown software exception 0x0000409 occurred in the application at location 0x774a4ac4"

    dont know how to play. i disable and add exception l2 in avast.
     
    DIUBLITH likes this.
  3. marbitter

    marbitter User

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    hello cloud,

    did you change anything on your system? windowsupdate, avastupdate, driverupdate and so on?

    regards
    marbitter
     
    DIUBLITH likes this.
  4. casillias

    casillias Technical specialist Innova Group

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    did you get this message without any other crit reports as in your first post? and was it still on login screen or after several minutes ingame?
     
  5. casillias

    casillias Technical specialist Innova Group

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  6. Clould

    Clould User

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    i used check4game(1.9.1) with all check (check files.cinn/unwanted...) in win7 and xp.
    with win7: critical after load frost.
    with winxp: after load frost, a window loading l2 popup-loading black->crit.
    with 2 os, 2 critical different.
    win7 update sp1. antivirus avast
    winxp i used ghost. microsoft security essential
    still play other mmo no problem like tera, l2na,ff xiv..
     
  7. casillias

    casillias Technical specialist Innova Group

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    please read my previous post and do what i asked
     
  8. Buxant

    Buxant Banned

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    no idea what is happening, yesterday i was playing fine, logged off near npc which gives daily q in seal of shilen in aden, but today, everytime i try to log in game, i get critical error - http://tinypic.com/r/9qw5u9/5 after i choose my char and press log in, i get loading screen and after 1-2 sec i get error. tried both restarting pc and restoring game, maybe my char just needs to be moved little bit to different location, should i write a ticket on support about it ? nick of char - buxant

    if it matters : i5 3570k oced to 4.3ghz, sapphire hd 7950 vapor-x , 8gb ram, crucial m4 128gb ssd, win 8.1 fully updated + report from diagnostic process

    check4game version=1.9.1
    cpu: intel(r) core(tm) i5-3570k cpu @ 3.40ghz
    video: amd radeon hd 7900 series / 13.251.0.0 / 20131206
    os(64) microsoft windows nt 6.3.9600.0
    .net 2.0.50727.7905 / memory: 8150 mbytes
    files.cinn size=579282 bytes
    files.cinn hash=1d-ab-16-e1-c0-d1-48-17-89-b1-a1-e8-bd-64-04-fc



    winsock2 namespace_catalog
    %systemroot%\system32\napinsp.dll
    %systemroot%\system32\pnrpnsp.dll
    %systemroot%\system32\pnrpnsp.dll
    %systemroot%\system32\nlaapi.dll
    %systemroot%\system32\mswsock.dll
    %systemroot%\system32\winrnr.dll

