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Incorrect confirmation letter reports (2 months instead of 3)

Discussion in 'Archive' started by CM Amarantha, Nov 30, 2015.

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  1. CM Amarantha

    CM Amarantha Innova Group

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    Dear friends,

    We have received several complaints on incorrect confirmation letters received upon pre-ordering, but we need additional info to look into the problem.
    If you received a letter stating that you purchased 2 months instead of 3 months, please contact me via PM providing the following information:
    1. Your e-mail
    2. The date of purchase,

    Or submit a request to Support Service: https://support.4game.com/ providing the same information.

    Thank you for your help!
     
  2. CM Amarantha

    CM Amarantha Innova Group

    Joined:
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    Thanks for help! Issue was fixed.
     
    vanity likes this.
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