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Launcher installation problem

Discussion in 'Archive' started by Zefy91, Nov 6, 2014.

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  1. Zefy91

    Zefy91 User

    Joined:
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    hi, i have problem with lineage2eu_setup-en.exe, when i click install i got this error:
    an error has occured while checking blocked files. please make sure that you have enough disk space and windows command line is working properly.
    anyone can help me plz? thx
     
  2. Eska

    Eska User

    Joined:
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    hello!

    please tell me what operating system do you have and do your windows account have administrator privileges
     
  3. Zefy91

    Zefy91 User

    Joined:
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    i have windows 7 ultimate and i'm administrator, i 've already played , yesterday i formatted the pc and now i have this problem .
    this is the 4game_install.log
    ================================== install started ====================================
    starttime: 2014-11-06 11:26:35
    -> .oninit
    -> analyzesetupname
    <- analyzesetupname
    n o r m a l install
    installer command line :
    selected language: 1033
    <- .oninit
    -> myguiinit
    -> analyzeconfig
    gamename: lineageii eu
    gamedisplayname:lineage 2 eu, gamedisplaynamei:lineage 2 eu, gamedisplaynameu:lineage 2 eu
    size: 16902717570
    url: http://cdn.inn.ru/ncsoft/lineage2eu/patch/live_nb/
    ln_chk_name: frost\frostupdater.exe
    game_url: http://eu.4game.com/lineage2
    lic_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    <- analyzeconfig
    version '3.2.0.214' found in registry
    previnstalldir :
    <- myguiinit
    -> entermainpage
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsxf20d.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsxf20d.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    hbrowsegamedir (787060) clicked: c:\games\lineageii eu
    selected directory: 177
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsxf20d.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsxf20d.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    <- entermainpage
    .onguiend
    endtime: 2014-11-06 11:26:48
    ================================= install completed ===================================
    ================================== install started ====================================
    starttime: 2014-11-06 11:26:53
    -> .oninit
    -> analyzesetupname
    <- analyzesetupname
    n o r m a l install
    installer command line :
    selected language: 1033
    <- .oninit
    -> myguiinit
    -> analyzeconfig
    gamename: lineageii eu
    gamedisplayname:lineage 2 eu, gamedisplaynamei:lineage 2 eu, gamedisplaynameu:lineage 2 eu
    size: 16902717570
    url: http://cdn.inn.ru/ncsoft/lineage2eu/patch/live_nb/
    ln_chk_name: frost\frostupdater.exe
    game_url: http://eu.4game.com/lineage2
    lic_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    <- analyzeconfig
    version '3.2.0.214' found in registry
    previnstalldir :
    <- myguiinit
    -> entermainpage
    -> myabort
    <- myabort
    <- entermainpage
    .onguiend
    endtime: 2014-11-06 11:26:55
    ================================= install completed ===================================
    ================================== install started ====================================
    starttime: 2014-11-06 11:29:06
    -> .oninit
    -> analyzesetupname
    <- analyzesetupname
    n o r m a l install
    installer command line :
    selected language: 1033
    <- .oninit
    -> myguiinit
    -> analyzeconfig
    gamename: lineageii eu
    gamedisplayname:lineage 2 eu, gamedisplaynamei:lineage 2 eu, gamedisplaynameu:lineage 2 eu
    size: 16902717570
    url: http://cdn.inn.ru/ncsoft/lineage2eu/patch/live_nb/
    ln_chk_name: frost\frostupdater.exe
    game_url: http://eu.4game.com/lineage2
    lic_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    <- analyzeconfig
    version '3.2.0.214' found in registry
    previnstalldir :
    <- myguiinit
    -> entermainpage
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nso404c.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nso404c.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> myabort
    <- myabort
    <- entermainpage
    .onguiend
    endtime: 2014-11-06 11:29:24
    ================================= install completed ===================================
    ================================== install started ====================================
    starttime: 2014-11-06 11:31:16
    -> .oninit
    -> analyzesetupname
    <- analyzesetupname
    n o r m a l install
    installer command line :
    selected language: 1033
    <- .oninit
    -> myguiinit
    -> analyzeconfig
    gamename: lineageii eu
    gamedisplayname:lineage 2 eu, gamedisplaynamei:lineage 2 eu, gamedisplaynameu:lineage 2 eu
    size: 16902717570
    url: http://cdn.inn.ru/ncsoft/lineage2eu/patch/live_nb/
    ln_chk_name: frost\frostupdater.exe
    game_url: http://eu.4game.com/lineage2
    lic_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    <- analyzeconfig
    version '3.2.0.214' found in registry
    previnstalldir :
    <- myguiinit
    -> entermainpage
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsz3b3d.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> myabort
    <- myabort
    <- entermainpage
    .onguiend
    endtime: 2014-11-06 11:32:14
    ================================= install completed ===================================
    ================================== install started ====================================
    starttime: 2014-11-06 11:35:20
    -> .oninit
    -> analyzesetupname
    <- analyzesetupname
    n o r m a l install
    installer command line :
    selected language: 1033
    <- .oninit
    -> myguiinit
    -> analyzeconfig
    gamename: lineageii eu
