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Huge Lags

Discussion in 'Archive' started by Dergand, Sep 14, 2014.

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  1. Dergand

    Dergand User

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    hi all,
    i and my gf startet here today.but we have big problems with lags.i guess ist not about isp,coz ncwest runs good.
    closed antivir,firewall...dunno what else to do.
    are movement lags,and freezes on hitting mobs....like swing freeze swing more freeze mob dead
    so is there any port i have to open,any tool i need to install to play here proper?
    i happy about all suggestions and tips

    check4game stucks on networkdigonstic @ 36%
     
  2. Razzly

    Razzly Banned

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    hello,

    from what country are you?
    what is the error message of network diagnostic?
    in order to be sure it's not firewall / antyvirus issue, please remove it from computer and than try it or ~if you have one of listed here , please try to set it up correctly
     
  3. Dergand

    Dergand User

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    hey,
    im play from germany,32k connection(regualary around 20-22)
    win7
    no antivir
    shut down pc firewall too,
    didnt helped.
    check4game netwrkdiagnostic stucks @36% ,or its normal,dont move like 5 mins.
    dunno if it helps,but as i downloaded the game it took around 15 min to get 1% done...may im wrong but seems some is wrong with my connection to l2.eu? just wonder why on na server works,whats the difference.
    im @ work now,if i back i try again the network diagnostic (with game running????).
    and share my news
     
  4. Razzly

    Razzly Banned

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    hi, if you had no antyvirus at all maybe your pc is full with viruses. please check your pc with some good software like kaspersky (no need to buy it , you can use 30days free subscription)
     
  5. Dergand

    Dergand User

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    btw my gf use antivir spftware,but have same problem too,....so may really its about connection...
     
  6. Eska

    Eska User

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    hello dergand!

    please paste net diag/winmtr from check4game (even if its not fully done at some point)
     
  7. Dergand

    Dergand User

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    while running the game?

    Code:
    check4game version=1.9.8
    cpu: amd fx(tm)-6300 six-core processor 
    video: nvidia geforce gt 440  / 9.18.13.4052 / 20140702
    devicename: display1, bpp: 32, p:true, 1920x1080
    os(64) microsoft windows nt 6.1.7601 service pack 1
    .net 2.0.50727.5485 / memory: 8162 mbytes
    report date: 15.09.2014 19:37:34 +02:00 gmt
    files.cinn file info => size=595472 bytes
    lastmodified=thu, 21 aug 2014 06:47:57 gmt
    hash=81-e5-2e-8a-8d-a5-4f-d3-ce-38-5f-30-8d-ba-9d-3d
    game: lineage2eu, env: eu-l2_live, current folder =>
    c:\games\lineageii eu
    
    
    checking trace to 109.105.156.11 (tracert.exe)
    1     1 ms    <1 ms    <1 ms  speedport.ip [192.168.2.1]
    2    17 ms    16 ms    16 ms  87.186.224.27
    3    18 ms    18 ms    18 ms  87.190.166.66
    4    26 ms    26 ms    26 ms  f-ed6-i.f.de.net.dtag.de [62.156.131.238]
    5     *       27 ms    26 ms  80.150.168.138
    6    32 ms    32 ms    31 ms  213.135.251.181
    7    41 ms    40 ms    41 ms  78.141.183.50
    8    41 ms    41 ms    41 ms  109.105.152.35
    9    44 ms    43 ms    44 ms  109.105.156.11
    
    computing statistics for 2 minutes...
    
    winmtr for 109.105.156.11 host, 100 blocks 64 bytes
    
    num loss sent recv  min avrg wrost  host
      1   0%  100  100    0    0     9  speedport.ip [192.168.2.1]
      2   0%  100  100   16   16    19  87.186.224.27
      3   0%  100  100   17   19    40  87.190.166.66
      4   0%  100  100   26   26    28  f-ed6-i.f.de.net.dtag.de [62.156.131.238]
      5  74%  100   26   26   27    29  80.150.168.138
      6   0%  100  100   31   31    35  213.135.251.181
      7   3%  100   97   40   41    53  78.141.183.50
      8   5%  100   95   41   41    42  109.105.152.35
      9   3%  100   97   42   43    49  109.105.156.11
    
    
    computing statistics for 17 minutes...
    
    winmtr for 109.105.156.11 host, 1000 blocks 64 bytes
    
    num loss sent recv  min avrg wrost  host
      1   0% 1000 1000    0    0     2  speedport.ip [192.168.2.1]
      2   0% 1000 1000   16   16    20  87.186.224.27
      3   0% 1000 1000   17   19    47  87.190.166.66
      4   0% 1000 1000   26   26    62  f-ed6-i.f.de.net.dtag.de [62.156.131.238]
      5  74% 1000  253   26   27    38  80.150.168.138
      6   0% 1000 1000   31   31    35  213.135.251.181
      7   4% 1000  958   40   41    78  78.141.183.50
      8   4% 1000  951   40   41    45  109.105.152.35
      9   4% 1000  956   43   43    48  109.105.156.11
    took ages :d here the winmtr
    net diagnostic inc....

