Игра вылетает с ошибкой

добрый день, помогите разобраться в чем проблема. последние два дня игра вылетает с ошибкой, после чего клиент не закрывается, а зависает.. помогает только перезагрузка компа. как бороться с данной ошибкой?


сигнатура проблемы
имя проблемного события: appcrash
имя приложения: aion.bin.exe
версия приложения: 3012.208.426.5607
отметка времени приложения: 4f98f5d8
имя модуля с ошибкой: cry3dengine.dll
версия модуля с ошибкой: 0.0.0.0
отметка времени модуля с ошибкой: 4f98ef6d
код исключения: c0000005
смещение исключения: 00050f0b
версия ос: 6.1.7601.2.1.0.256.1
код языка: 1049
дополнительные сведения 1: 2a79
дополнительные сведения 2: 2a79477b176f2fcf972e4b3f61230e59
дополнительные сведения 3: 50e7
дополнительные сведения 4: 50e728cb6df06906ac233ecc51b74842

 

выложите, пожалуйста, расширенный лог ошибки (доступен по нажатию кнопки detail)

 

я могу это сделать только при следующем вылете или есть возможность получить нужную вам информацию из системы?

 

вы можете это сделать в следующий раз, когда у вас возникнет подобная ошибка.

 

вот лог ошибки:

Спойлер

user name : user
version of editor.exe(32bit_client) : 0.0.0.0
version of crysystem.dll(32bit_client) : 3012.208.426.5607
engine : cry_client
entity count(char/user) : 125/91
[(496 :multithread) 2012/05/27 1807]: =======================
an access violation in module cryanimation.dll at 0023:31707963.
exception handler called in the aion server.
start at 2012/5/27 1715
error occurred at 5/27/2012 1808.
c:\aion\bin32\aion.bin.exe, run by user.
4 processor(s), type 586.
16339 mbytes physical memory.
30 percent of memory is in use.
memory history :
virtual addr history :
available mem to commit :
free memory [pm: 11581180, vm: 2309232, ap: 27648636] kbytes
clientlaunchedcount : 2
read from location 73616373 caused an access violation.

-------------------start-of-meminfo----------------------------------------
total allocated memory: 570276 kb, (crt+pages) 677112 kb
crt allocated memory: 166008 kb
cache allocated memory: 404268 kb
pages allocated memory: 511104 kb (free:34432 kb / wasted:72403 kb)
free mem dist: 0(1k) 14(10k) 342(100k) 39(1m) 40(10m) 13(100m) 0(200m) 0(300m) 0(500m) 0(1g) tick:47
-------------------start-of-systeminfo-------------------------------------
[os] windows 7 максимальная 64-bit (6.1, build 7601) service pack 1 (7601.win7sp1_rtm.101119-1850)
[directx] directx 11
[processor] intel(r) core(tm) i5-3570k cpu @ 3.40ghz (4 cpus), ~3.4ghz
[display0vender] amd radeon hd 7900 series
[display0memory] 3039
[display0driver_info] aticfx32.dll 8.17.10.1124
[display0shader] vs3.0) ps3.0)
[sound0desc] динамики (realtek high definition audio)
[sound0hardwareid] hdaudio\func_01&ven_10ec&dev_0899&subsys_104384d8&rev_1000
[sound1desc] realtek digital output(optical) (realtek high definition audio)
[sound1hardwareid] hdaudio\func_01&ven_10ec&dev_0899&subsys_104384d8&rev_1000
-------------------start-of-displayinfo------------------------------------
[e1]<pak_cache> 4
[e2]<brush> 1244 <vege> 1 <stat> 346 <char> 639 <anim> 128 / 5107
[e3]<entcontext> 82 / 1622 <sound> 25 (97)
[e4]<envcolor> 1 <lm> 0
[e5]<prtres> 275 <prteff> 0 <fxceff> 0 <decal> 0 <etc> 4380
-------------------end-of-displayinfo--------------------------------------
-------------------start-of-rdisplayinfo----------------------------------------
rl:0, [of:70000000, of2:0, pf:0, pf2:0], [rnv:0, rni:0], [ev:0]
p 0 0 0
dynvb : 868, 4096 - 0, 0
d2dimage: textures/ui/v4_common
: 1248 845 247 6, 4430, 66 95 66 94, 0, 100
-------------------end-of-rdisplayinfo----------------------------------------
thread[0] akpi^!$^^*a???? ???? ????
1793 120010000 120010000 60 1241 1560 214

