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problem with ping (my internet is good)

Discussion in 'Archive' started by Tayfunus, Dec 22, 2015.

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  1. Tayfunus

    Tayfunus User

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    Hello.
    I have a problem with gaming process - very big ping as i understand.

    I check my internet connection and it's ok with it. And speedtest say that its ok.
    But my character make one move with 1-2 min intervals, when i try to do something.
    My location - Israel.

    Can you answer me how to check ping to gaming server or what we can do with this?
    I pay money for game, but can't play. It's not good!
     
  2. casillias

    casillias Technical specialist Innova Group

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    Last edited: Dec 29, 2015
  3. Tayfunus

    Tayfunus User

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    DONE!
    Code:
    check4game version=2.0.5 beta6, uptime=1.23:12:21
    CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
    VIDEO: Intel(R) HD Graphics 530 / 10.18.15.4281 / 20150831
    VIDEO: NVIDIA GeForce GTX 950M / 10.18.13.5435 / 20151014
    DeviceName: DISPLAY1, BPP: 32, P:True, 1536x864
    OS(64) Microsoft Windows NT 6.3.10586.17
    OS Name: Windows 10 Home
    .NET 2.0.50727.8670 / MEMORY: 16222 MBytes
    report Date: 22.12.2015 22:17:16 +02:00 GMT
    files.cinn file info => Size=735170 bytes
    LastModified=Tue, 22 Dec 2015 06:51:04 GMT
    Hash=0C-A1-5A-BF-BB-7E-1E-B8-18-DD-44-EB-E2-C9-EC-D2
    game: lineage2classiceu, env: cleu_live, current folder =>
    D:\Games\LineageII Classic EU
    
    Checking trace to 109.105.156.18 (tracert.exe)
    1 107 ms 110 ms 101 ms 192.168.10.1
    2 57 ms 69 ms 81 ms ASR-MR.01-lo0.bb.012.net.il [212.199.17.110]
    3 305 ms 210 ms 175 ms BRDR-CORE-MR-xe-2-0-0-3021.ip4.012.net.il [212.199.242.162]
    4 * 110 ms 125 ms CORE-1.MRK-gig4-5.bb.012.net.il [212.199.5.113]
    5 184 ms 178 ms 171 ms EDGE-FRA-01-so-2-1-0-2-0.ip4.012.net.il [80.179.166.25]
    6 181 ms 186 ms 194 ms gw-frankfurt.pt.lu [80.81.192.204]
    7 195 ms 186 ms 197 ms 213.135.251.181
    8 179 ms 186 ms 186 ms 78.141.183.50
    9 * 201 ms 216 ms 109.105.152.35
    10 191 ms 191 ms 199 ms 109.105.156.18
    Computing statistics for 2 minutes...
    WinMTR for 109.105.156.18 host, 100 blocks 64 bytes
    num loss sent recv min avrg wrost host
    1 0% 100 100 9 106 262 192.168.10.1
    2 0% 100 100 18 121 277 ASR-MR.01-lo0.bb.012.net.il [212.199.17.110]
    3 0% 100 100 40 126 269 BRDR-CORE-MR-xe-2-0-0-3021.ip4.012.net.il [212.199.242.162]
    4 10% 100 90 84 125 239 CORE-1.MRK-gig4-5.bb.012.net.il [212.199.5.113]
    5 0% 100 100 115 178 297 EDGE-FRA-01-so-2-1-0-2-0.ip4.012.net.il [80.179.166.25]
    6 0% 100 100 108 188 360 gw-frankfurt.pt.lu [80.81.192.204]
    7 0% 100 100 106 188 336 213.135.251.181
    8 0% 100 100 101 189 340 78.141.183.50
    9 62% 100 38 171 205 400 109.105.152.35
    10 0% 100 100 116 189 322 109.105.156.18
    
    Computing statistics for 17 minutes...
    WinMTR for 109.105.156.18 host, 1000 blocks 64 bytes
    num loss sent recv min avrg wrost host
    1 0% 1000 1000 1 26 330 192.168.10.1
    2 0% 1000 999 15 43 344 ASR-MR.01-lo0.bb.012.net.il [212.199.17.110]
    3 0% 1000 999 15 45 340 BRDR-CORE-MR-xe-2-0-0-3021.ip4.012.net.il [212.199.242.162]
    4 4% 1000 957 16 42 339 CORE-1.MRK-gig4-5.bb.012.net.il [212.199.5.113]
    5 0% 1000 998 68 97 395 EDGE-FRA-01-so-2-1-0-2-0.ip4.012.net.il [80.179.166.25]
    6 0% 1000 998 81 108 405 gw-frankfurt.pt.lu [80.81.192.204]
    7 0% 1000 999 82 109 416 213.135.251.181
    8 0% 1000 998 81 109 422 78.141.183.50
    9 68% 1000 314 82 94 292 109.105.152.35
    10 0% 1000 1000 82 109 407 109.105.156.18
     
  4. casillias

    casillias Technical specialist Innova Group

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    Well you can see what's your ping... up to 450 worst...
    It is still playable, though not sure how bad it is for you
     
  5. Tayfunus

    Tayfunus User

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    I will try tomorrow, but 450 ping its very bat for playing process of l2 if we say only about ping.
    If we say about my current situation i can't play: i make 1 click of mouse to run and wait about 1 min for character start move.