    here net dia

    Code:
    check4game version=1.9.8
    cpu: amd fx(tm)-6300 six-core processor 
    video: nvidia geforce gt 440  / 9.18.13.4052 / 20140702
    devicename: display1, bpp: 32, p:true, 1920x1080
    os(64) microsoft windows nt 6.1.7601 service pack 1
    .net 2.0.50727.5485 / memory: 8162 mbytes
    report date: 15.09.2014 20:27:47 +02:00 gmt
    files.cinn file info => size=595472 bytes
    lastmodified=thu, 21 aug 2014 06:47:57 gmt
    hash=81-e5-2e-8a-8d-a5-4f-d3-ce-38-5f-30-8d-ba-9d-3d
    game: lineage2eu, env: eu-l2_live, current folder =>
    c:\games\lineageii eu
    
    checking geo.l2.eu:2106 (login server) (194 байт) => ok
    checking [url]http://trace.inn.ru[/url]
    
    дата и время: 15/09/2014 22:27
    местоположение: germany, nordrhein-westfalen, waldfeucht
    
    traceroute 91.57.204.187
    
    host: speedtest-1-ti             loss%   snt   last   avg  best  wrst stdev
      1. sw-1-ti-vl-503.msk.inn.ru   0.0%    10    0.6   0.5   0.4   0.6   0.0
      2. 109.105.128.157             0.0%    10   17.6   5.9   0.4  37.6  12.4
      3. mow-b4-link.telia.net       0.0%    10    0.8   1.0   0.5   2.5   0.6
      4. s-bb4-link.telia.net        0.0%    10   26.9  27.0  26.8  28.1   0.4
      5. hbg-bb4-link.telia.net      0.0%    10   38.8  38.8  38.7  38.9   0.0
      6. hbg-b1-link.telia.net       0.0%    10   38.7  38.7  38.7  38.8   0.0
      7. 80.156.163.125              0.0%    10   48.3  47.3  39.0  49.2   3.0
      8. fl-eb1-i.fl.de.net.dtag.de  0.0%    10   41.6  43.2  41.2  52.6   3.4
      9. 87.190.166.65               0.0%    10   41.7  41.7  41.7  41.8   0.0
     10. ???                        100.0    10    0.0   0.0   0.0   0.0   0.0
    
    
    checking trace to geo.l2.eu (tracert.exe)
    1    <1 ms    <1 ms    <1 ms  speedport.ip [192.168.2.1]
    2    16 ms    16 ms    16 ms  87.186.224.27
    3    19 ms    18 ms    18 ms  87.190.166.74
    4    26 ms    26 ms    27 ms  194.25.6.86
    5     *        *       27 ms  80.150.168.138
    6    32 ms    31 ms    31 ms  213.135.251.181
    7    40 ms    40 ms    40 ms  78.141.183.50
    8    40 ms    40 ms    40 ms  109.105.153.10
    
    computing statistics for 132 seconds...
    
    checking trace to geo.l2.eu (pathping.exe)
    0  gand-pc.speedport_w_921v_1_35_000 [192.168.2.104]
    1  speedport.ip [192.168.2.1]
    2  87.186.224.27
    3  87.190.166.74
    4  194.25.6.86
    5     *     80.150.168.138
    6  213.135.251.181
    7  78.141.183.50
    8  109.105.153.10
    0                                           gand-pc.speedport_w_921v_1_35_000 [192.168.2.104]
    1    0ms     0/ 100 =  0%     0/ 100 =  0%  speedport.ip [192.168.2.1]
    2   16ms    43/ 100 = 43%    43/ 100 = 43%  87.186.224.27
    3   19ms     0/ 100 =  0%     0/ 100 =  0%  87.190.166.74
    4   26ms     0/ 100 =  0%     0/ 100 =  0%  194.25.6.86
    5  ---     100/ 100 =100%    99/ 100 = 99%  80.150.168.138
    6  ---     100/ 100 =100%    99/ 100 = 99%  213.135.251.181
    7  ---     100/ 100 =100%    99/ 100 = 99%  78.141.183.50
    8   40ms     1/ 100 =  1%     0/ 100 =  0%  109.105.153.10
    
    checking trace to 109.105.156.11 (tracert.exe)
    1    <1 ms    <1 ms    <1 ms  speedport.ip [192.168.2.1]
    2    16 ms    16 ms    16 ms  87.186.224.27
    3    20 ms    18 ms    18 ms  87.190.166.66
    4    27 ms    26 ms    26 ms  f-ed6-i.f.de.net.dtag.de [62.156.131.238]
    5     *        *       28 ms  80.150.168.138
    6    32 ms    31 ms    31 ms  213.135.251.181
    7    40 ms    39 ms    40 ms  78.141.183.50
    8    40 ms    40 ms    40 ms  109.105.152.35
    9    43 ms    42 ms    44 ms  109.105.156.11
    