registers:
eax=44554400 cs=0023 eip=31707963 eflgs=00010287
ebx=f87e7c00 ss=002b esp=0018d2b8 ebp=0018d2bc
ecx=73616363 ds=002b esi=0e2fbaa0 fs=0053
edx=eeeaaf00 es=002b edi=44b40000 gs=002b
bytes at cs:eip:
8b 41 10 8b e5 5d c3 cc cc cc cc cc cc 55 8b ec
stack dump:
0018d2b8: 0fab28c0 0018d314 3176e579 f87e844c 0018d768 f87e7c00 f177b000 0018d348
0018d2d8: 2bf2469b 0018d678 00000001 0018e030 23847300 0018d334 0018d34c 00000001
0018d2f8: 23847300 0018e030 0000000e 44937188 0018d320 32615bcc 00000000 0018d324
0018d318: 317708e0 0018d768 f87e8434 0018d7a4 326f8cda 0018d768 f87e7c00 f87e7c00
0018d338: 007b2e14 4357a205 eb9eaa90 0018d8b8 0018d8b8 312ae77c 0018d678 23847300
0018d358: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d378: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d398: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d3b8: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d3d8: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d3f8: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d418: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d438: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d458: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d478: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d498: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d4b8: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d4d8: 00000000 00000000 00000000 326e699d f87e7c00 326f07d2 f87e7c00 f87e7c00
0018d4f8: 007b2e14 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d518: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d538: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d558: 00000000 00000000 00000000 00000000 00000000 00000000 00000001 ffffffff
0018d578: ffffffff 00000001 ffffff80 ffffff80 44937c9f 44be1ba2 43569538 beb17000
0018d598: beb17000 00000000 3eb17000 3eb17000 40066680 80000000 00000000 3e93c74e
0018d5b8: bf751ad6 3f800000 00000003 00000000 00000000 00000000 00000000 f177b244
0018d5d8: f177b244 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018d5f8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018d618: 00000000 00000000 00000000 00000000 ffffffff 0bd19000 32d5529c 00000000
0018d638: 0a100230 0a2bd38c 0018d668 0018d658 097056d8 000018f7 00000003 1ba2c6a1
0018d658: 000018f7 1ba2c68c 00000002 0a2bb8d4 0018d68c 09572f43 09705718 0a2bd38c
0018d678: f66e1180 0018d7a4 00000000 f66e82a0 0a100244 0018d6b8 09572171 09705718
0018d698: 00000000 00000005 00000000 00000000 c9742400 ffbfffff 0000002c 00000001
0018d6b8: 0018d6e4 3272cfe4 00000020 f66e1180 f66e1180 0018d7a4 f66e82a0 0018d6c4
0018d6d8: 0018f7cc 32ae9790 ffffffff 0018d74c 3272cb37 0a0f7f90 0a2b7584 0018d71c
0018d6f8: 0018d70c 097056d8 000018f7 00000002 1ba2ce72 000018f7 1ba2ce60 00000001
0018d718: 312fd08e deadbe98 0001f31d ebb8e434 0018d740 3f800000 00000000 00000000
0018d738: 00000000 00000000 00000000 3f800000 00000000 00000000 00000000 3f800000
0018d758: f1365a60 00000000 00000000 00000000 23534a30 00000000 00000000 00000000
0018d778: 80000000 80000000 80000000 0018d7a8 00000000 00000000 00000000 00000000
0018d798: 00000000 00000000 00000000 0018d7d8 326f7184 0018d760 00000000 f87e7c00
0018d7b8: f87e7c00 32715d24 00000800 00000000 00000000 f87e7c00 00000000 0018d8bc
0018d7d8: 0018d8bc 326ebf8a 00000001 0018e030 23847300 3f800000 f177b000 4370d71b
0018d7f8: 3c770000 00000000 00000000 3f50d10c 3f1417e4 44923594 44bd6493 43569813
0018d818: 00000000 43569813 00000002 3f0d7d3b 00000000 bf0d7d3b 3f5558c1 00000000
0018d838: 0018d8b8 00000000 3f800000 00000000 80000000 c2063525 0ee24ef8 00000000
0018d858: 80000000 00000000 3e93c74e bf751ad6 fbec9500 3c770257 0000000e 44923432
0018d878: 44bd6157 4356a42f 44923e12 00000000 00000000 00000000 00000000 00000000
0018d898: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018d8b8: 0018d968 0018d968 312b3915 0018e030 23847300 ebb8e400 00000000 00000000
0018d8d8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018d8f8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0008e3c8
0018d918: 0018d938 2d329fe8 00000000 2d329fe8 2d2f8fe8 00000000 030ff6cd 00000000
0018d938: 00000000 2d329fe8 2d2f8fe8 00000200 0018dab0 674df283 0018db10 2d329fe8
0018d958: 674df3dd 07a56900 00000000 2f0b6c50 0018d980 312f7a8d 0018e030 f136bb40
0018d978: ebb8e400 23847300 0018e09c 312f7d28 23847300 0018e030 00000000 eb30ccb0
0018d998: 00000018 00000000 00000000 2c065694 00000000 00000003 00000001 00000000
0018d9b8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000012
0018d9d8: 2c06562c 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018d9f8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018da18: 00000000 00000000 00000001 00000000 00000000 00000000 00000000 00000000
0018da38: 00000000 00000000 00000000 00000000 00000000 00000000 00000100 00000000
0018da58: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018da78: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018da98: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018dab8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000001
0018dad8: ffbfffff ffbfffff ffbfffff 00000000 00000000 ffbfffff ffbfffff ffbfffff
0018daf8: 80000000 80000000 80000000 80000000 80000000 80000000 00000000 00000000
0018db18: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018db38: 00000000 00000000 01000001 00010000 01000000 00000000 00000004 42380000
0018db58: 3dcccccd ffbfffff 411cf5c3 00000000 00000000 00000000 00000000 00000000
0018db78: 00000000 00000000 00000000 00000000 00000000 0018e00c 2bf3962c ffffffff
0018db98: f2c8bc80 214e4008 2c065f44 3f800000 501502f9 51ba43b7 51ba43b7 51ba43b7
0018dbb8: 51ba43b7 51ba43b7 51ba43b7 01000000 00000000 00000000 00000000 00000000
0018dbd8: 4493f99c 44be1de8 43559538 44940fb2 44be33fe 4358b2a9 00000008 80000000
0018dbf8: 80000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018dc18: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018dc38: 00000000 00000000 a0000000 00000000 0018dc5c 325fff91 0018f7cc 3f7ae5a5
0018dc58: 325bf678 4493f542 44be198e 43559538 4494140c 44be3858 4358d57a 2d329fe8
0018dc78: 00000000 f7348100 00000000 0018dca0 00000000 00000000 00000000 0000003e
