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Issue with account security

Discussion in 'Archive' started by Lakinos, Jun 28, 2015.

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  1. Lakinos

    Lakinos User

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    Hello, basically my problem is that I lost my previous SIM the security code for mobile that was sent to, and I cannot start the game from my current PC, and I cant change the number nor remove it, without my LOST number's confirmation, so im pretty stuck right now, not knowing what to do but post a ticket regarding that, which led to no reply whatsoever, though im still waiting, so if this helps the matter being noticed, it'd be great, thanks in advance
     
  2. casillias

    casillias Technical specialist Innova Group

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    Please send a ticket to https://support.4game.com/ asking them to change your mobile number, only they can help

    And mind that answer could take up to 10 working days
     
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