    checking trace to frostsecurity.net (tracert.exe)
    1    <1 ms    <1 ms    <1 ms  speedport.ip [192.168.2.1]
    2    16 ms    16 ms    16 ms  87.186.224.27
    3    20 ms    21 ms    18 ms  87.190.166.66
    4    27 ms    27 ms    27 ms  194.25.6.82
    5     *        *        *     zeit?berschreitung der anforderung.
    6    32 ms    32 ms    31 ms  213.135.251.181
    7    41 ms    39 ms    39 ms  78.141.183.50
    8    40 ms    40 ms    39 ms  109.105.154.6
    
    checking trace to cdn.inn.eu (tracert.exe)
    1    <1 ms    <1 ms    <1 ms  speedport.ip [192.168.2.1]
    2    18 ms    17 ms    16 ms  87.186.224.27
    3    19 ms    23 ms    18 ms  87.190.166.78
    4    26 ms    26 ms    26 ms  194.25.6.74
    5    27 ms    26 ms    27 ms  80.150.168.138
    6    31 ms    32 ms    32 ms  213.135.251.181
    7    40 ms    40 ms    45 ms  78.141.183.50
    8    41 ms    40 ms    39 ms  109.105.154.3
    
    checking 109.105.156.11:7777 (core) => ok
    checking 109.105.156.11:17453 (core) (15 байт) => ok
    checking 109.105.156.21:7777 (pts) => ok
    checking 109.105.156.21:17453 (pts) (15 байт) => ok
    and any ideas?
     
    Last edited by a moderator: Sep 19, 2014
  8. Eska

    Eska User

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    that doesn't look good. i see a few major package losses.
    please give me some time so i can figure out what may be wrong.

    give me details about your pc. what av software are you using, do you have any router on the way?
     
  9. Dergand

    Dergand User

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    what infos about the pc beside the one who listed in test(cpu+video+ram) u need?(my gf have same problems differnent and way older pc,but it works fine on na for her)

    useing win 7 homepremium (original fully updated)(both of us)
    avira antivir (just installed yesterday)(my gf use it always)
    internetexplorer (me) and firefox (my gf)

    we useing cable and not w-lan.
    yes we have a router installed

    dunno if its important,but i just figured out yesterday that i havent the 4game icon "yellow 4" in taskbar while game running.even frost just show the small picture and the bigger one while starting game.wasnt there i "loadingbar" on big frostpicture?

    ill really like this server,even if freshly started...and hope i play enjoyable here soon...
    thx for ur help btw
     
  10. Eska

    Eska User

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    as far as i can see, fault lies on your isp side.
    they might be overloaded or node might be overloaded.
    contact isp helpdesk or call them directly to fix that issue.
    deutsche telekom should know the reason of the problem.
     
  11. Dergand

    Dergand User

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    hmm,not what i would like to hear,but thx...
    so i have to call service hotline and hope they can fix the connection to servers? telekom is so bad if it comes to services like that....but ill give it a try...any other ideas what i can do? may some config in router,networkcard?
     
    Lighy likes this.
  12. Eska

    Eska User

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    there is nothing wrong on your client-side.
    problem lies on deutsche telekom, you can't do anything on your own.
     
  13. Dergand

    Dergand User

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    ok,ill call em after work.one guy from my work tolds me that they can link me over another line. ill try and hope problem will be solved then. so hope cya ingame soon

    and thx 4 support
     
  14. Eska

    Eska User

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    you're welcome :)
    they should be able to change your routing. remember, it is their duty and obligation to this problem, they simply can't refuse ;)
     
    Last edited by a moderator: Sep 16, 2014
  15. Dergand

    Dergand User

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    just to inform u ...i talked with my provider.the ip i lost 74% is out of our country.so they cant help me :( he told me a conntact the luxenburg t-kom :/ dunno if they will help me

    update
    bettleping works fine for me.bad i have to pay for it,but if it works thats worth it
     
    Last edited by a moderator: Sep 19, 2014
  16. CDVM

    CDVM User

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    i have this packet loss problem too, u can try using wtfast, it gives u 30 days free trial and works fine, i have 1 year using it.
     
  17. Dergand

    Dergand User

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    ok,ill try that,thx for the info about 30day free,may i ask u where u from,plz with some detailed info?
    im useing premium can u start wtfast 2x one for main and one for box.didnt tested in on battleping if it work for box too.

    do u use basic or advanced account from wtfast?
     
    Last edited by a moderator: Sep 19, 2014
  18. Eska

    Eska User

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    guys, make your provider to fix that for you, according to any agreement, they have to do that, don't spend that money for routing apps! ;)
     
  19. CDVM

    CDVM User

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    i'm from venezuela, u just have to run wtfast 1 time and it will work for any amount of l2 clients as u want, the problem is if u play core and for example ncwest at the same time, u will have less lag in core because of the server u choosed in wtfast but u will be a bit lagged in ncwest

    i use basic, tested advanced 4-5 months ago and i didn't notice any improve

    as i said, i'm from venezuela so here u have 2 choices, use wtfast or play l2 lagged ^^
     
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