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Beauty Store appearance bug

Discussion in 'Archive' started by lppzaz, Apr 2, 2014.

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  1. lppzaz

    lppzaz User

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    i recently purchased a fairly expensive make over from beauty store only to find that once i exit beauty store the appearance lasts for about 20 seconds then becomes my old appearance...

    i have lost 32million adena and have my old appearance, i even logged out and back in to check and on character select screen my character has old appearance....

    what's up with this? can i get my money refunded at least?
     
  2. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    hello,

    i afraid forum staff can not deal with in game issues such as this - please create a ticket to support and they will investigate the matter further with you.

    regards.
     
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