0018dc98: 00000000 00000000 0018dccc 41765262 00000000 00000000 00000000 00000000
0018dcb8: 00000000 3f800000 449b3a31 44c316ff 43575f5d 449b3a31 44c316ff 43575f5d
0018dcd8: 401c8000 3f051000 00000000 00000000 00000000 00000000 449aebf1 44c3065d
0018dcf8: 43575f5d 449aebf1 44c3065d 43575f5d 00000000 00000000 42cc0000 00000000
0018dd18: 00000000 3fae40f1 3f95adf0 3f800000 3f800000 3f800000 44f00000 44808000
0018dd38: 3f091111 be1ac4c3 3e800000 3da5bb3b c4700000 44c67d69 44008000 c51ac4c3
0018dd58: 45800000 44a5bb3b 45800000 bf7a66de be54f9d8 00000000 c4c02090 3f7a67e0
0018dd78: 3e54e6de 80000000 45b00563 bea8016d bf71d34e 80000000 c4eb0fd1 bf2f1986
0018dd98: 3f3ac05e 00000000 439139c4 be9a3b20 bd8321a1 3f738edc c3862a7f be9a3b21
0018ddb8: bd8321a2 bf738edc c429891d bf7a66de be54f9d8 00000000 44c02090 3f7a67e0
0018ddd8: 3e54e6de 80000000 c5b00563 bea8016d bf71d34e 80000000 44eb0fd1 bf2f1986
0018ddf8: 3f3ac05e 00000000 c39139c4 be9a3b20 bd8321a1 3f738edc 43862a7f be9a3b21
0018de18: bd8321a2 bf738edc 4429891d 44a933f5 449ea568 44008000 44db1a11 c41837f5
0018de38: 44008000 44a933f5 449ea568 c4008000 44db1a11 c41837f5 c4008000 3e54e6de
0018de58: bf7a67e1 00000000 449e8d93 3f7a67e1 3e54e6de 00000000 c4c01590 00000000
0018de78: 00000000 3f800000 c3575f5d 3e54e6de b337a2ed bf7a67e1 00000000 bf7a67e1
0018de98: b21c21f9 be54e6de 00000000 00000000 3f800000 b33bbd2e 00000000 449e8d93
0018deb8: c3575f59 44c01590 3f800000 449aebf1 44c3065d 43575f5d 00000000 00000000
0018ded8: 3fca3d71 00000000 00000000 00000000 00000000 00000000 a0000000 3f8eecbf
0018def8: 80000000 00000000 bf374bd4 ffbfffff 00000000 3e800000 00000006 3d6147ae
0018df18: 3daaaaab ffbfffff ffbfffff 00000001 80000000 80000000 80000000 449404a7
0018df38: 44be28f3 43569538 42610000 3e088889 4513f99c bccccccd 43d59538 00000000
0018df58: b9ba5ea0 b003c076 a0000000 3f8eecbf 449b9d7a 44be33c6 00000000 00000000
0018df78: 00000000 3ff7aa48 00000000 00000000 00000000 00000000 00000000 406ad2a7
0018df98: 00000000 00000000 00000000 00000001 3cb6f381 00000000 3ff7aa31 3c163342
0018dfb8: 3095d3e9 00000000 00000000 0018dfd8 435638bc 000018f7 00030003 1b27c0bd
0018dfd8: 00000000 00000000 80000000 00000001 00000000 00000000 00000000 00000000
0018dff8: 00000000 00000000 00000000 00000000 0d233400 0018e094 2bf4bced 3c7765fd
0018e018: 00000064 0024bf3c eb30ccb0 0a100248 fff0bdc0 00000000 00000000 00034c0b
0018e038: 0018dcc0 4370d71b 3c770257 00000000 0000005c 00000002 44800000 49800000
0018e058: 449aebf1 44c3065d 43575f5d 449b3a31 44c316ff 43575f5d 00034c0a 00000000
0018e078: 00000000 00000000 00000000 0018e09c 0956b621 0026d378 eb30ccb0 00034c0a
0018e098: 0018e130 0018e130 09555d5b 00000000 f382cc00 3326d378 00000000 00000000
0018e0b8: 00000000 00000000 00000000 00000000 3c23d70a 00000000 00000000 007b2b56
0018e0d8: 00000001 00000000 41166666 00000000 00000000 00000000 00000000 00000000
0018e0f8: f1de6110 f1ddb500 f1de4510 f1de7d50 f1dd8bb8 00000000 38400000 0024bfd0
0018e118: 3c770257 3c76c000 0024bf3c 4370d71b 0024bfd3 0000e000 0018e1e0 325b953c
0018e138: 00000018 00000000 354b0dc8 354c0000 3326d378 00000000 3c23d700 eb30ccb8
0018e158: 0968aef0 00000000 0003acd0 00000000 fffffffe 764a6d51 764a77c4 00000000
0018e178: 00aff3b0 00009048 00aff3b0 eb9eaa90 0018e1cc 0018e1a0 00000400 354c0adf
0018e198: 00000000 fffdb800 00aff3b0 fffdb800 0018e1cc 0018e1c0 00000400 00000000
0018e1b8: 00000064 01000500 354b0dc8 354c0000 3326d378 0018e270 325b872c 0018e214
0018e1d8: 00000000 00000000 0018e270 325b8777 0044fc0c 3326d378 00000000 77c4e026
0018e1f8: 0000000f 0018e940 68635f00 6d5f7261 00000000 00007265 00000000 000f0586
0018e218: 00000200 00000000 038703db 00778096 000003db 0000039d 0000000f 0000004a
0018e238: e80dc64b 0018e280 004233e3 0018e260 00000003 00000000 00000010 00000000
0018e258: 00000004 00424867 02520000 00000000 00000004 00000000 0018e98c 00403a3b
0018e278: 0018edab 04008100 00000000 00000000 00000000 00000000 0018e6a4 0018e5a4
0018e298: 0018e910 0018e4a4 02526f28 5f746573 68747561 2070695f 2e393031 2e353031
0018e2b8: 2e303331 20383231 36303132 00000000 00000000 00000000 00000000 00000000
0018e2d8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e2f8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e318: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e338: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e358: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e378: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e398: 00000000 00000000 00000000 68635f67 6d5f7261 67616e61 31207265 00000000
0018e3b8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e3d8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e3f8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e418: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e438: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e458: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e478: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e498: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e4b8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e4d8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e4f8: 00000000 0044ff60 00000000 6f6e2d00 20626577 3a70692d 2e393031 2e353031
0018e518: 2e303331 20383231 616e652d 756f6363 623a746e 31767a77 31313630 2d206235
0018e538: 61706e65 6f777373 373a6472 74672d41 366b5a39 2d204177 2d20736c 72616863
0018e558: 656d616e 756e656d 626c2d20 0020786f 00000000 00000000 00000000 00000000
0018e578: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e598: 00000000 00000000 00000000 672d4137 6b5a3974 00417736 00000000 00000000
0018e5b8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e5d8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e5f8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e618: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e638: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e658: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e678: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0018e698: 00000000 00000000 00000000 767a7762 31363031 00623531 00000000 00000000

