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Trouble with account

Discussion in 'Archive' started by esefiera, Sep 1, 2014.

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  1. esefiera

    esefiera User

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    hello, im from spain so i dont know lot english, the trouble is that i have been 1 month without connect since 1/august until 1/september today and i logged with my account and my char isnt in the account,i had something like 0,16 euros from premiun account that i bought since start and when i logged my account had 0 euros ,the char isnt in the account but my friends have me in friendlist like 1 month disconnect, the char is in redguard lvl 99wynn, is named simole and i want to know where is the char, its imposible that someone stolen me, no one know my account and pasword, i need answer soon plis, i dont know where post this post because i dont use forum never. thank you.
     
    tzmvsvyy85 likes this.
  2. Vonak

    Vonak User

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    99% sure you logged on wrong account.

    if not you need to create a ticket on support.
     
  3. esefiera

    esefiera User

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    no because is with facebook account!! i didnt change him
     
  4. Nerik

    Nerik User

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    someone deleted your character? lol?
     
  5. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    for issues related to your account you will need to create a ticket to support and they will look into the issue for you - this is not a game bug and account related queries can not be dealt with on the forum.

    regards.
     
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