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Can't log in after 13/06 maintenance

Discussion in 'Archive' started by Karmaniola, Oct 13, 2015.

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  1. Karmaniola

    Karmaniola User

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    I go to the log in page, i enter mail/password, press the green button "sign in", and nothing happens.

    Nothing...

    This problem consists for both my Premium Account and my second account.

    I haven't install or un-install anyhting, and i have update everything from the official page.
     
  2. casillias

    casillias Technical specialist Innova Group

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    Nothing happens is kinda... wide expression)
    1) Button does not react
    2) You get page refreshed and not logged in
    3) Endless loading
    4) Your variant
     
  3. Anneke

    Anneke User

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    1,2,3 all together and iam not trolling, especially 2nd happens a lot last 20 days.
     
  4. casillias

    casillias Technical specialist Innova Group

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    D'you have correct time & date at your PC?
     
  5. Karmaniola

    Karmaniola User

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    Actually, after i press "Sign In" i see the usual spinning grey thing that indicates log in,but right after the green sign-in button appears.

    I don't get any error message and my username/password are filled in, don't have to type them again.

    Now when i visit the site, i guess a general message error, that there is a problem and they work on it.
     
  6. Anneke

    Anneke User

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    Yes, pc time and date re correct, most times i ve to restart application from services,or update the already updated application to be albe to log, that may take 5+ tries.
     
    Last edited: Oct 14, 2015
  7. Gatses

    Gatses Technical specialist Innova Group

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    Good day.

    Now a problem? Yesterday had some problems.
     
  8. Anneke

    Anneke User

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    Hello there, seems better now, i may just have to refresh page to log but thats not a problem ty.
     
  9. casillias

    casillias Technical specialist Innova Group

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    Out of date topic.
    Archived
     
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