    winsock2 protocol_catalog
    %systemroot%\system32\mswsock.dll

    process list
    svchost.exe : host process for windows services,operačnà­ systém microsoftâ® windowsâ®
    uns.exe : user notification service,intel(r) management and security application user notification service
    svchost.exe : host process for windows services,operačnà­ systém microsoftâ® windowsâ®
    atiesrxx.exe : amd external events service module,amd external events
    jhi_service.exe : intel(r) dynamic application loader host interface
    searchindexer.exe : microsoft windows search indexer,windowsâ® search
    ccc.exe : catalyst control center: host application,catalyst control center
    flashplayerplugin_11_9_900_170.exe : adobe flash player 11.9 r900,shockwave flash
    plugin-container.exe : plugin container for firefox,firefox
    pnkbstra.exe : c:\windows\syswow64\pnkbstra.exe
    iastoricon.exe : iastoricon
    explorer.exe : průzkumnà­k windows,operačnà­ systém microsoftâ® windowsâ®
    4game-service.exe : 4game client service,4game
    wmiprvse.exe : wmi provider host,microsoftâ® windowsâ® operating system
    lms.exe : local manageability service,intel(r) active management technology local manageability service
    dwm.exe : sprà¡vce oken plochy,operačnà­ systém microsoftâ® windowsâ®
    4game-tray.exe : 4game tray,4game
    searchfilterhost.exe : microsoft windows search filter host,windowsâ® search
    hwmonitor.exe : hwmonitor,cpuid hardware monitor
    dashost.exe : device association framework provider host,microsoftâ® windowsâ® operating system
    iastordatamgrsvc.exe : iastordatasvc
    check4game.exe : check4game,check and diagnostic utility for 4game's games
    searchprotocolhost.exe : microsoft windows search protocol host,windowsâ® search
    spoolsv.exe : spooler subsystem app,operačnà­ systém microsoftâ® windowsâ®
    skydrive.exe : skydrive sync engine host,microsoftâ® windowsâ® operating system
    wininit.exe : windows start-up application,operačnà­ systém microsoftâ® windowsâ®
    gigabyte force.exe : gigabyte force
    heciserver.exe : intel(r) capability licensing service interface
    winlogon.exe : windows logon application,operačnà­ systém microsoftâ® windowsâ®
    settingsynchost.exe : host process for setting synchronization,microsoftâ® windowsâ® operating system
    atieclxx.exe : amd external events client module,amd external events
    taskhostex.exe : host process for windows tasks,operačnà­ systém microsoftâ® windowsâ®
    lsass.exe : local security authority process,microsoftâ® windowsâ® operating system
    mom.exe : catalyst control center: monitoring program,catalyst control center
    vdeck.exe : via hd audio cpl,hdaudiocpl
    4game-launcher.exe : 4game application launcher
    firefox.exe : firefox

    modules list
    notepad.exe.mui:6.3.9600.16384:poznà¡mkovའblok:microsoft corporation
    c:\windows\system32\notepad.exe

    ntdll.dll.mui:6.3.9600.16384:nt layer dll:microsoft corporation
    c:\windows\system32\ntdll.dll

    kernel32:6.3.9600.16384:windows nt base api client dll:microsoft corporation
    c:\windows\system32\kernel32.dll

    kernelbase.dll.mui:6.3.9600.16384:windows nt base api client dll:microsoft corporation
    c:\windows\system32\kernelbase.dll

    apphelp:6.3.9600.16384:application compatibility client library:microsoft corporation
    c:\windows\system32\apphelp.dll

    advapi32.dll.mui:6.3.9600.16384:advanced windows 32 base api:microsoft corporation
    c:\windows\system32\advapi32.dll

    gdi32:6.3.9600.16421:gdi client dll:microsoft corporation
    c:\windows\system32\gdi32.dll

    user32:6.3.9600.16384:multi-user windows user api client dll:microsoft corporation
    c:\windows\system32\user32.dll

    msvcrt.dll:7.0.9600.16384:windows nt crt dll:microsoft corporation
    c:\windows\system32\msvcrt.dll

    comdlg32.dll.mui:6.3.9600.16384:common dialogs dll:microsoft corporation
    c:\windows\system32\comdlg32.dll

    shell32.dll.mui:6.3.9600.16384:windows shell common dll:microsoft corporation
    c:\windows\system32\shell32.dll

    winspool.drv.mui:6.3.9600.16384:windows spooler driver:microsoft corporation
    c:\windows\system32\winspool.drv

    ole32.dll.mui:6.3.9600.16384:microsoft ole for windows:microsoft corporation
    c:\windows\system32\ole32.dll

    shlwapi.dll.mui:6.3.9600.16384:shell light-weight utility library:microsoft corporation
    c:\windows\system32\shlwapi.dll

    comctl32.dll.mui:6.3.9600.16384:user experience controls library:microsoft corporation
    c:\windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\comctl32.dll

    oleaut32.dll:6.3.9600.16384:microsoft corporation
    c:\windows\system32\oleaut32.dll

    sechost.dll.mui:6.3.9600.16384:host for scm/sddl/lsa lookup apis:microsoft corporation
    c:\windows\system32\sechost.dll

