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Premium automatic charging or illegal abbonements

Discussion in 'Archive' started by Annabello, Nov 25, 2014.

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What do you think about changing the fee during automatically extendet time?

  1. I want at least an information before changing the fee / charging!

    5 vote(s)
    62.5%
  2. It's ok

    1 vote(s)
    12.5%
  3. I don't care.

    2 vote(s)
    25.0%
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  1. Annabello

    Annabello User

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    i have ordered a premium account the day before yesterday for 0,01€ for 2 days and then you charged 1,29€ for the next two days automatically.

    now think about - how ever i could trust you with autmatically continuing and charging my wallet?
     
    SoloSweelsgof likes this.
  2. NeoTiger

    NeoTiger Moderator

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    price for premium account for two days is 1,29 €. if it's the first time you are taking a premium account, the price is 0,01 € for two days.
     
    pitsi likes this.
  3. Annabello

    Annabello User

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    .. seriously - would you like to get a higher fee after you took an abonnement, without having the information about this when you ordered?
     
  4. procc

    procc User

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    annabello next time read what you are pressing :) no one forced you to press "auto renewal" ;)
     
    RedWind likes this.
  5. Annabello

    Annabello User

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    what the hag you talking about? i read what i "click on", maybe you should read more carefully before post.
     
    Last edited by a moderator: Nov 26, 2014
  6. procc

    procc User

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    who forced you to press "autorenewal" ? :)
     
  7. t0mas

    t0mas User

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    you see 1 day for 0.75e and 2 days for 0.01e. it seems normal to you ? don't you think it's some cheap price only for the first time to test premium ?
    do you see any logic to put at 1 day 0.75 and 2 days 0.01 ?

    and yet you complain why it get higher lol. poor gm/moderator maybe they are not perfect but omg, sometimes they have to deal with... terrible ppl.

    regards,
     
  8. Razzly

    Razzly Banned

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    dear user,
    your statement is false, all information are visible clearly before you choose.

    proof:

    well... greedy loses twice they say...

    regards
     
  9. Annabello

    Annabello User

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    @procc // noone forced me, but that's not the question
    @t0mas // do you really think the people are terrible who takes care about a good game with equitably conditions?
    @razzly // sorry do you think the bigger the screenshot the more true it becomes? think before post and ist not about greed or that i can't affort this little fee. it's about contracts and trust and honor. i made a contract with 0,01€ the day and pressed autorenew intentionally. if 4game is allowed to change a fee during a running contract it becomes unfair and i can't trust anymore, when it comes to much higher fees. let's say i'm ordering 6 month for 39 €, and having enough € on my account to play the next 3 years and then (following this crazy rules here) 4game decides to change the fee to 195€ for 6 month and charging it, when you guys are right here then this would be ok. wrong forum maybe here?
     
  10. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    dear annabello,

    there was an announcement made here on the forum that clearly states that the offer is for users who have never purchased a premium account before. clicking auto renewal means it will autmatically renew at the standard 1,29€ rate because you had already used your one time 0,01€ usage for being a first time purchaser.

    regards.
     
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