    So. I think that was problem with large traffic. to much people connect in short period.
    Now its ok.
     
    Last edited by a moderator: Jan 1, 2016
  6. Shushulicka

    Shushulicka User

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    same here
    Dec 28, 2015
    nvspcap.dll size = 1530240 bytes
    Download the LSP list
    http://www.check4game.com/proc/lsp.txt => OK
    WinSock2 NameSpace_Catalog
    %SystemRoot%\system32\napinsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\system32\NLAapi.dll
    %SystemRoot%\System32\mswsock.dll
    %SystemRoot%\System32\winrnr.dll
    WinSock2 Protocol_Catalog
    %SystemRoot%\system32\WTFastDrv.dll
    %SystemRoot%\system32\mswsock.dll
    Download the list of incompatible processes
    http://www.check4game.com/proc/proc.txt => OK
    Process list
    opera_crashreporter.exe : Opera crash-reporter
    plugin.exe : C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\7\plugin.exe
    opera.exe : Opera Internet Browser
    pptd40nt.exe : PaperPort Print to Desktop for NT,PaperPort
    BrCcUxSys.exe : ControlCenter UX System,Brother ControlCenter
    nvtray.exe : NVIDIA Settings
    CSRHarmonySkypePlugin.exe : HFP Skype Application,Harmony
    NvBackend.exe : NVIDIA Backend
    CsrHCRPServer.exe : Csr HCRP Server,Harmony
    BrCtrlCntr.exe : ControlCenter Main Process,Brother ControlCenter
    Explorer.EXE : Esplora risorse,Sistema operativo Microsoft® Windows®
    TrayApplication.exe : Csr Bluetooth TrayApplication,Harmony
    CsrSyncMLServer.exe : C:\Program Files\CSR\CSR Harmony Wireless Software Stack\CsrSyncMLServer.exe
    CsrAudioguiCtrl.exe : CSR Headset Control,Harmony
    check4game.exe : check4game,check and diagnostic utility for 4game's games
    jusched.exe : Java Update Scheduler,Java Platform SE Auto Updater
    ClassicStartMenu.exe : Classic Start Menu,Classic Shell
    HarmonyUserStartup.exe : Csr Harmony User Startup Application,Harmony
    plugin.exe : C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\plugin.exe
    CtHelper.exe : CtHelper Application
    GWX.exe : GWX,Sistema operativo Microsoft® Windows®
    taskhostex.exe : Processo host per attività di Windows,Sistema operativo Microsoft® Windows®
    ResultsHubDesktopSearch.exe : InstantSearch
    vksts.exe : Csr Bluetooth OSD Settings,Harmony
    TBNotifier.exe : Ask Toolbar Notifier,Ask TBNotifier
    ISUSPM.exe : Acresso Software Manager,Software Manager
    SBEVO.exe : Sound Blaster Control Panel
    pdfPro5Hook.exe : PdfCreateHook Application,Nuance PDF Products
    BrStMonW.exe : Status Monitor Application
    Modules list
    NOTEPAD.EXE.MUI:6.3.9600.16384:Blocco note:Microsoft Corporation
    C:\Windows\System32\notepad.exe
    ntdll.dll.mui:6.3.9600.17031:DLL del livello NT:Microsoft Corporation
    C:\Windows\SYSTEM32\ntdll.dll
    kernel32:6.3.9600.17031:DLL client di Windows NT BASE API:Microsoft Corporation
    C:\Windows\system32\KERNEL32.DLL
    Kernelbase.dll.mui:6.3.9600.17238:DLL client di Windows NT BASE API:Microsoft Corporation
    C:\Windows\system32\KERNELBASE.dll
    advapi32.dll.mui:6.3.9600.16384:API Windows 32 Base avanzato:Microsoft Corporation
    C:\Windows\system32\ADVAPI32.dll
    gdi32:6.3.9600.17925:GDI Client DLL:Microsoft Corporation
    C:\Windows\system32\GDI32.dll
    user32:6.3.9600.16384:Multi-User Windows USER API Client DLL:Microsoft Corporation
    C:\Windows\system32\USER32.dll
    msvcrt.dll:7.0.9600.17415:Windows NT CRT DLL:Microsoft Corporation
    C:\Windows\system32\msvcrt.dll
    comdlg32.dll.mui:6.3.9600.16384:DLL delle finestre di dialogo comuni:Microsoft Corporation
    C:\Windows\system32\COMDLG32.dll
    SHELL32.DLL.MUI:6.3.9600.17031:DLL comune della shell di Windows:Microsoft Corporation
    C:\Windows\system32\SHELL32.dll
    winspool.drv.mui:6.3.9600.16384:Driver dello spooler di Windows:Microsoft Corporation
    C:\Windows\System32\WINSPOOL.DRV
    OLE32.DLL.MUI:6.3.9600.16384:Microsoft OLE per Windows:Microsoft Corporation
    C:\Windows\system32\ole32.dll
    SHLWAPI.DLL.MUI:6.3.9600.16384:Libreria leggera di utilità per la shell:Microsoft Corporation
    C:\Windows\system32\SHLWAPI.dll
    comctl32.DLL.MUI:6.3.9600.16384:Libreria di controlli per le azioni dell'utente:Microsoft Corporation
    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8\COMCTL32.dll
    OLEAUT32.DLL:6.3.9600.17560:Microsoft Corporation
    C:\Windows\system32\OLEAUT32.dll
    sechost.dll.mui:6.3.9600.16384:Host for SCM/SDDL/LSA Lookup APIs:Microsoft Corporation
    C:\Windows\SYSTEM32\sechost.dll
    rpcrt4.dll.mui:6.3.9600.16384:Runtime RPC (Remote Procedure Call):Microsoft Corporation
    C:\Windows\system32\RPCRT4.dll
    COMBASE.DLL.MUI:6.3.9600.16384:Microsoft COM per Windows:Microsoft Corporation
    C:\Windows\SYSTEM32\combase.dll
    SHCORE.dll.mui:6.3.9600.16384:SHCORE:Microsoft Corporation
    C:\Windows\System32\SHCORE.DLL
    imm32:6.3.9600.17415:Multi-User Windows IMM32 API Client DLL:Microsoft Corporation
    C:\Windows\system32\IMM32.DLL
    MSCTF.DLL.MUI:6.3.9600.16384:MSCTF Server DLL:Microsoft Corporation
    C:\Windows\system32\MSCTF.dll
    kernel.appcore.dll:6.3.9600.17415:AppModel API Host:Microsoft Corporation
    C:\Windows\SYSTEM32\kernel.appcore.dll
    cryptbase.dll:6.3.9600.17415:Base cryptographic API DLL:Microsoft Corporation
    C:\Windows\System32\CRYPTBASE.dll
    bcryptprimitives.dll:6.3.9600.17415:Windows Cryptographic Primitives Library:Microsoft Corporation
    C:\Windows\System32\bcryptPrimitives.dll
    UxTheme.dll.mui:6.3.9600.16384:Libreria UxTheme di Microsoft:Microsoft Corporation
    C:\Windows\system32\uxtheme.dll
    dwmapi.dll.mui:6.3.9600.16384:API di Gestione finestre desktop Microsoft:Microsoft Corporation
    C:\Windows\system32\dwmapi.dll