    rpcrt4.dll.mui:6.3.9600.16384:remote procedure call runtime:microsoft corporation
    c:\windows\system32\rpcrt4.dll

    combase.dll.mui:6.3.9600.16384:microsoft com for windows:microsoft corporation
    c:\windows\system32\combase.dll

    shcore.dll.mui:6.3.9600.16384:shcore:microsoft corporation
    c:\windows\system32\shcore.dll

    imm32:6.3.9600.16384:multi-user windows imm32 api client dll:microsoft corporation
    c:\windows\system32\imm32.dll

    msctf.dll.mui:6.3.9600.16384:msctf server dll:microsoft corporation
    c:\windows\system32\msctf.dll

    kernel.appcore.dll:6.3.9600.16384:appmodel api host:microsoft corporation
    c:\windows\system32\kernel.appcore.dll

    cryptbase.dll:6.3.9600.16384:base cryptographic api dll:microsoft corporation
    c:\windows\system32\cryptbase.dll

    bcryptprimitives.dll:6.3.9600.16384:windows cryptographic primitives library:microsoft corporation
    c:\windows\system32\bcryptprimitives.dll

    uxtheme.dll.mui:6.3.9600.16384:microsoft uxtheme library:microsoft corporation
    c:\windows\system32\uxtheme.dll

    dwmapi.dll.mui:6.3.9600.16384:microsoft desktop window manager api:microsoft corporation
    c:\windows\system32\dwmapi.dll


    services list
    4game-service : 4game-service
    amd external events utility : amd external events utility
    iastordatamgrsvc : àšloå¾nà¡ technologie intelâ® rapid
    intel(r) capability licensing service interface : intel(r) capability licensing service interface
    jhi_service : intel(r) dynamic application loader host interface service
    lms : intel(r) management and security application local management service
    pnkbstra : pnkbstra
    spooler : sluå¾ba zařazovà¡nà­ tisku
    uns : intel(r) management and security application user notification service
    wdnissvc : sluå¾ba kontroly sà­tě programu windows defender
    windefend : sluå¾ba windows defender
    wsearch : windows search
     
    Last edited by a moderator: Jan 10, 2014
  9. casillias

    casillias Technical specialist Innova Group

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    to buxan set to your l2.exe file windows vista compatibility
     
  10. Buxant

    Buxant Banned

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    doesnt work, i was adviced this solution before when i complained about crashing, cant run lineage at all if i change compatibility
     
  11. casillias

    casillias Technical specialist Innova Group

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    ahhh, it's you... well still we have no solution for you, except changing windows to some win7 as win8 still not that stable
     
    eqsrjon and Schofield like this.
  12. Buxant

    Buxant Banned

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    fixed my problem by logging on different char on different account, btw char also in aden but on different location ( under the stairs ), i logged that char without crashing, so i tried loging my main ( the one i was crashing with ) and i logged it without crashing
     
  13. Clould

    Clould User

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    i played 3 days with new os win7.
    and today after shutdown to rest and turn on, i got a critical "msctfime ui l2.exe". and when i search in forum, i had a answer by casillas "install/reinstall msxml 4.0 packet if won't help, reinstall your os "
    so every errors i need reinstall os ???
    i didn't change/install everything but it still got error. why this client got too little error ?
     
  14. Clould

    Clould User

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    win 7 pro 32

    try with new os again but cant resolve it.pls help me out of this.
    [​IMG]
    error:
    Code:
    check4game version=1.9.2
    cpu: intel(r) pentium(r) dualcpue2220@ 2.40ghz
    video: nvidia geforce 9600 gt / 9.18.13.3221 / 20131219
    os(32) microsoft windows nt 6.1.7601 service pack 1
    .net 2.0.50727.5420 / memory: 2047 mbytes
    files.cinn size=579282 bytes
    files.cinn hash=56-39-e8-09-2a-de-02-90-44-b5-61-fd-30-5e-52-27
    game: lineage2eu, env: eu-l2_live, current folder =>
    e:\games\lineageii eu
    
