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gender change 2 weeks and nothing

Discussion in 'Archive' started by Peleda, Apr 18, 2015.

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  1. Peleda

    Peleda User

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    ok so im posting this again . as i have my gender change ticket for 2 weeks now and made a question just as instructed for a third time now ( "after purchasing the item, it should be either in character's inventory or private warehouse
    the service is available for same-account characters
    when you've got your gender change ticket in your inventory or warehouse, you should create a ticket at our support
    click ask a question
    choose the l2store category
    choose the i want to change my character's gender sub-category
    fill in all required fields
    submit your ticket
    and you're done! ticket will be processed within the next 5 days.")and nothing . last time i posted i was asked for a ticket number ,but theres no number on it . if there is one please tell me how to find it , thanks.

    here i found my question reference which is : 7259-qdxc-7758 , i hope that will help .
     
    Last edited by a moderator: Apr 20, 2015
  2. CM Amarantha

    CM Amarantha Innova Group

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    please notice that gender can be changed only after submitting a request via support service as it does not change your gender automatically.
    question has been given in the corresponding request.
     
  3. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    ticket number has been passed on to be checked, in the future please just send one of us a pm with your ticket number and a brief description of the problem, we will see it quicker that way :)
     
    Alina Valkyrie likes this.
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