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Please help, can't log in!

Discussion in 'Archive' started by Sigurdas, Aug 7, 2015.

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  1. Sigurdas

    Sigurdas User

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    Recently I updated my computer software from windows 8.1 to windows 10. I saw the forum post that said that with last update people who has windows 10 will be able to log in and play. But for some reason I can't log in... This pops up when I launch the game. http://imageshack.com/a/img537/9871/oCnRGU.png
     
  2. casillias

    casillias Technical specialist Innova Group

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    As a temporary solution - we can offer the removal of entries from the registry, which indicates that the system has been updated. You can use a specially made file http://cdn.inn.ru/support/files/upgraded.zip
    Archive contains two files - to create and delete entries. At this point, the game can be started only if one of the entries there. To play now - you must use the file delete_upgraded.reg running it and allowing to make changes. After that you should restart your computer.
    As soon as we begin to fully support Windows 10 - it will be necessary to return the data (using create_upgraded.reg) to those who have encountered errors. Have a good game.
     
  3. Sigurdas

    Sigurdas User

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    I downloaded those files, used delete_upgraded.reg file, restarted my computer and still I can't log in... This time the picture with two kamael's pops out. It stays for ~30 second's, after that error pops out.
     
  4. casillias

    casillias Technical specialist Innova Group

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  5. casillias

    casillias Technical specialist Innova Group

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    That... what that error?
     
  6. Sigurdas

    Sigurdas User

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    Sorry, my english is'nt wery good. What I wanted to say, that the error that poped before has poped again after I used that file you showed me :)
     
  7. casillias

    casillias Technical specialist Innova Group

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  8. casillias

    casillias Technical specialist Innova Group

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    Out of date topic.
    Archived
     
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