    
    
    winsock2 namespace_catalog
    %systemroot%\system32\nlaapi.dll
    %systemroot%\system32\napinsp.dll
    %systemroot%\system32\pnrpnsp.dll
    %systemroot%\system32\pnrpnsp.dll
    %systemroot%\system32\mswsock.dll
    %systemroot%\system32\winrnr.dll
    
    winsock2 protocol_catalog
    %systemroot%\system32\mswsock.dll
    
    process list
    svchost.exe : host process for windows services,microsoftâ® windowsâ® operating system
    taskhost.exe : host process for windows tasks,microsoftâ® windowsâ® operating system
    nvvsvc.exe : nvidia driver helper service, version 332.21
    wininit.exe : windows start-up application,microsoftâ® windowsâ® operating system
    firefox.exe : firefox
    spoolsv.exe : spooler subsystem app,microsoftâ® windowsâ® operating system
    check4game.exe : check4game,check and diagnostic utility for 4game's games
    msseces.exe : microsoft security client user interface,microsoft security client
    4game-tray.exe : 4game tray,4game
    svchost.exe : host process for windows services,microsoftâ® windowsâ® operating system
    nvxdsync.exe : nvidia user experience driver component
    trustedinstaller.exe : windows modules installer,microsoftâ® windowsâ® operating system
    admunch.exe : ad muncher
    wudfhost.exe : windows driver foundation - user-mode driver framework host process,microsoftâ® windowsâ® operating system
    wmpnetwk.exe : windows media player network sharing service,microsoftâ® windowsâ® operating system
    searchindexer.exe : microsoft windows search indexer,windowsâ® search
    vssvc.exe : microsoftâ® volume shadow copy service,microsoftâ® windowsâ® operating system
    ymsgr_tray.exe : yahoo! messenger tray,yahoo! messenger
    winlogon.exe : windows logon application,microsoftâ® windowsâ® operating system
    iemonitor.exe : internet download manager agent for click monitoring in ie-based browsers,iemonitor application
    wmiprvse.exe : wmi provider host,microsoftâ® windowsâ® operating system
    taskeng.exe : task scheduler engine,microsoftâ® windowsâ® operating system
    mscorsvw.exe : .net runtime optimization service,microsoftâ® .net framework
    nvscpapisvr.exe : stereo vision control panel api server
    nissrv.exe : microsoft network realtime inspection service,microsoft malware protection
    4game-service.exe : 4game client service,4game
    utorrent.exe : âµtorrent
    dwm.exe : desktop window manager,microsoftâ® windowsâ® operating system
    lsm.exe : local session manager service,microsoftâ® windowsâ® operating system
    explorer.exe : windows explorer,microsoftâ® windowsâ® operating system
    ggdllhost.exe : windows host process (rundll32),rundll32
    csrss.exe : client server runtime process,microsoftâ® windowsâ® operating system
    lsass.exe : local security authority process,microsoftâ® windowsâ® operating system
    idman.exe : internet download manager (idm)
    msmpeng.exe : antimalware service executable,microsoft malware protection
    services.exe : services and controller app,microsoftâ® windowsâ® operating system
    smss.exe : windows session manager,microsoftâ® windowsâ® operating system
    notepad.exe : notepad,microsoftâ® windowsâ® operating system
    
    modules list
    notepad.exe.mui:6.1.7600.16385:notepad:microsoft corporation
    e:\windows\system32\notepad.exe
    
    ntdll.dll.mui:6.1.7600.16385:nt layer dll:microsoft corporation
    e:\windows\system32\ntdll.dll
    
    kernel32:6.1.7600.16385:windows nt base api client dll:microsoft corporation
    e:\windows\system32\kernel32.dll
    
    kernelbase:6.1.7600.16385:windows nt base api client dll:microsoft corporation
    e:\windows\system32\kernelbase.dll
    
    advapi32.dll.mui:6.1.7600.16385:advanced windows 32 base api:microsoft corporation
    e:\windows\system32\advapi32.dll
    
