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Two accounts problem - 1. running from FF and the 2. from IE

Discussion in 'Archive' started by Dr. Grunstein, Dec 28, 2015.

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  1. Dr. Grunstein

    Dr. Grunstein User

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    Hello,
    I hae a question. I have two accounts. I run one from Firefox and the other from IE (because I dont want to enter login details all the time). So far it was OK, but today I can run game only from FF and IE tells me to download the installer and download the whole game (= instead of button "Play" I have there button "Install". But I dont want to download the game again. I already have it. How can I fix it so I could run the game again from IE?
     
  2. Martyi

    Martyi User

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    Did you try to reinstall the 4game app and restart pc?
    I had this problem once and solved like this.
     
  3. Dr. Grunstein

    Dr. Grunstein User

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    I will try. Thank you.
     
  4. Derzelas

    Derzelas User

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    I got a problem with my second account ,i got one account and i made another one from a new mail adress ,i replenish this new account with 10 euro but i can,t play ,the play button is not yelow I recived this message ,,To start playing
    you need to do the following: buy subscripsion'' but i already have 11 euro on my account so i dont need to buy subscripsion.
    I reinstall the game and 4game applications but nothing happend.I made a ticket 2 days ago but no answer until now.
    Any advice would be appreciated!
     
  5. casillias

    casillias Technical specialist Innova Group

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    you have to buy subscription cause you only replenished your account and now buy sub)
     
  6. Opice

    Opice User

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    You probably just charged the money to your account. But u need to use this credit to subscribe m8
     
  7. Derzelas

    Derzelas User

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    Thanks ,what can i say i,m so clever
     
  8. casillias

    casillias Technical specialist Innova Group

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    You're not the first one who is a bit confused)

    Have a nice time playin!
     
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