    gamedisplayname:lineage 2 eu, gamedisplaynamei:lineage 2 eu, gamedisplaynameu:lineage 2 eu
    size: 16902717570
    url: http://cdn.inn.ru/ncsoft/lineage2eu/patch/live_nb/
    ln_chk_name: frost\frostupdater.exe
    game_url: http://eu.4game.com/lineage2
    lic_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    <- analyzeconfig
    version '3.2.0.214' found in registry
    previnstalldir :
    <- myguiinit
    -> entermainpage
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsf1343.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsf1343.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsf1343.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsf1343.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsf1343.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsf1343.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsf1343.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsf1343.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> myabort
    <- myabort
    <- entermainpage
    .onguiend
    endtime: 2014-11-06 11:49:27
    ================================= install completed ===================================
    ================================== install started ====================================
    starttime: 2014-11-06 11:49:33
    -> .oninit
    -> analyzesetupname
    <- analyzesetupname
    n o r m a l install
    installer command line :
    selected language: 1033
    <- .oninit
    -> myguiinit
    -> analyzeconfig
    gamename: lineageii eu
    gamedisplayname:lineage 2 eu, gamedisplaynamei:lineage 2 eu, gamedisplaynameu:lineage 2 eu
    size: 16902717570
    url: http://cdn.inn.ru/ncsoft/lineage2eu/patch/live_nb/
    ln_chk_name: frost\frostupdater.exe
    game_url: http://eu.4game.com/lineage2
    lic_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    <- analyzeconfig
    version '3.2.0.214' found in registry
    previnstalldir :
    <- myguiinit
    -> entermainpage
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsv1cc5.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsv1cc5.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsv1cc5.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsv1cc5.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> myabort
    <- myabort
    <- entermainpage
    .onguiend
    endtime: 2014-11-06 11:49:42
    ================================= install completed ===================================
    ================================== install started ====================================
    starttime: 2014-11-06 12:02:06
    -> .oninit
    -> analyzesetupname
    <- analyzesetupname
    n o r m a l install
    installer command line :
    selected language: 1033
    <- .oninit
    -> myguiinit
    -> analyzeconfig
    gamename: lineageii eu
    gamedisplayname:lineage 2 eu, gamedisplaynamei:lineage 2 eu, gamedisplaynameu:lineage 2 eu
    size: 16902717570
    url: http://cdn.inn.ru/ncsoft/lineage2eu/patch/live_nb/
    ln_chk_name: frost\frostupdater.exe
    game_url: http://eu.4game.com/lineage2
    lic_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    <- analyzeconfig
    version '3.2.0.214' found in registry
    previnstalldir :
    <- myguiinit
    -> entermainpage
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsf9925.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsf9925.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> myabort
    <- myabort
    <- entermainpage
    .onguiend
    endtime: 2014-11-06 12:02:14
    ================================= install completed ===================================
    ================================== install started ====================================
    starttime: 2014-11-06 12:02:26
    -> .oninit
    -> analyzesetupname
    <- analyzesetupname
    n o r m a l install
    installer command line :
    selected language: 1033
    <- .oninit
    -> myguiinit
    -> analyzeconfig
    gamename: lineageii eu
    gamedisplayname:lineage 2 eu, gamedisplaynamei:lineage 2 eu, gamedisplaynameu:lineage 2 eu
    size: 16902717570
    url: http://cdn.inn.ru/ncsoft/lineage2eu/patch/live_nb/
    ln_chk_name: frost\frostupdater.exe
    game_url: http://eu.4game.com/lineage2
    lic_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    <- analyzeconfig
    version '3.2.0.214' found in registry
    previnstalldir :
    <- myguiinit
    -> entermainpage
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsae6b8.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsae6b8.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> myabort
    <- myabort
    <- entermainpage
    .onguiend
    endtime: 2014-11-06 12:02:33
    ================================= install completed ===================================
    ================================== install started ====================================
    starttime: 2014-11-06 16:06:58
    -> .oninit
    -> analyzesetupname
    <- analyzesetupname
    n o r m a l install
    installer command line :
    selected language: 1033
    <- .oninit
    -> myguiinit
    -> analyzeconfig
    gamename: lineageii eu
    gamedisplayname:lineage 2 eu, gamedisplaynamei:lineage 2 eu, gamedisplaynameu:lineage 2 eu
    size: 16902717570
    url: http://cdn.inn.ru/ncsoft/lineage2eu/patch/live_nb/
    ln_chk_name: frost\frostupdater.exe
    game_url: http://eu.4game.com/lineage2
    lic_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    user_agr_url: https://eu.4game.com/
    <- analyzeconfig
    version '3.2.0.214' found in registry
    previnstalldir :
    <- myguiinit
    -> entermainpage
    -> checkforblockingapps
    launch process: "c:\users\atasuk~1\appdata\local\temp\nsrbe9f.tmp\listud.bat 4game-plugin.txt 4game-status.txt false" returns: (1) ""c:\users\atasuke kaito\appdata\roaming\microsoft\windows\ieupdate\wpdshextautoplay.exe"" non å  riconosciuto come comando interno o esterno,
    un programma eseguibile o un file batch.
    impossibile trovare c:\users\atasuk~1\appdata\local\temp\nsrbe9f.tmp\4game-plugin.txt
    no browsers detected