intel call stack information
31707963 0018d2bc 0001:00046963 c:\aion\bin32\cryanimation.dll
bytes at cs:eip: 8b 41 10 8b e5 5d c3 cc cc cc cc cc cc 55 8b ec

3176e579 0018d314 0001:000ad579 c:\aion\bin32\cryanimation.dll
bytes at cs:eip: 8b d8 8b ce 2b cf b8 67 66 66 66 f7 e9 8b 4b 6c

317708e0 0018d324 0001:000af8e0 c:\aion\bin32\cryanimation.dll
bytes at cs:eip: 8b c6 5e 5d c2 04 00 cc cc cc cc cc cc cc cc cc

326f8cda 0018d7a4 0001:00147cda c:\aion\bin32\game.dll
bytes at cs:eip: f3 0f 7e 00 8b 48 08 f3 0f 10 55 ac f3 0f 5a 7d

326f7184 0018d7d8 0001:00146184 c:\aion\bin32\game.dll
bytes at cs:eip: 8b 45 f8 85 c0 74 10 8b 08 8b 11 8b 92 88 01 00

326ebf8a 0018d8bc 0001:0013af8a c:\aion\bin32\game.dll
bytes at cs:eip: 8b 03 8b 90 24 01 00 00 6a 01 8b cb ff d2 8b 03

312b3915 0018d968 0001:00012915 c:\aion\bin32\cryentitysystem.dll
bytes at cs:eip: 8b 45 d0 85 c0 74 10 8b 08 8b 01 8b 80 88 01 00

312f7a8d 0018d980 0001:00056a8d c:\aion\bin32\cryentitysystem.dll
bytes at cs:eip: f7 86 e8 00 00 00 00 00 40 00 74 08 57 8b ce e8

312f7d28 0018e09c 0001:00056d28 c:\aion\bin32\cryentitysystem.dll
bytes at cs:eip: 3b 7e 3c 8b c7 75 d1 e9 dd 04 00 00 84 c0 74 1d

09555d5b 0018e130 0001:00034d5b c:\aion\bin32\crysystem.dll
bytes at cs:eip: 8b 46 08 8b 50 24 8d 4e 08 68 1c b2 68 09 ff d2

325b953c 0018e1e0 0001:0000853c c:\aion\bin32\game.dll
bytes at cs:eip: 84 c0 75 6b 8b 44 24 58 85 c0 74 11 8b 08 8b 01

325b8777 0018e270 0001:00007777 c:\aion\bin32\game.dll
bytes at cs:eip: 84 c0 0f 85 41 ff ff ff 8b 0d 44 4a 27 33 51 e9

00403a3b 0018e98c 0001:00002a3b c:\aion\bin32\aion.bin.exe
bytes at cs:eip: 8d 4d c4 e8 d2 12 00 00 b0 01 eb 18 68 10 10 00

00403ad2 0018edac 0001:00002ad2 c:\aion\bin32\aion.bin.exe
bytes at cs:eip: 83 c4 0c 84 c0 74 e0 8d 45 ff 50 8d 45 f8 50 e8

00403d78 0018f744 0001:00002d78 c:\aion\bin32\aion.bin.exe
bytes at cs:eip: 83 c4 10 e8 7e 18 00 00 83 f8 07 75 05 e8 76 85

00425f94 0018f7dc 0001:00024f94 c:\aion\bin32\aion.bin.exe
bytes at cs:eip: 89 45 e4 83 7d e0 00 75 06 50 e8 2f d3 ff ff e8


