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Game freezing when I press on touch of my keyboard

Discussion in 'Archive' started by Vespid, Dec 31, 2015.

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  1. Vespid

    Vespid User

    Joined:
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    Hello,

    Sorry for my english,
    I have a problem .. when I press any touch of my keyboard, my screen is totally blocked.

    For exemple, I press F2 during 5 seconde, my screen's freez during this time. When I don't press any touch, the game turn normally.

    My spec:

    i7 - 2600k
    GTX 770
    8 Gb ram
    Win 7 64x

    I already do the security update for win7, but nothing change.

    And my diagnostic

    Code:
    check4game version=2.0.5 beta7, uptime=00:56:03
    CPU: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
    VIDEO: NVIDIA GeForce GTX 770 / 10.18.13.6143 / 20151216
    DeviceName: DISPLAY1, BPP: 32, P:True, 1920x1080
    DeviceName: DISPLAY2, BPP: 32, P:False, 1360x768
    OS(64) Microsoft Windows NT 6.1.7601 Service Pack 1
    OS Name: Windows 7 Home Premium
    .NET 2.0.50727.5485 / MEMORY: 8102 MBytes
    report Date: 31.12.2015 12:43:58 +01:00 GMT
    files.cinn file info => Size=735170 bytes
    LastModified=Tue, 22 Dec 2015 06:51:04 GMT
    Hash=0C-A1-5A-BF-BB-7E-1E-B8-18-DD-44-EB-E2-C9-EC-D2
    game: lineage2classiceu, env: cleu_live, current folder =>
    D:\Games\L2 classic offi\LineageII Classic EU
     
     
    nvspcap.dll size = 1530240 bytes
    Download the LSP list
    http://www.check4game.com/proc/lsp.txt => OK
     
    WinSock2 NameSpace_Catalog
    %SystemRoot%\system32\NLAapi.dll
    %SystemRoot%\system32\napinsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\System32\mswsock.dll
    %SystemRoot%\System32\winrnr.dll
     
    WinSock2 Protocol_Catalog
    %SystemRoot%\system32\mswsock.dll
     
    Download the list of incompatible processes
    http://www.check4game.com/proc/proc.txt => OK
     
    Process list
    SpotifyWebHelper.exe : SpotifyWebHelper,Spotify
    Synapse Update.exe : Mise à jour des logiciels Synapse,Synapse Update
    dpupdchk.exe : dpupdchk.exe,Microsoft IntelliPoint
    chrome.exe : Google Chrome
    check4game205b7.exe : check4game,check and diagnostic utility for 4game's games
     
    wmiprvse.exe : WMI Provider Host,Microsoft® Windows® Operating System
    NvStreamUserAgent.exe : NVIDIA Streamer User Agent,NVIDIA Streamer
    NvStreamNetworkService.exe : NVIDIA Network Stream Service,NVIDIA Streaming
    rzovlmon.exe : Monitor Razer Overlay Driver Service,RzOvlMon
    lsm.exe : Service du gestionnaire de session locale,Système d’exploitation Microsoft® Windows®
    unsecapp.exe : Sink to receive asynchronous callbacks for WMI client application,Microsoft® Windows® Operating System
    RazerIngameEngine.exe : C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe
    uTorrent.exe : µTorrent
    svchost.exe : Processus hôte pour les services Windows,Système d’exploitation Microsoft® Windows®
    AvastSvc.exe : avast! Service,Avast Antivirus
    lsass.exe : Local Security Authority Process,Microsoft® Windows® Operating System
    svchost.exe : Processus hôte pour les services Windows,Système d’exploitation Microsoft® Windows®
    RzKLService.exe : RzKLService.exe,Razer Cortex
    mbamscheduler.exe : Malwarebytes Anti-Malware
    nvvsvc.exe : NVIDIA Driver Helper Service, Version 361.43
    Spotify.exe : Spotify
    conhost.exe : Hôte de la fenêtre de la console,Système d’exploitation Microsoft® Windows®
    mbamservice.exe : Malwarebytes Anti-Malware
    GfExperienceService.exe : NVIDIA GeForce ExperienceService
    afwServ.exe : avast! firewall service,Avast Antivirus
    NvStreamService.exe : NVIDIA Streamer Service,NVIDIA Streamer
    GWX.exe : GWX,Système d’exploitation Microsoft® Windows®
    winlogon.exe : Application d’ouverture de session Windows,Système d’exploitation Microsoft® Windows®
    main.exe : Razer Cortex
    csrss.exe : Processus d’exécution client-serveur,Système d’exploitation Microsoft® Windows®
    taskhost.exe : Processus hôte pour Tâches Windows,Système d’exploitation Microsoft® Windows®
    Dwm.exe : Gestionnaire de fenêtres du Bureau,Système d’exploitation Microsoft® Windows®
    AvastUI.exe : avast! Antivirus,Avast Antivirus
    smss.exe : Gestionnaire de sessions Windows,Système d’exploitation Microsoft® Windows®
    nvtray.exe : NVIDIA Settings
    services.exe : Applications Services et Contrôleur,Système d’exploitation Microsoft® Windows®
    ipoint.exe : IPoint.exe,Microsoft IntelliPoint
    jhi_service.exe : Intel(R) Dynamic Application Loader Host Interface
    RzStats.Manager.exe : RzStats.Manager
    utorrentie.exe : C:\Users\user\AppData\Roaming\uTorrent\updates\3.4.5_41372\utorrentie.exe
    Skype.exe : Skype ,Skype
    E_WT50RP.EXE : EPSON Status Monitor 3
    mbam.exe : Malwarebytes Anti-Malware
    armsvc.exe : Adobe Acrobat Update Service
    IAStorDataMgrSvc.exe : IAStorDataSvc
    SearchProtocolHost.exe : Microsoft Windows Search Protocol Host,Windows® Search
    wmpnetwk.exe : Service Partage réseau du Lecteur Windows Media,Système d’exploitation Microsoft® Windows®
     