    msvcrt.dll:7.0.7600.16385:windows nt crt dll:microsoft corporation
    e:\windows\system32\msvcrt.dll
    
    sechost.dll.mui:6.1.7600.16385:host for scm/sddl/lsa lookup apis:microsoft corporation
    e:\windows\system32\sechost.dll
    
    rpcrt4.dll.mui:6.1.7600.16385:remote procedure call runtime:microsoft corporation
    e:\windows\system32\rpcrt4.dll
    
    gdi32:6.1.7601.17514:gdi client dll:microsoft corporation
    e:\windows\system32\gdi32.dll
    
    user32:6.1.7601.17514:multi-user windows user api client dll:microsoft corporation
    e:\windows\system32\user32.dll
    
    languagepack:6.1.7600.16385:language pack:microsoft corporation
    e:\windows\system32\lpk.dll
    
    uniscribe:1.0626.7601.17514:uniscribe unicode script processor:microsoft corporation
    e:\windows\system32\usp10.dll
    
    comdlg32.dll.mui:6.1.7600.16385:common dialogs dll:microsoft corporation
    e:\windows\system32\comdlg32.dll
    
    shlwapi.dll.mui:6.1.7600.16385:shell light-weight utility library:microsoft corporation
    e:\windows\system32\shlwapi.dll
    
    comctl32.dll.mui:6.1.7600.16385:user experience controls library:microsoft corporation
    e:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
    
    shell32.dll.mui:6.1.7601.17514:windows shell common dll:microsoft corporation
    e:\windows\system32\shell32.dll
    
    winspool.drv.mui:6.1.7600.16385:windows spooler driver:microsoft corporation
    e:\windows\system32\winspool.drv
    
    ole32.dll.mui:6.1.7600.16385:microsoft ole for windows:microsoft corporation
    e:\windows\system32\ole32.dll
    
    oleaut32.dll:6.1.7601.17514:microsoft corporation
    e:\windows\system32\oleaut32.dll
    
    version.dll:6.1.7600.16385:version checking and file installation libraries:microsoft corporation
    e:\windows\system32\version.dll
    
    imm32:6.1.7601.17514:multi-user windows imm32 api client dll:microsoft corporation
    e:\windows\system32\imm32.dll
    
    msctf.dll.mui:6.1.7600.16385:msctf server dll:microsoft corporation
    e:\windows\system32\msctf.dll
    
    cryptbase.dll:6.1.7600.16385:base cryptographic api dll:microsoft corporation
    e:\windows\system32\cryptbase.dll
    
    am32-33707.dll:4.93.33707:ad muncher 32-bit hook dll:murray hurps software pty ltd
    e:\program files\ad muncher\am32-33707.dll
    
    ws2_32.dll.mui:6.1.7600.16385:windows socket 2.0 32-bit dll:microsoft corporation
    e:\windows\system32\ws2_32.dll
    
    nsi.dll:6.1.7600.16385:nsi user-mode interface dll:microsoft corporation
    e:\windows\system32\nsi.dll
    
    uxtheme.dll.mui:6.1.7600.16385:microsoft uxtheme library:microsoft corporation
    e:\windows\system32\uxtheme.dll
    
    
    services list
    clr_optimization_v4.0.30319_32 : microsoft .net framework ngen v4.0.30319_x86
    nvsvc : nvidia display driver service
    spooler : print spooler
    stereo service : nvidia stereoscopic 3d driver service
    swprv : microsoft software shadow copy provider
    trustedinstaller : windows modules installer
    vss : volume shadow copy
    wmpnetworksvc : windows media player network sharing service
    wsearch : windows search
    msmpsvc : microsoft antimalware service
    nissrv : microsoft network inspection
    4game-service : 4game-service
    
     
    DIUBLITH likes this.
  15. golemka

    golemka User

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    put an older version of net framework / disable mscorsvw.exe / reinstall msxml 4.0 packet
     
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