module list: names, addresses, sizes, time stamps and file times:
c:\aion\bin32\aion.bin.exe, loaded at 0x00400000 - 2753392 bytes - 4f98f5d8 - file date is 5/18/2012 0354
c:\aion\bin32\dbghelp.dll, loaded at 0x04900000 - 986112 bytes - 41e5794f - file date is 5/18/2012 0124
c:\aion\bin32\crysystem.dll, loaded at 0x09520000 - 4346744 bytes - 4f98f16d - file date is 5/18/2012 0124
c:\aion\bin32\aegisty.bin, loaded at 0x10000000 - 1220136 bytes - 4e6087cd - file date is 5/18/2012 0122
c:\aion\bin32\cryphysics.dll, loaded at 0x2bef0000 - 1581056 bytes - 4f98effd - file date is 5/18/2012 0124
c:\aion\bin32\crymovie.dll, loaded at 0x2c250000 - 634880 bytes - 4f98efbc - file date is 5/18/2012 0124
c:\aion\bin32\xrenderd3d9.dll, loaded at 0x2c2f0000 - 3096576 bytes - 4f98f1d8 - file date is 5/18/2012 0126
c:\aion\bin32\ijl15.dll, loaded at 0x2ce90000 - 372736 bytes - 482ac4cd - file date is 5/18/2012 0124
c:\aion\bin32\compressati.dll, loaded at 0x2cef0000 - 61440 bytes - 4124d1fb - file date is 5/18/2012 0122
c:\aion\bin32\cryinput.dll, loaded at 0x2cf60000 - 22528 bytes - 4f98ef9f - file date is 5/18/2012 0122
c:\aion\bin32\crysoundsystem.dll, loaded at 0x30c20000 - 282624 bytes - 4f98f015 - file date is 5/18/2012 0124
c:\aion\bin32\fmodex.dll, loaded at 0x30c70000 - 420864 bytes - 4eeb09a0 - file date is 5/18/2012 0124
c:\aion\bin32\cryfont.dll, loaded at 0x31220000 - 479232 bytes - 4f98ef9c - file date is 5/18/2012 0122
c:\aion\bin32\cryentitysystem.dll, loaded at 0x312a0000 - 499712 bytes - 4f98ef85 - file date is 5/18/2012 0122
c:\aion\bin32\beecrypt.dll, loaded at 0x31400000 - 188416 bytes - 414fb876 - file date is 5/18/2012 0122
c:\aion\bin32\binkw32.dll, loaded at 0x31430000 - 171008 bytes - 4896a17b - file date is 5/18/2012 0122
c:\aion\bin32\cryanimation.dll, loaded at 0x316c0000 - 1482752 bytes - 4f98f063 - file date is 5/18/2012 0122
c:\aion\bin32\cry3dengine.dll, loaded at 0x31840000 - 1847296 bytes - 4f98ef6d - file date is 5/18/2012 0122
c:\aion\bin32\game.dll, loaded at 0x325b0000 - 16515960 bytes - 4f9906da - file date is 5/18/2012 0124
c:\aion\bin32\libeay32.dll, loaded at 0x33570000 - 1269760 bytes - 48043a13 - file date is 5/18/2012 0124
c:\aion\bin32\awesomium.dll, loaded at 0x336b0000 - 21435904 bytes - 4ecdb6e9 - file date is 5/18/2012 0122
c:\windows\system32\d3dx9_31.dll, loaded at 0x3ca80000 - 2414360 bytes - 451c48f1 - file date is 9/28/2006 1620
c:\aion\bin32\scriptdll.dll, loaded at 0x40d40000 - 13631488 bytes - 4f2f561e - file date is 5/18/2012 0126
c:\aion\bin32\icudt42.dll, loaded at 0x4eb70000 - 10941440 bytes - 4b186276 - file date is 5/18/2012 0124
c:\windows\system32\icmp.dll, loaded at 0x61a10000 - 3072 bytes - 4a5bd9fb - file date is 7/14/2009 0548
c:\windows\system32\d3dx9_38.dll, loaded at 0x62e00000 - 3850760 bytes - 4833557d - file date is 5/30/2008 1446
c:\windows\system32\riched20.dll, loaded at 0x632f0000 - 473600 bytes - 4ce7b9c0 - file date is 11/21/2010 0730
c:\windows\system32\dciman32.dll, loaded at 0x63370000 - 10240 bytes - 4a5bd9b4 - file date is 7/14/2009 0510
c:\windows\system32\ddraw.dll, loaded at 0x63380000 - 531968 bytes - 4a5bd9b8 - file date is 7/14/2009 0512
c:\windows\system32\glu32.dll, loaded at 0x63470000 - 130048 bytes - 4a5bd9df - file date is 7/14/2009 0524
c:\windows\system32\opengl32.dll, loaded at 0x634a0000 - 791552 bytes - 4a5bdadb - file date is 7/14/2009 0514
c:\windows\system32\dinput8.dll, loaded at 0x63570000 - 145408 bytes - 4a5bd9c1 - file date is 7/14/2009 0512
c:\windows\system32\midimap.dll, loaded at 0x63c20000 - 16896 bytes - 4a5bda84 - file date is 7/14/2009 0542
c:\windows\system32\msacm32.dll, loaded at 0x63c30000 - 72192 bytes - 4a5bda4e - file date is 7/14/2009 0544
c:\windows\system32\msacm32.drv, loaded at 0x63c50000 - 20992 bytes - 4a5bda4f - file date is 7/14/2009 0510
c:\windows\system32\audioses.dll, loaded at 0x63c60000 - 195584 bytes - 4ce7b725 - file date is 11/21/2010 0756
c:\windows\system32\avrt.dll, loaded at 0x63ca0000 - 14336 bytes - 4a5bd998 - file date is 7/14/2009 0500
c:\windows\system32\wdmaud.drv, loaded at 0x63cb0000 - 172032 bytes - 4ce7ba26 - file date is 11/21/2010 0702
c:\windows\system32\mmdevapi.dll, loaded at 0x63ce0000 - 213504 bytes - 4ce7b892 - file date is 11/21/2010 0752
c:\windows\system32\dsound.dll, loaded at 0x63d20000 - 453632 bytes - 4a5bd9fd - file date is 7/14/2009 0514
c:\windows\syswow64\d3d11.dll, loaded at 0x63da0000 - 522752 bytes - 4ce7b7b0 - file date is 11/21/2010 0756
c:\windows\syswow64\d3d10_1core.dll, loaded at 0x63e30000 - 219136 bytes - 4ce7b7ac - file date is 11/21/2010 0750
c:\windows\syswow64\d3d10_1.dll, loaded at 0x63e70000 - 161792 bytes - 4a5bd9a1 - file date is 7/14/2009 0508
c:\windows\syswow64\d3d10core.dll, loaded at 0x63ea0000 - 190464 bytes - 4a5bd9a3 - file date is 7/14/2009 0508
c:\windows\syswow64\d3d10.dll, loaded at 0x63ee0000 - 1030144 bytes - 4a5bd9a0 - file date is 7/14/2009 0508
c:\windows\syswow64\dxgi.dll, loaded at 0x63ff0000 - 508416 bytes - 4ce7b819 - file date is 11/21/2010 0710
c:\windows\syswow64\powrprof.dll, loaded at 0x64080000 - 145408 bytes - 4a5bdb0c - file date is 7/14/2009 0514
c:\windows\syswow64\dxdiagn.dll, loaded at 0x640b0000 - 210432 bytes - 4ce7b818 - file date is 11/21/2010 0724
c:\aion\frost\gameshielddll.dll, loaded at 0x640f0000 - 1667936 bytes - 4fb104d9 - file date is 5/18/2012 0304
c:\aion\frost\frostcollector.dll, loaded at 0x644a0000 - 1077600 bytes - 4fad2fbd - file date is 5/18/2012 0354