    Services list
    4game-service : 4game-service
    APNMCP : Servizio di aggiornamento Ask
    BrYNSvc : BrYNSvc
    BtSwitcherService : Servizio commutatore Bluetooth
    CltMngSvc : Search Protect Service
    CSRBtAudioService : Servizio audio CSR Bluetooth
    CsrBtOBEXService : CSR OBEX Service
    CsrBtService : Servizio CSR Bluetooth
    DiagTrack : Diagnostics Tracking Service
    GfExperienceService : NVIDIA GeForce Experience Service
    LSM : LSM
    NvNetworkService : NVIDIA Network Service
    NvStreamNetworkSvc : NVIDIA Streamer Network Service
    NvStreamSvc : NVIDIA Streamer Service
    nvsvc : NVIDIA Display Driver Service
    PDFProFiltSrvPP : PDFProFiltSrvPP
    Service Mgr ResultsHub : Service Mgr ResultsHub
    Spooler : Spooler di stampa
    Stereo Service : NVIDIA Stereoscopic 3D Driver Service
    stisvc : Acquisizione di immagini di Windows (WIA)
    TeamViewer : TeamViewer 10
    Update Mgr ResultsHub : Update Mgr ResultsHub
    WdNisSvc : Servizio Controllo rete di Windows Defender
    WinDefend : Servizio Windows Defender
    WMPNetworkSvc : Servizio di condivisione in rete Windows Media Player
    WSearch : Windows Search
     
    Last edited by a moderator: Jan 1, 2016
  7. casillias

    casillias Technical specialist Innova Group

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    Same what?
     
  8. Shushulicka

    Shushulicka User

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    same verry laggy
    and i get disconnect after 1 min
     
  9. casillias

    casillias Technical specialist Innova Group

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    Okay... you posted process and got dc.. guess you should have posted network?
    BUT!
    virus
    virus

    and you did not start app with admin as it said with RED LETTERS within your diagnostics
     
  10. casillias

    casillias Technical specialist Innova Group

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    Out of date topic.
    Archived
     
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