1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

CANNOT OPEN A TICKET

Discussion in 'Archive' started by Elyath, Apr 15, 2015.

Thread Status:
Not open for further replies.
  1. Elyath

    Elyath User

    Joined:
    14.09.14
    Messages:
    76
    Likes Received:
    12
    hi,
    i need to open a ticket,but cannot,
    i follow the instructions,so:

    i go to https://eu.4game.com/lineage2/play/ and login,
    then i click to "support" tab but https://support.4game.com/ ask me to sign in again,
    and if i click on "sign in tab",it keeps on redirecting me to the same page https://support.4game.com/,

    it has no sense.


    i've tried both with firefox and internet explorer but nothing,
    and yes cookies are allowed.

    what should i do to open a ticket?
     
  2. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

    Joined:
    30.11.11
    Messages:
    13,751
    Likes Received:
    435
    hello,

    there is a technical issue with signing into support at the moment, the team are working to get it fixed as soon as possible. as soon as the issue is resolved you will be able to create a ticket in the usual way, but for now, please be patient whilst they get the issue resolved.

    regards.
     
  3. Elyath

    Elyath User

    Joined:
    14.09.14
    Messages:
    76
    Likes Received:
    12
    hi,
    so,while this problem is on all game support is off?
    there should be someone we can send pm to in order to get support,
    just tell us who we should pm.

    thanks.
     
    Bimartt likes this.
  4. Elyath

    Elyath User

    Joined:
    14.09.14
    Messages:
    76
    Likes Received:
    12
    problem seems solved now,can close topic.

    thx.
     
Thread Status:
Not open for further replies.