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Amazing Frost doing its job again

Discussion in 'Archive' started by WoodSquirrel, Jul 5, 2015.

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  1. WoodSquirrel

    WoodSquirrel User

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    Hey, today in morning everything was ok. I was online like 5 hours +- and went away from PC. Now around 19:30 when I try to run Lineage I normally log to game, I am online 1 min +- and then I get kicked by frost .... Could anyone explain what the hell is wrong ?
     
  2. TurinTurambar

    TurinTurambar User

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    Had the autentication problem for almost 3 months now. May or may not be the same issue as yours
    but it may be either Frost or something at the login server side just manifesting itself in different ways.
    If it's Frost actively kicking you then it's probably not the same issue I have though.

    Anyway, just my own findings. Not sure it helps you:

    I found that if it is the login server it could be:
    Outdated server certificates causing login problems.
    Time zone settings on the server (low probability imho, but possible).

    If it's Frost then I have absolutely no clue what they have done there.

    Could always still be on the client side, but I have changed nothing actively on my computer.
    MS updates maybe did something but I find it remote tbh.
     
  3. casillias

    casillias Technical specialist Innova Group

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  4. TurinTurambar

    TurinTurambar User

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    Hey Casillias !

    Mod Edit: We use only English on the main forum boards.

    Just wanted to give a heads-up since last post.

    I tried logging in again this night.
    Might have been a month or so last time ? (I don't remember to be honest ;) )

    Same story though. "Something-something...Authentication Server... bla-bla-********".

    It's a shame really in many ways. I know it's not your fault man but about
    20-ish ( +/-3 or so) good hardcore L2 people, good paying customers, left
    4game for another game since my last update.

    These guys and girls average maybe 50 euro each/month, rough estimate from my side,
    some much more, some a bit less.

    Not because of me specifically (I'm not that arrogant, I'm almost painfully humble tbh :) ).

    Might not be a big deal for 4game since it's a large company.
    They probably will be ok.

    Still, I thought I should let the owners at 4game get a little poke.
    For sure, you have been absolutely fantastic casillias and I appreciate your help !

    The below is for your managers and high-level people at 4game.
    They are the reason for lost income for 4game because I'm tired of
    4-5 months of trying to get help for a silly problem. I moved on and 20+ other did too.

    Sorry, not your fault casillias. You did great !

    Below the dotted lines is directed exclusively for the managers. Bye 4game. Vaya con dias !
    .................................................................................................................................................................
    Managers at 4game. You should know that by NOT ASSISTING the employees that YOU are responsible
    for supporting in anyway you can has made a tight-knit community of players of 20+ players paying approximately
    50 euros / month have now left 4game.

    Ignoring your best, loyal and passionate customers may not have an affect in the short term.
    Ignoring your best, loyal and passionate customers WILL HAVE an affect in the long term.

    Pay attention to the bold and italics. They are there to try and get your attention for your....
    CUSTOMERS THAT PAY YOUR OWN WAGES !

    RULE NUMBER ONE: ALWAYS LISTEN TO YOUR CUSTOMERS !
    IF NOT
    ..well, simple.. bye bye :)
    So bye bye.
    ..................................................................................................................................................................

    /TT
     
    Last edited by a moderator: Sep 10, 2015
  5. casillias

    casillias Technical specialist Innova Group

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    Understood nothing at all... Well if bye bye then farewell!
     
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