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disconnection problem

Discussion in 'Archive' started by velichko, Dec 23, 2015.

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  1. velichko

    velichko User

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    Hello i got in the game but i got disconected every 2 mins by the frost security system! Why ?
     
  2. casillias

    casillias Technical specialist Innova Group

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  3. Josephd

    Josephd User

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    help

    check4game version=2.0.5 beta7, uptime=00:57:12
    CPU: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
    VIDEO: Intel(R) HD Graphics 3000 / 9.17.10.3347 / 20131031
    DeviceName: DISPLAY1, BPP: 32, P:True, 1366x768
    OS(32) Microsoft Windows NT 6.1.7600.0
    OS Name: Windows 7 Ultimate
    .NET 2.0.50727.4927 / MEMORY: 2765 MBytes
    report Date: 23.12.2015 19:36:43 +03:00 GMT
    files.cinn file info => Size=735170 bytes
    LastModified=Tue, 22 Dec 2015 06:51:04 GMT
    Hash=0C-A1-5A-BF-BB-7E-1E-B8-18-DD-44-EB-E2-C9-EC-D2
    game: lineage2classiceu, env: cleu_live, current folder =>
    C:\Games\LineageII Classic EU

    Checking trace to 109.105.156.2 (tracert.exe)
    1 2 ms 2 ms 2 ms 192.168.0.1
    2 2 ms 2 ms 2 ms 192.168.2.1
    3 5 ms 5 ms 12 ms 172.16.1.254
    4 22 ms 18 ms 14 ms 172.16.100.1
    5 12 ms 20 ms 10 ms 191.240.201.29
    6 22 ms 23 ms 24 ms 186-230-244-85.ded.intelignet.com.br [186.230.244.85]
    7 * * * Esgotado o tempo limite do pedido.
    8 * * * Esgotado o tempo limite do pedido.
    9 * * * Esgotado o tempo limite do pedido.
    10 38 ms 43 ms 41 ms et-2-0-0.riodejaneiro5.rio.seabone.net [213.144.160.105]
    11 143 ms 154 ms 141 ms et-10-3-0.miami15.mia.seabone.net [89.221.41.177]
    12 144 ms 143 ms 140 ms et-9-3-0.miami15.mia.seabone.net [195.22.199.179]
    13 151 ms 149 ms 153 ms te0-7-0-34.ccr21.mia03.atlas.cogentco.com [154.54.11.37]
    14 159 ms 136 ms 138 ms be2054.ccr21.mia01.atlas.cogentco.com [154.54.80.41]
    15 154 ms 158 ms 160 ms be2122.ccr41.atl01.atlas.cogentco.com [154.54.24.193]
    16 211 ms 171 ms 188 ms be2112.ccr41.dca01.atlas.cogentco.com [154.54.7.157]
    17 172 ms 170 ms 169 ms be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31.118]
    18 249 ms 252 ms 247 ms be2746.ccr41.par01.atlas.cogentco.com [154.54.29.118]
    19 263 ms 250 ms 264 ms be2380.rcr21.lux01.atlas.cogentco.com [154.54.78.94]
    20 250 ms 256 ms 248 ms 149.6.66.83
    21 * * * Esgotado o tempo limite do pedido.
    22 255 ms 248 ms 248 ms 109.105.156.2
    Computing statistics for 2 minutes...
    WinMTR for 109.105.156.2 host, 100 blocks 64 bytes
    num loss sent recv min avrg wrost host
    1 0% 100 100 1 5 111 192.168.0.1
    2 0% 100 100 1 3 32 192.168.2.1
    3 0% 100 100 2 7 57 172.16.1.254
    4 0% 100 100 4 12 72 172.16.100.1
    5 0% 100 100 4 11 74 191.240.201.29
    6 0% 100 100 15 26 95 186-230-244-85.ded.intelignet.com.br [186.230.244.85]
    7 0% 0 0 0 0 0 ***
    8 0% 0 0 0 0 0 ***
    9 0% 0 0 0 0 0 ***
    10 0% 100 100 28 39 102 et-2-0-0.riodejaneiro5.rio.seabone.net [213.144.160.105]
    11 2% 100 98 130 143 247 et-10-3-0.miami15.mia.seabone.net [89.221.41.177]
    12 3% 100 97 129 143 241 et-9-3-0.miami15.mia.seabone.net [195.22.199.179]
    13 0% 100 100 132 143 267 te0-7-0-34.ccr21.mia03.atlas.cogentco.com [154.54.11.37]
    14 1% 100 99 131 142 357 be2054.ccr21.mia01.atlas.cogentco.com [154.54.80.41]
    15 3% 100 97 145 158 241 be2122.ccr41.atl01.atlas.cogentco.com [154.54.24.193]
    16 1% 100 99 162 171 248 be2112.ccr41.dca01.atlas.cogentco.com [154.54.7.157]
    17 4% 100 96 164 175 262 be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31.118]
    18 2% 100 98 240 251 366 be2746.ccr41.par01.atlas.cogentco.com [154.54.29.118]
    19 0% 100 100 249 262 381 be2380.rcr21.lux01.atlas.cogentco.com [154.54.78.94]
    20 3% 100 97 242 255 429 149.6.66.83
    21 0% 0 0 0 0 0 ***
    22 3% 100 97 246 256 329 109.105.156.2

