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error with frostupdater.exe , wtf?

Discussion in 'Archive' started by arvysnia, Jan 10, 2012.

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  1. arvysnia

    arvysnia User

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    can anybody say me where is a problem? when i trying to start l2.exe i get error because frostupdater.exe not opening...
     
  2. Radix

    Radix Innova Group

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    arvysnia, hi and welcome to 4game!
    can you explain your problem with more details? may be some screenshots (errors, message boxes and others)...
     
  3. arvysnia

    arvysnia User

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    is this lineage2.eu forum?
     
  4. Radix

    Radix Innova Group

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    yeah, ofc =)
    feel free to describe your problem...
     
  5. arvysnia

    arvysnia User

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    table update appears and disappears immediately without opening and then throws the other table where he wrote "there is a problem with frost"

    first table is blue...

    there is 0% and disapears...

    ???can you help me.

    appears to me what i said before.

    the goddes wallpaper of destruction and does nothing more.

    sorry for the bad english :s
     
    Last edited by a moderator: Jan 13, 2012
  6. Radix

    Radix Innova Group

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    Last edited by a moderator: Jan 11, 2012
  7. arvysnia

    arvysnia User

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    same thing...
     
  8. Radix

    Radix Innova Group

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    arvysnia, can you operate with registry editor and obtain some launcher logs for me?
     
  9. arvysnia

    arvysnia User

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    wath you mean?
     
  10. Radix

    Radix Innova Group

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    if you add to key: hkey_local_machine\software\4game\config (on x86 os) or
    hkey_local_machine\software\wow6432node\4game\config (on x64 os)

    dword parameter with name 'log' and value '1'
    you can obtain some launcher logs (info about game starting and errors).
    logs will be in c:\4gameservicelog\ folder on your pc

    we can use it for resolving your issue, i think

    ---

    if it's too complicated for you i can recommend other ways:
    - i can to observe your problem through teamviewer (remote control) or
    - you can send petition to official support team: https://support.4game.com
     
    Last edited by a moderator: Jan 12, 2012
  11. arvysnia

    arvysnia User

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    we can try teamviewer
     
  12. Radix

    Radix Innova Group

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  13. arvysnia

    arvysnia User

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    i add you on skype
     
  14. m4ri0

    m4ri0 User

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    i have same problem..
     
  15. Kall

    Kall User

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    good day,

    you can see actual solutions and issues' statuses here.
    additional instructions could be found here.
    if you can't find a solution for your issue you always can ask for moving the thread back into the main branch.

    best regards,
     
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