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Me pj not found!

Discussion in 'Archive' started by InVerT, Jun 2, 2014.

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  1. InVerT

    InVerT User

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    where is my character?

    long ago i stopped playing by subject studies and now that summer comes back my character wanted. i decided to logging of my character and was not on my mind (there is 0 in characters account), is that there is something strange there, i never have banned it, i have not tradeado with anyone and certainly not removed it. i sent a suport make about 5 days and they sent you could complete a survey (to put it in some way) and filled out and sent them and since then i have no response from administrators. i wish someone would tell me to do, to know what happened; i dont like up another from 0.

    pd: sorry for my bad english i use a traductor

    greetings.
     
    Last edited by a moderator: Jun 2, 2014
  2. BeerWarrior

    BeerWarrior User

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    i guess if you contacted the support already bump the ticket again.
    the forum staff claim they can't deal with such problems publicly in the forums.
     
  3. InVerT

    InVerT User

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    i keep trying to find an answer / solution through support tickets, however i wrote a post here in case any of you ever gone to something similar.
     
  4. Onyx

    Onyx Innova Group

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    hello! please give me your ticket number (it looks like 1234-abcd-5678).
     
  5. InVerT

    InVerT User

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    it is here 9102-igjn-0441
     
  6. InVerT

    InVerT User

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    any news on where my character? please someone help me .... i will not start 1 from 0
     
  7. BeerWarrior

    BeerWarrior User

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    have patience and keep looking at your ticket 9102-igjn-0441. do not alter your account in-game in any way until innova investigates it, that's just a safety tip.
     
  8. Onyx

    Onyx Innova Group

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    today after maintenance your issue will be resolved, please be patient :)
     
    InVerT, kisseta and PanPan like this.
  9. InVerT

    InVerT User

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    at last my character!! problem solved, thank you very much to the innova team for your time and dedication.

    regards
     
    scentwander and Rosenrot like this.
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