    Computing statistics for 17 minutes...
    WinMTR for 109.105.156.2 host, 1000 blocks 64 bytes
    num loss sent recv min avrg wrost host
    1 0% 1000 995 1 6 253 192.168.0.1
    2 0% 1000 995 1 8 520 192.168.2.1
    3 1% 1000 989 2 34 329 172.16.1.254
    4 1% 1000 987 3 33 319 172.16.100.1
    5 1% 1000 990 4 36 466 191.240.201.29
    6 1% 1000 983 15 62 2234 186-230-244-85.ded.intelignet.com.br [186.230.244.85]
    7 0% 0 0 0 0 0 ***
    8 0% 0 0 0 0 0 ***
    9 0% 0 0 0 0 0 ***
    10 2% 1000 979 29 77 2393 et-2-0-0.riodejaneiro5.rio.seabone.net [213.144.160.105]
    11 2% 1000 976 131 175 2248 et-10-3-0.miami15.mia.seabone.net [89.221.41.177]
    12 2% 1000 979 131 180 2392 et-9-3-0.miami15.mia.seabone.net [195.22.199.179]
    13 2% 1000 980 130 176 2247 te0-7-0-34.ccr21.mia03.atlas.cogentco.com [154.54.11.37]
    14 2% 1000 978 131 181 2822 be2054.ccr21.mia01.atlas.cogentco.com [154.54.80.41]
    15 1% 1000 989 144 192 2472 be2122.ccr41.atl01.atlas.cogentco.com [154.54.24.193]
    16 2% 1000 977 160 205 2725 be2112.ccr41.dca01.atlas.cogentco.com [154.54.7.157]
    17 2% 1000 976 164 209 2264 be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31.118]
    18 1% 1000 982 238 284 2750 be2746.ccr41.par01.atlas.cogentco.com [154.54.29.118]
    19 3% 1000 969 250 296 2465 be2380.rcr21.lux01.atlas.cogentco.com [154.54.78.94]
    20 4% 1000 951 242 287 2628 149.6.66.83
    21 0% 0 0 0 0 0 ***
    22 4% 1000 960 245 290 2420 109.105.156.2
     
    Last edited by a moderator: Jan 1, 2016
  4. casillias

    casillias Technical specialist Innova Group

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    Help with what? If you have lags/disconnects - no wonder you got almost 3sec delay on in your network
     
  5. banking

    banking User

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    Error 404: The page cannot be found.

    The requested page '/dw/check4game205b6.exe' was not found on this server.

    I guess it has changed to: http://www.check4game.com/dw/check4game205b7.exe, right?
    Dec 24, 2015
    Since my issue is similar to this, I will post here.

    Windows 10, game updated and file-checked. I get disconnected after ~2 minutes of being in game. (Could it have something to do with the fact that I have L2 NCWest online at the same time? I hope not.)

