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Lost Items Please Help me

Discussion in 'Archive' started by milen13314, Nov 21, 2014.

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  1. milen13314

    milen13314 User

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    hello my name is milen,im so sorry for my sux english first. i play here from 2 month with pa and i like this server. but i had problems from yesturday, i got robbed. good afternoon, i apologize for the trouble but do not know where to turn. 5-6 days before my character youcan he sent a message from my own character's name. i saw this on one other server but was hack dunno about here. everything was fine until yesterday. in 22:00 gtm +2 went to sleep and let my character gameofthrones to train on traning manager. when i got up this morning to a university at 07.00 gtm + 2 characters were disconected. when i login them gameofthrones and youcan was robbed more expensive stuff. in gameofthrones missing apocalipse retributer+ acumen + atribut 300 holy , istina t-shirt and freya neclace normal , fair acsesuary +50 critical and all part from seraph light armor set except leggings i didn't buy them... from youcan missing dunno whant becasue was my crafter and make money with him. i see only money missing 189 000 000 adena was yesturday. i want to ask you if can help me im 23 years old student and i like this server and i dont wana leave it really. please track my ip adress and found scammer. only me and one friend who give me this retributer know this acc. i know him from 7 year and he dont need to scam me he play with qnamariq and he is 99 lvl he dont play and day without premium acc. i had only 2 months premium acc. please help me please! this game is team play game i think and if dont have friends to help you some times why you play. i play from 10 years this game and its my life :) help me please.
    p.s thx to good ppl who try to help me!
     
  2. SnoWyz

    SnoWyz User

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    hey dude, if u shared you acc info with some1, the game masters can't return it for you, cuz it won't be robbery.
    but try to make a ticket in support. good luck.
     
    Last edited by a moderator: Nov 24, 2014
    medianaa and zxudsthm like this.
  3. yLogy

    yLogy User

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    u can check ip adresses and times of logging in site menu/ events/ activity.
     
  4. milen13314

    milen13314 User

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    mate i found it but info from log activity from 19.11.2014 20.11.2014 missing. i have only from 20.11.2014 from 6.00 am at morning. i need info for time till 19.11.2014 from 22.00 pm gtm+2 to 6.00 am gtm+2 20.11.2014.
     
  5. milen13314

    milen13314 User

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    i found different ip adress i check now crafter: youcan [​IMG]
    screenshot software
     
  6. NeoTiger

    NeoTiger Moderator

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    dear milen13314,

    please write to support about your problem :
    https://support.4game.com/

    such issue cannot be dealt onto the forum.
     
  7. milen13314

    milen13314 User

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    thank you very much for the reply, i wrote in the forum because nobody replied by support team
     
  8. NeoTiger

    NeoTiger Moderator

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    support answers within 10 days due the amount of tickets to deal.
     
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