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Frost and Windows 10 conflict - resolved

Discussion in 'Announcements' started by CM Amarantha, Jul 29, 2015.

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  1. CM Amarantha

    CM Amarantha Innova Group

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    Dear players!

    We remind you that Windows 10 is not supported by Frost yet, so you won't be able to launch the game until the next update of Frost. Please keep this fact in mind to avoid loosing access to game.

    We will make a special announcement on the upcoming Frost update.
    Sorry for the inconvenience.
     
  2. CM Amarantha

    CM Amarantha Innova Group

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    Update:
    During the maintenance Frost has been updated. After the maintenance Windows 10 received temporary limited support by Frost (a full-pledged support will follow later).
    Users who had a complete installation of Windows 10 may play without problems.
    Those who updated their old OS to Windows 10 may encounter the following Frost Security Errors:

    2131078
    2139270


    We can offer removing a record of that your system was updated from Windows Registry as a temporary solution. For this purpose you can use these files: http://cdn.inn.ru/support/files/upgraded.zip
    There are 2 files in the archive, one creates the record and the other one removes it. To play the game now, you will need to run delete_upgraded.reg, allow it to make changes in your registry and restart your PC. After we announce that we support Windows 10 fully, you will need to restore the deleted record by using create_upgraded.reg file.
     
  3. CM Amarantha

    CM Amarantha Innova Group

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    Update:

    During today's maintenance Frost has received an update that resolves a number of issues connected with Windows 10.
    In case you followed our advice and changed registry files to play the game before this update, you need to restore the deleted record by using create_upgraded.reg file.
    Please notice that developers do not yet guarantee full compatibility of the game with the new OS. Though the game can be launched on Windows 10, players may experience unstable performance.
     
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