    Checked "files.cinn", "Uwanted files", "Process diagnostic", "Net diagnostic"; all OK.

    Frost check, however, indicated 11 errors. Here's the log:
    Code:
    check4game version=2.0.5 beta7, uptime=01:19:59
    CPU: Intel(R) Core(TM) i3-4160 CPU @ 3.60GHz
    VIDEO: AMD Radeon R7 200 Series / 15.300.1025.0 / 20151117
    VIDEO: Intel(R) HD Graphics 4400 / 10.18.15.4256 / 20150717
    DeviceName: DISPLAY1, BPP: 32, P:True, 1280x1024
    OS(64) Microsoft Windows NT 6.3.10586.17
    OS Name: Windows 10 Pro
    .NET 2.0.50727.8670 / MEMORY: 8092 MBytes
    report Date: 24.12.2015 0:27:20 +02:00 GMT
    files.cinn file info => Size=735170 bytes
    LastModified=Tue, 22 Dec 2015 06:51:04 GMT
    Hash=0C-A1-5A-BF-BB-7E-1E-B8-18-DD-44-EB-E2-C9-EC-D2
    game: lineage2classiceu, env: cleu_live, current folder =>
    C:\Program Files (x86)\LineageII Classic EU
     
    frostsecurity.net => 109.105.154.6
     
    Check frost modules....
     
    Download the Frost versions file =>
    http://frostsecurity.net/frost/frostupdater/version.txt
    Download Frost check sum file =>
    http://frostsecurity.net/frost/frostupdater/3.0.0.26/files.cinn.zinn
    Download the Frost versions file =>
    http://109.105.156.4/version/cleu_live/32/frostinfo.txt
     
    frostupdater.exe.zinn=> An exception occurred during a WebClient request.
    gameShieldDll.dll=> An exception occurred during a WebClient request.
    frost_32.sys=> An exception occurred during a WebClient request.
    frost_64.sys=> An exception occurred during a WebClient request.
    frostcollector.dll=> An exception occurred during a WebClient request.
    frostUpdater.dll=> An exception occurred during a WebClient request.
    launcher.exe=> An exception occurred during a WebClient request.
    launcher.dll=> An exception occurred during a WebClient request.
    back.bmp=> An exception occurred during a WebClient request.
    frost.ico=> An exception occurred during a WebClient request.
    FrostConfigs.exe=> An exception occurred during a WebClient request.
    
    Would really appreciate a response/fix on this.

    Regards.
     
  6. casillias

    casillias Technical specialist Innova Group

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    It is... Frost and GameGuard are not compatible
     
  7. banking

    banking User

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    Thank you for replying. There are, however, people running both clients, that do not experience any kind of problem!

    I would really appreciate fixing this issue. I am not ready to abandon my children in the sake of "Classic"!
     
  8. Inay86

    Inay86 User

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    Hello, I have the same problem. I can play about 2 minutes and then I receive communicate: You have been disconnected from the server. Here is logs:

    check4game version=2.0.5 beta7, uptime=00:23:05
    CPU: Procesor Intel Pentium III Xeon
    VIDEO: NVIDIA GeForce GT 430 / 6.14.12.5936 / 20100809
    DeviceName: DISPLAY1OS(32) Microsoft Windows NT 5.1.2600 Dodatek Service Pack 3
    OS Name: Microsoft Windows XP
    .NET 2.0.50727.3053 / MEMORY: 3565 MBytes
    report Date: 30.12.2015 0:06:45 +01:00 GMT
    game: , env: unknown, current folder =>
    C:\Documents and Settings\Kornelka\Moje dokumenty\Pobrane


    Download the LSP list
    http://www.check4game.com/proc/lsp.txt => OK

    WinSock2 NameSpace_Catalog
    %SystemRoot%\System32\mswsock.dll
    %SystemRoot%\System32\winrnr.dll
    %SystemRoot%\System32\mswsock.dll

    WinSock2 Protocol_Catalog
    %SystemRoot%\system32\mswsock.dll
    %SystemRoot%\system32\rsvpsp.dll

    Download the list of incompatible processes
    http://www.check4game.com/proc/proc.txt => OK