c:\windows\system32\ksuser.dll, loaded at 0x64ae0000 - 4608 bytes - 4a5bdab3 - file date is 7/14/2009 0536
c:\windows\system32\atiuxpag.dll, loaded at 0x64af0000 - 41984 bytes - 4f7e425d - file date is 4/6/2012 0548
c:\aion\frost\frostupdater.dll, loaded at 0x64b00000 - 1219424 bytes - 4f707c65 - file date is 5/18/2012 0302
c:\windows\system32\oleacc.dll, loaded at 0x64c30000 - 233472 bytes - 4a5bdac8 - file date is 7/14/2009 0514
c:\windows\system32\winbrand.dll, loaded at 0x65100000 - 12800 bytes - 4a5bdb39 - file date is 7/14/2009 0520
c:\windows\system32\sfc_os.dll, loaded at 0x65110000 - 40960 bytes - 4a5bdb02 - file date is 7/14/2009 0516
c:\windows\system32\sfc.dll, loaded at 0x65120000 - 2560 bytes - 4a5bdb01 - file date is 7/14/2009 0524
c:\windows\system32\ntdsapi.dll, loaded at 0x66860000 - 90112 bytes - 4a5bdade - file date is 7/14/2009 0512
c:\windows\system32\wbem\fastprox.dll, loaded at 0x66880000 - 606208 bytes - 4ce7b809 - file date is 11/21/2010 0726
c:\windows\system32\wbem\wbemsvc.dll, loaded at 0x66920000 - 47616 bytes - 4a5bdb30 - file date is 7/14/2009 0518
c:\windows\system32\wbem\wbemprox.dll, loaded at 0x66940000 - 29184 bytes - 4a5bdb2f - file date is 7/14/2009 0518
c:\windows\system32\wbemcomn.dll, loaded at 0x66950000 - 363008 bytes - 4ce7ba25 - file date is 11/21/2010 0710
c:\windows\system32\hid.dll, loaded at 0x66bf0000 - 22016 bytes - 4a5bd9ec - file date is 7/14/2009 0526
c:\windows\system32\atiumdag.dll, loaded at 0x674d0000 - 6203392 bytes - 4f7e480d - file date is 4/6/2012 0504
c:\windows\system32\atiumdva.dll, loaded at 0x67c30000 - 4795904 bytes - 4f7e456d - file date is 4/6/2012 0554
c:\windows\system32\atiu9pag.dll, loaded at 0x680d0000 - 32256 bytes - 4f7e424e - file date is 4/6/2012 0534
c:\windows\system32\aticfx32.dll, loaded at 0x680e0000 - 909312 bytes - 4f7e533f - file date is 4/6/2012 0652
c:\windows\system32\d3d8thk.dll, loaded at 0x681d0000 - 11264 bytes - 4a5bd9a8 - file date is 7/14/2009 0510
c:\windows\system32\d3d9.dll, loaded at 0x681e0000 - 1828352 bytes - 4ce7b7b3 - file date is 11/21/2010 0724
c:\windows\system32\devrtl.dll, loaded at 0x69070000 - 44544 bytes - 4a5bc036 - file date is 7/14/2009 0512
c:\windows\system32\cabinet.dll, loaded at 0x69080000 - 73216 bytes - 4ce7b768 - file date is 11/21/2010 0702
c:\windows\system32\sensapi.dll, loaded at 0x690a0000 - 10752 bytes - 4a5bdb11 - file date is 7/14/2009 0514
c:\windows\syswow64\schannel.dll, loaded at 0x69890000 - 224256 bytes - 4ce7b9b0 - file date is 11/21/2010 0716
c:\windows\system32\credssp.dll, loaded at 0x69cc0000 - 17408 bytes - 4ce7b83d - file date is 11/21/2010 0734
c:\windows\system32\rtutils.dll, loaded at 0x69cd0000 - 37376 bytes - 4ce7b9ac - file date is 11/21/2010 0702
c:\windows\system32\webio.dll, loaded at 0x69ce0000 - 314880 bytes - 4ce7ba27 - file date is 11/21/2010 0756
c:\windows\system32\winhttp.dll, loaded at 0x69d30000 - 351232 bytes - 4ce7ba3e - file date is 11/21/2010 0710
c:\windows\system32\cryptnet.dll, loaded at 0x6b320000 - 103424 bytes - 4a5bda3c - file date is 7/14/2009 0508
c:\windows\system32\gpapi.dll, loaded at 0x6b3a0000 - 79872 bytes - 4a5bd9e0 - file date is 7/14/2009 0524
c:\windows\syswow64\bcryptprimitives.dll, loaded at 0x6b3c0000 - 249680 bytes - 4a5bd987 - file date is 7/14/2009 0556
c:\windows\system32\bcrypt.dll, loaded at 0x6b400000 - 80896 bytes - 4a5bdb38 - file date is 7/14/2009 0522
c:\windows\system32\ncrypt.dll, loaded at 0x6b420000 - 219136 bytes - 4a5bda79 - file date is 7/14/2009 0504
c:\windows\system32\dhcpcsvc6.dll, loaded at 0x6d610000 - 43008 bytes - 4a5bd9b6 - file date is 7/14/2009 0512
c:\windows\system32\dhcpcsvc.dll, loaded at 0x6d9f0000 - 61952 bytes - 4a5bd9b5 - file date is 7/14/2009 0512
c:\windows\system32\wsock32.dll, loaded at 0x70320000 - 15360 bytes - 4a5bdb63 - file date is 7/14/2009 0522
c:\windows\system32\rsaenh.dll, loaded at 0x71290000 - 242936 bytes - 4a5bdae0 - file date is 7/14/2009 0556
c:\windows\system32\cryptsp.dll, loaded at 0x712d0000 - 78848 bytes - 4a5bda3d - file date is 7/14/2009 0508
c:\windows\system32\winmm.dll, loaded at 0x713d0000 - 194048 bytes - 4ce7ba42 - file date is 11/21/2010 0718
c:\windows\system32\dwmapi.dll, loaded at 0x72a00000 - 67072 bytes - 4a5bda07 - file date is 7/14/2009 0514
c:\windows\system32\propsys.dll, loaded at 0x72b00000 - 988160 bytes - 4ce7b983 - file date is 11/21/2010 0710
c:\windows\system32\uxtheme.dll, loaded at 0x72c00000 - 245760 bytes - 4a5bdb3c - file date is 7/14/2009 0526
c:\windows\system32\apphelp.dll, loaded at 0x73aa0000 - 295936 bytes - 4ce7b73e - file date is 11/21/2010 0716
c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\comctl32.dll, loaded at 0x73af0000 - 530432 bytes - 4ce7b82c - file date is 11/21/2010 0710
c:\windows\system32\version.dll, loaded at 0x73b90000 - 21504 bytes - 4a5bdb2b - file date is 7/14/2009 0518
c:\windows\system32\rpcrtremote.dll, loaded at 0x73db0000 - 46080 bytes - 4ce7992f - file date is 11/21/2010 0716
c:\windows\system32\fwpuclnt.dll, loaded at 0x73ed0000 - 216576 bytes - 4ce7b832 - file date is 11/21/2010 0710
c:\windows\system32\rasadhlp.dll, loaded at 0x73f10000 - 11776 bytes - 4a5bdad6 - file date is 7/14/2009 0514
c:\windows\system32\winnsi.dll, loaded at 0x73f20000 - 16896 bytes - 4a5bdb43 - file date is 7/14/2009 0520
c:\windows\system32\iphlpapi.dll, loaded at 0x73f30000 - 103936 bytes - 4ce7b859 - file date is 11/21/2010 0734