    failed to check locked files
    -> myabort
    <- myabort
    <- entermainpage
    .onguiend
    endtime: 2014-11-06 16:07:07
    ================================= install completed ===================================
     
    Last edited by a moderator: Nov 6, 2014
    kyclop, BlackWoodz and johnfistikis like this.
  4. Eska

    Eska User

    Joined:
    24.11.11
    Messages:
    1,726
    Likes Received:
    11
    please check your java instalation and other necessary apps to run browser freely.
     
  5. Zefy91

    Zefy91 User

    Joined:
    06.11.14
    Messages:
    6
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    0
    i updated java but still have the error , the problem is the browser?
     
  6. casillias

    casillias Technical specialist Innova Group

    Joined:
    05.04.11
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    534
    might be the browser, what you use?
     
    Schofield likes this.
  7. Zefy91

    Zefy91 User

    Joined:
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    mozillafirefox
     
  8. Eska

    Eska User

    Joined:
    24.11.11
    Messages:
    1,726
    Likes Received:
    11
    try to install chrome and/or try use internet explorer for a test run.
    let me know if something worked out for you, if no we will handle that issue.
     
    andomyml likes this.
  9. Zefy91

    Zefy91 User

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    06.11.14
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    still don't work
     
    andomyml likes this.
  10. casillias

    casillias Technical specialist Innova Group

    Joined:
    05.04.11
    Messages:
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    Likes Received:
    534
    even if you are an administrator try to launch that setup "as administrator" it might help...
    and small additional question, what antivirus you have?
     
  11. Zefy91

    Zefy91 User

    Joined:
    06.11.14
    Messages:
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    i try all, maybe i have to format pc again
     
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