    Process list
    winlogon.exe : \??\C:\WINDOWS\system32\winlogon.exe
    svchost.exe : Generic Host Process for Win32 Services,Microsoft® Windows® Operating System
    LMS.exe : Local Manageability Service,Intel(R) Active Management Technology Local Manageability Service
    UNS.exe : User Notification Service,Intel(R) Management and Security Application User Notification Service
    Explorer.EXE : Eksplorator Windows,System operacyjny Microsoft® Windows®
    wmiapsrv.exe : Usługa karty wydajności WMI,System operacyjny Microsoft® Windows®
    firefox.exe : Firefox
    RUNDLL32.EXE : Uruchamia plik DLL jako aplikację,System operacyjny Microsoft® Windows®
    nvsvc32.exe : NVIDIA Driver Helper Service, Version 259.36
    csrss.exe : \??\C:\WINDOWS\system32\csrss.exe
    PresentationFontCache.exe : PresentationFontCache.exe,Microsoft® .NET Framework
    RTHDCPL.EXE : Realtek HD Audio Control Panel,Realtek HD Audio Sound Effect Manager
    lsass.exe : LSA Shell (Export Version),Microsoft® Windows® Operating System
    gzserv.exe : Bitdefender Antivirus Free Edition
    wuauclt.exe : Aktualizacje automatyczne,System operacyjny Microsoft® Windows®
    CCleaner.exe : CCleaner
    svchost.exe : Generic Host Process for Win32 Services,Microsoft® Windows® Operating System
    jhi_service.exe : Intel(R) Dynamic Application Loader Host Interface
    services.exe : Usługi i aplikacja Kontroler,System operacyjny Microsoft® Windows®
    4game-service.exe : 4game client service,4game
    jqs.exe : Java Quick Starter Service,Java(TM) Platform SE 7 U60
    alg.exe : Application Layer Gateway Service,Microsoft® Windows® Operating System
    smss.exe : Menedżer sesji Windows NT,System operacyjny Microsoft® Windows®
    ctfmon.exe : CTF Loader,Microsoft® Windows® Operating System
    wmiprvse.exe : WMI,Microsoft® Windows® Operating System
    gziface.exe : Bitdefender Antivirus Free Edition
    jucheck.exe : Java Update Checker,Java Platform SE Auto Updater
    jusched.exe : Java Update Scheduler,Java Platform SE Auto Updater
    Printkey2000.exe : ,PrintKey
    HeciServer.exe : Intel(R) Capability Licensing Service Interface
    check4game205b7(2).exe : check4game,check and diagnostic utility for 4game's games
    spoolsv.exe : Spooler SubSystem App,Microsoft® Windows® Operating System

    Modules list
    NOTEPAD.EXE:5.1.2600.5512:Notatnik:Microsoft Corporation
    C:\WINDOWS\system32\notepad.exe

    ntdll.dll:5.1.2600.5755:Biblioteka NT Layer DLL:Microsoft Corporation
    C:\WINDOWS\system32\ntdll.dll

    kernel32:5.1.2600.5781:Biblioteka DLL klienta Windows NT BASE API:Microsoft Corporation
    C:\WINDOWS\system32\KERNEL32.dll

    AVCUF32.DLL:13:BitDefender Active Virus Control Usermode Filtering Library:BitDefender S.R.L. Bucharest, ROMANIA
    C:\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_331\avcuf32.dll

    comdlg32.dll:6.00.2900.5512:plik DLL wspólnych okien dialogowych:Microsoft Corporation
    C:\WINDOWS\system32\comdlg32.dll

    advapi32.dll:5.1.2600.5755:Advanced Windows 32 Base API:Microsoft Corporation
    C:\WINDOWS\system32\ADVAPI32.dll

    rpcrt4.dll:5.1.2600.5795:Remote Procedure Call Runtime:Microsoft Corporation
    C:\WINDOWS\system32\RPCRT4.dll

    security.dll:5.1.2600.5834:Security Support Provider Interface:Microsoft Corporation
    C:\WINDOWS\system32\Secur32.dll

    comctl32.DLL:6.00.2900.5512:User Experience Controls Library:Microsoft Corporation
    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll

    msvcrt.dll:7.0.2600.5512:Windows NT CRT DLL:Microsoft Corporation
    C:\WINDOWS\system32\msvcrt.dll

    gdi32:5.1.2600.5698:GDI Client DLL:Microsoft Corporation
    C:\WINDOWS\system32\GDI32.dll

    user32:5.1.2600.5512:Biblioteka DLL klienta Windows XP USER API:Microsoft Corporation
    C:\WINDOWS\system32\USER32.dll

