1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

lost money 4game

Discussion in 'Feedback' started by mantziabas, Oct 27, 2015.

Thread Status:
Not open for further replies.
  1. mantziabas

    mantziabas User

    Joined:
    27.10.15
    Messages:
    2
    Likes Received:
    0
    dear 4 game
    2 days ago i had 60 eyro in wallet.
    today i have only 1.36 eyro
    i lost all my eyro without log in or buy something
    can you cheak it plz?
     
  2. mantziabas

    mantziabas User

    Joined:
    27.10.15
    Messages:
    2
    Likes Received:
    0
    my mail is XXXX
    and my character name is paragkas

    Mod edit : Don't post publicly your e-mail.
     
    Last edited by a moderator: Oct 28, 2015
  3. Seivlas

    Seivlas User

    Joined:
    27.05.14
    Messages:
    950
    Likes Received:
    200
    Go here : https://eu.4game.com/lineage2/play/

    Then log in (if it's not already done)

    Then, on the top right corner there is your name (or mail address), click on it.

    Choose "event".

    Here is listed your "money history" so you'll know what happened to your money
     
  4. NeoTiger

    NeoTiger Moderator

    Joined:
    08.12.11
    Messages:
    3,018
    Likes Received:
    99
    The feedback section is not used for such issue.

    As Seivlas had written, you can check every transaction via your account.

    If you need a further investigation, open a ticket to support:
    https://support.4game.com/
     
Thread Status:
Not open for further replies.