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on website says 3 mouths and in email says 2 what is true?

Discussion in 'Archive' started by krokodilas1, Nov 29, 2015.

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  1. krokodilas1

    krokodilas1 User

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    ''Greetings, conqueror!

    You have successfully upgraded your Challenger’s pack to Conqueror’s pack that grants additional 2-month subscription and an extended set of exclusive items for all early access characters on your account''

    this what i got in an email and on the website it say's 3 months subscription ??
     
  2. [A]KaEL

    [A]KaEL User

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  3. Rytfield

    Rytfield User

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  4. Ziemann65c

    Ziemann65c User

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    I had the same.
    I have the 25 euro package fetched but not get the confirmation e-mail.
    Some time later, I also "Greetings, conqueror!" Get mail. (this time by a Russian sender)
    In the mail that my Challenger's Pack (1 month) is now in a Conqueror's pack (3 months) upgraded.
    So mean 2 months plus. you still 2 months to the (1 month) Challenger's pack, get added to it. So a total of 3 months.

    I think there was a mistake and some who bought directly the 3 month pack, now get this mail that the 1 month package at a 3 month pack upgraded
     
  5. Rytfield

    Rytfield User

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    I can confirm that when you buy the conqueror's pack directly you get the same email with "You have successfully upgraded your Challenger’s pack to Conqueror’s pack that grants additional 2-month subscription..." (I didn't have the challengers pack before that). I didn't get the email instantly btw, took a day or 2 if I remember correctly. The website will show your purchase instantly tho.
     
  6. [A]KaEL

    [A]KaEL User

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    At least you got an email, I had to just guess everything went ok :)
     
  7. krokodilas1

    krokodilas1 User

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    if u didn't get email most lightly the payment didn't went true
     
  8. Dr. Grunstein

    Dr. Grunstein User

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    I have to admit I am now confused. I never had any pack at Innova so I pre-ordered Conquerer´s pack and I received information that "...You have successfully upgraded your Challenger’s pack to Conqueror’s pack that grants additional 2-month subscription". So I guess Challanger´s pack is 10€ pack for 1 month and because I pre-ordered Conqueror´s pack I have those 2 additional months. So all together 3 months. Right?
     
  9. Rytfield

    Rytfield User

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    Correct
     
  10. casillias

    casillias Technical specialist Innova Group

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    Out of date topic.
    Archived
     
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