    SHLWAPI.DLL:6.00.2900.5512:Biblioteka dodatkowych narzędzi powłoki:Microsoft Corporation
    C:\WINDOWS\system32\SHLWAPI.dll

    SHELL32.DLL:6.00.2900.5622:Wspólna biblioteka DLL Powłoki systemu Windows:Microsoft Corporation
    C:\WINDOWS\system32\SHELL32.dll

    winspool.drv:5.1.2600.5512:Windows Spooler Driver:Microsoft Corporation
    C:\WINDOWS\system32\WINSPOOL.DRV

    Shim Engine DLL (IAT):5.1.2600.5512:Shim Engine DLL:Microsoft Corporation
    C:\WINDOWS\system32\ShimEng.dll

    :5.1.2600.5512:Windows Compatibility DLL:Microsoft Corporation
    C:\WINDOWS\AppPatch\AcGenral.DLL

    WINMM.DLL:5.1.2600.5512:MCI API DLL:Microsoft Corporation
    C:\WINDOWS\system32\WINMM.dll

    OLE32.DLL:5.1.2600.5512:Microsoft OLE for Windows:Microsoft Corporation
    C:\WINDOWS\system32\ole32.dll

    OLEAUT32.DLL:5.1.2600.5512:Microsoft Corporation
    C:\WINDOWS\system32\OLEAUT32.dll

    msfltr32.acm:5.1.2600.5512:Filtr audio ACM Microsoft:Microsoft Corporation
    C:\WINDOWS\system32\MSACM32.dll

    VERSION.DLL:5.1.2600.5512:Version Checking and File Installation Libraries:Microsoft Corporation
    C:\WINDOWS\system32\VERSION.dll

    userenv.dll:5.1.2600.5512:Userenv:Microsoft Corporation
    C:\WINDOWS\system32\USERENV.dll

    UxTheme.dll:6.00.2900.5512:Biblioteka Microsoft UxTheme:Microsoft Corporation
    C:\WINDOWS\system32\UxTheme.dll

    imm32:5.1.2600.5512:Windows XP IMM32 API Client DLL:Microsoft Corporation
    C:\WINDOWS\system32\IMM32.DLL

    MSCTF.DLL:5.1.2600.5512:Biblioteka DLL serwera MSCTF:Microsoft Corporation
    C:\WINDOWS\system32\MSCTF.dll

    MSCTFIME.IME:5.1.2600.5512:Microsoft Text Frame Work Service IME:Microsoft Corporation
    C:\WINDOWS\system32\msctfime.ime


    Services list
    4game-service : 4game-service
    ALG : Usługa bramy warstwy aplikacji
    FontCache3.0.0.0 : Windows Presentation Foundation Font Cache 3.0.0.0
    gzserv : Bitdefender Antivirus Free Edition
    Intel(R) Capability Licensing Service Interface : Intel(R) Capability Licensing Service Interface
    JavaQuickStarterService : Java Quick Starter
    jhi_service : Intel(R) Dynamic Application Loader Host Interface Service
    LMS : Intel(R) Management and Security Application Local Management Service
    nvsvc : NVIDIA Display Driver Service
    RpcSs : Zdalne wywoływanie procedur (RPC)
    Spooler : Bufor wydruku
    UNS : Intel(R) Management and Security Application User Notification Service
    WebClient : WebClient
    WmiApSrv : Karta wydajności WMI
     
    Last edited by a moderator: Jan 1, 2016
  9. casillias

    casillias Technical specialist Innova Group

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    Out of date topic.
    Archived
     
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