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I cant log into the game after pay the subscription

Discussion in 'Архив' started by Poleman, Nov 26, 2014.

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  1. Poleman

    Poleman User

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    hello.

    i have this problem after pay 300 rub for a month, cant log into the game.

    i payed here: https://ru.4game.com/lineage2classic/play/ and downloaded the game but after try to login in, the website always says: you need a subscription for play.

    already payed and confirmed my acc.
     
  2. casillias

    casillias Technical specialist Innova Group

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    could you please attach a screenshot of what error says?
     
  3. Poleman

    Poleman User

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    Last edited by a moderator: Nov 26, 2014
  4. casillias

    casillias Technical specialist Innova Group

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    mmmm.... sorry to disappoint you, but the message on payment page says (literally): payment on this card can not be processed. you may use any other payment method available on the site 4game.com
     
  5. Poleman

    Poleman User

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    oh wow, cant understand it since the card is new.. anyway, i tried to log from c:\games\lineageii classic\system\l2.exe and after the loading screen, it close without a message, any idea?
     
  6. ВашаСовесть

    ВашаСовесть Innova Group

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    you can run game only from site https://ru.4game.com/lineage2classic/play/
     
  7. casillias

    casillias Technical specialist Innova Group

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    there is no way to run the game anyways except the site... it is normal what you see...

    and by the way... another sorry to disappoint you, but our company provides game services only for russia and cis countries... is you suffer such payment problems... we can hardly help you...
     
  8. Poleman

    Poleman User

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    ok :( thanks for your help, you can close the topic.
     
  9. casillias

    casillias Technical specialist Innova Group

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    you may ask some other english speaking players on the forum how they managed to pay the sub, maybe someone will help you))
     
  10. mekutis2

    mekutis2 User

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    about paying pm me in skype mekutis4848
     
  11. Poleman

    Poleman User

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