c:\windows\system32\dnsapi.dll, loaded at 0x73f50000 - 270336 bytes - 4ce7b7e6 - file date is 11/21/2010 0728
c:\windows\system32\wship6.dll, loaded at 0x73fb0000 - 10752 bytes - 4a5bdb56 - file date is 7/14/2009 0522
c:\windows\system32\profapi.dll, loaded at 0x74150000 - 31744 bytes - 4a5bbf41 - file date is 7/14/2009 0514
c:\windows\system32\userenv.dll, loaded at 0x74160000 - 81920 bytes - 4ce7ba28 - file date is 11/21/2010 0718
c:\windows\system32\wshtcpip.dll, loaded at 0x74180000 - 9216 bytes - 4a5bdb5a - file date is 7/14/2009 0522
c:\windows\system32\mswsock.dll, loaded at 0x74190000 - 232448 bytes - 4ce7b8e8 - file date is 11/21/2010 0710
c:\windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\msvcr80.dll, loaded at 0x741e0000 - 632656 bytes - 4ca2b271 - file date is 11/21/2010 0702
c:\windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\msvcp80.dll, loaded at 0x74280000 - 554832 bytes - 4ca2b2c4 - file date is 11/21/2010 0702
c:\windows\system32\winrnr.dll, loaded at 0x756a0000 - 20992 bytes - 4a5bdb44 - file date is 7/14/2009 0520
c:\windows\system32\pnrpnsp.dll, loaded at 0x756b0000 - 65024 bytes - 4a5bdaf6 - file date is 7/14/2009 0514
c:\windows\system32\napinsp.dll, loaded at 0x756d0000 - 52224 bytes - 4a5bda6d - file date is 7/14/2009 0504
c:\windows\system32\nlaapi.dll, loaded at 0x756e0000 - 52224 bytes - 4ce7b90f - file date is 11/21/2010 0702
c:\windows\system32\secur32.dll, loaded at 0x756f0000 - 22016 bytes - 4ce7b9d1 - file date is 11/21/2010 0718
c:\windows\syswow64\cryptbase.dll, loaded at 0x75770000 - 36864 bytes - 4a5bbf41 - file date is 7/14/2009 0508
c:\windows\syswow64\sspicli.dll, loaded at 0x75780000 - 96768 bytes - 4ce7ba59 - file date is 11/21/2010 0718
c:\windows\syswow64\msctf.dll, loaded at 0x757e0000 - 828928 bytes - 4a5bda69 - file date is 7/14/2009 0544
c:\windows\syswow64\nsi.dll, loaded at 0x758b0000 - 8704 bytes - 4a5bdad9 - file date is 7/14/2009 0512
c:\windows\syswow64\ole32.dll, loaded at 0x758c0000 - 1414144 bytes - 4ce7b96f - file date is 11/21/2010 0702
c:\windows\syswow64\kernelbase.dll, loaded at 0x75a20000 - 269824 bytes - 4ce7bafa - file date is 11/21/2010 0734
c:\windows\syswow64\imm32.dll, loaded at 0x75af0000 - 119808 bytes - 4ce7ba53 - file date is 11/21/2010 0726
c:\windows\syswow64\gdi32.dll, loaded at 0x75b50000 - 311296 bytes - 4ce7ba53 - file date is 11/21/2010 0716
c:\windows\syswow64\urlmon.dll, loaded at 0x75be0000 - 1229824 bytes - 4ce7ba23 - file date is 11/21/2010 0718
c:\windows\syswow64\psapi.dll, loaded at 0x75d20000 - 6144 bytes - 4a5bdace - file date is 7/14/2009 0514
c:\windows\syswow64\crypt32.dll, loaded at 0x75d30000 - 1154048 bytes - 4ce7b841 - file date is 11/21/2010 0700
c:\windows\syswow64\clbcatq.dll, loaded at 0x75e50000 - 522240 bytes - 4a5bd9b1 - file date is 7/14/2009 0504
c:\windows\syswow64\iertutil.dll, loaded at 0x75ee0000 - 2064384 bytes - 4ce7b84b - file date is 11/21/2010 0704
c:\windows\syswow64\lpk.dll, loaded at 0x76170000 - 25600 bytes - 4a5bdb3b - file date is 7/14/2009 0524
c:\windows\syswow64\oleaut32.dll, loaded at 0x76180000 - 571904 bytes - 4ce7b972 - file date is 11/21/2010 0702
c:\windows\syswow64\rpcrt4.dll, loaded at 0x76270000 - 663040 bytes - 4ce7ba59 - file date is 11/21/2010 0712
c:\windows\syswow64\ws2_32.dll, loaded at 0x76360000 - 206848 bytes - 4ce7ba68 - file date is 11/21/2010 0756
c:\windows\syswow64\wintrust.dll, loaded at 0x763a0000 - 172032 bytes - 4ce7ba52 - file date is 11/21/2010 0734
c:\windows\syswow64\msvcrt.dll, loaded at 0x763d0000 - 690688 bytes - 4a5bda6f - file date is 7/14/2009 0552
c:\windows\syswow64\msasn1.dll, loaded at 0x76480000 - 34304 bytes - 4ce7b8c9 - file date is 11/21/2010 0750
c:\windows\syswow64\user32.dll, loaded at 0x76490000 - 833024 bytes - 4ce7ba59 - file date is 11/21/2010 0722
c:\windows\syswow64\usp10.dll, loaded at 0x76590000 - 626176 bytes - 4ce7ba29 - file date is 11/21/2010 0718
c:\windows\syswow64\cfgmgr32.dll, loaded at 0x76630000 - 145920 bytes - 4ce7b787 - file date is 11/21/2010 0710
c:\windows\syswow64\sechost.dll, loaded at 0x76660000 - 92160 bytes - 4a5bdb04 - file date is 7/14/2009 0514
c:\windows\syswow64\wininet.dll, loaded at 0x76680000 - 980992 bytes - 4ce7ba3f - file date is 11/21/2010 0710
c:\windows\syswow64\shlwapi.dll, loaded at 0x76780000 - 350208 bytes - 4ce7b9e2 - file date is 11/21/2010 0750
c:\windows\syswow64\shell32.dll, loaded at 0x767e0000 - 12872192 bytes - 4ce7b9de - file date is 11/21/2010 0704
c:\windows\syswow64\imagehlp.dll, loaded at 0x77430000 - 155136 bytes - 4ce7b83a - file date is 11/21/2010 0710
c:\windows\syswow64\devobj.dll, loaded at 0x77460000 - 64512 bytes - 4a5bd9c5 - file date is 7/14/2009 0512
c:\windows\syswow64\wldap32.dll, loaded at 0x77480000 - 269824 bytes - 4ce7ba62 - file date is 11/21/2010 0718
c:\windows\syswow64\advapi32.dll, loaded at 0x774d0000 - 640512 bytes - 4ce7b706 - file date is 11/21/2010 0730
c:\windows\syswow64\kernel32.dll, loaded at 0x77570000 - 837632 bytes - 4ce7baf9 - file date is 11/21/2010 0716
c:\windows\syswow64\setupapi.dll, loaded at 0x77680000 - 1667584 bytes - 4ce7b9d9 - file date is 11/21/2010 0752
c:\windows\syswow64\ntdll.dll, loaded at 0x77c20000 - 1292096 bytes - 4ce7ba58 - file date is 11/21/2010 0702
c:\aion\bin32\msvcr71.dll, loaded at 0x7c340000 - 348160 bytes - 3e561eac - file date is 5/18/2012 0126
c:\aion\bin32\atl80.dll, loaded at 0x7c630000 - 95744 bytes - 4333a549 - file date is 5/18/2012 0122

 

попробуйте для начала проверить клиент данной утилитой: https://forum.4game.ru/showthread.php?t=499183&goto=newpost

 

проверка клиента не помогла.. ошибок найдено не было, сделано все по инструкции. сейчас опять вылет с этой ошибкой.

 

по данной ошибке можно сказать следующее:

технические детали, для тех, кому интересно:

Спойлер

судя по стеку вызовов, падает внутри cryanimation.dll, дизассемблирование метода, предшествующего падению, показывает следующее:

четко видно, что в функцию пришел указатель на структуру, в ecx сохраняется указатель на поле и вызывается метод, в котором и происходит падение:

тут мы видим проход по полям некоей объектной структуры движка cryengine и при попытке возврата значения по полученному указателю через регистр eax, клиент с треском падает.

патриотическая мораль: падение происходит в результате повреждения внутренних структур данных движка cryengine, что может говорить либо о повреждении файлов клиента и некорректной обработке данного события движком, либо о проезде по памяти.

в первую очередь нужно посмотреть, нет ли на вашей машине по, конфликтующего с клиентом aion, не должно быть также процессов praetorian.exe, mail.ru guard (также стоит посмотреть другое по, данной компании, на него тоже были жалобы).

если пк чист, для поиска причины сбоя нужно анализировать дамп-файл памяти процесса. снимите его при сбое (когда висит окно ошибки), пожмите любым архиватором, выложите на любой файлообменник и пришлите, пожалуйста, мне ссылку в пм.