    CCleaner64.exe : CCleaner
    MaConfigAgent.exe : Service de détection matériel,Ma-Config.com
    Explorer.EXE : Explorateur Windows,Système d’exploitation Microsoft® Windows®
    FUFAXRCV.exe : Fax Reception,EPSON PC-FAX SOFTWARE
    NvBackend.exe : NVIDIA Backend
    IAStorIcon.exe : IAStorIcon
    RAVCpl64.exe : Gestionnaire audio HD Realtek
    4game-service.exe : 4game client service,4game
    SkypeC2CPNRSvc.exe : Phone Number Recognition (PNR) module,Skype Click to Call
    GameScannerService.exe : GameScannerService
    EscSvc64.exe : Epson Scanner Service (64bit),EPSON Scanner Driver
    SearchIndexer.exe : Indexeur Microsoft Windows Search,Windows® Search
    jusched.exe : Java Update Scheduler,Java Platform SE Auto Updater
    SDTray.exe : Spybot - Search & Destroy tray access,Spybot - Search & Destroy
    PnkBstrA.exe : C:\Windows\SysWOW64\PnkBstrA.exe
    wininit.exe : Application de démarrage de Windows,Système d’exploitation Microsoft® Windows®
    spoolsv.exe : Application sous-système spouleur,Système d’exploitation Microsoft® Windows®
    RzCefRenderProcess.exe : C:\Users\user\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe
    RzSynapse.exe : Razer Synapse
    SkypeC2CAutoUpdateSvc.exe : Updates Skype Click to Call,Skype Click to Call
    HeciServer.exe : Intel(R) Capability Licensing Service Interface
    SpotifyCrashService.exe : SpotifyCrashService,Spotify
    mounter.exe : C:\Program Files (x86)\Dokan\DokanLibrary\mounter.exe
    DTShellHlp.exe : DAEMON Tools Shell Extensions Helper,DAEMON Tools Pro
    NvNetworkService.exe : NVIDIA Network Service
    SearchFilterHost.exe : Microsoft Windows Search Filter Host,Windows® Search
    [IMG]https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif[/IMG]
     
    RzSurroundVADStreamingService.exe : C:\ProgramData\Razer\Synapse\Devices\Razer Surround\Driver\RzSurroundVADStreamingService.exe
    nvxdsync.exe : NVIDIA User Experience Driver Component
    sidebar.exe : Gadgets du Bureau Windows,Système d’exploitation Microsoft® Windows®
     
    Modules list
    NOTEPAD.EXE.MUI:6.1.7600.16385:Bloc-notes:Microsoft Corporation
    C:\Windows\System32\notepad.exe
     
    ntdll.dll.mui:6.1.7600.16385:DLL Couche NT:Microsoft Corporation
    C:\Windows\SYSTEM32\ntdll.dll
     
    kernel32:6.1.7601.18015:DLL du client API BASE Windows NT:Microsoft Corporation
    C:\Windows\system32\kernel32.dll
     
    Kernelbase:6.1.7601.18015:DLL du client API BASE Windows NT:Microsoft Corporation
    C:\Windows\system32\KERNELBASE.dll
     
    advapi32.dll.mui:6.1.7601.18869:API avancées Windows 32:Microsoft Corporation
    C:\Windows\system32\ADVAPI32.dll
     
    msvcrt.dll:7.0.7601.17744:Windows NT CRT DLL:Microsoft Corporation
    C:\Windows\system32\msvcrt.dll
     
    sechost.dll.mui:6.1.7600.16385:Host for SCM/SDDL/LSA Lookup APIs:Microsoft Corporation
    C:\Windows\SYSTEM32\sechost.dll
     
    rpcrt4.dll.mui:6.1.7600.16385:Runtime d’appel de procédure distante:Microsoft Corporation
    C:\Windows\system32\RPCRT4.dll
     
    gdi32:6.1.7601.18898:GDI Client DLL:Microsoft Corporation
    C:\Windows\system32\GDI32.dll
     
    user32:6.1.7601.17514:DLL client de l’API uilisateur de Windows multi-utilisateurs:Microsoft Corporation
    C:\Windows\system32\USER32.dll
     
    LanguagePack:6.1.7601.18985:Language Pack:Microsoft Corporation
    C:\Windows\system32\LPK.dll
     
    Uniscribe:1.0626.7601.19054:Uniscribe Unicode script processor:Microsoft Corporation
    C:\Windows\system32\USP10.dll
     
    comdlg32.dll.mui:6.1.7600.16385:DLL commune de boîtes de dialogues:Microsoft Corporation
    C:\Windows\system32\COMDLG32.dll
     
    SHLWAPI.DLL.MUI:6.1.7600.16385:Bibliothèque d’utilitaires légers du Shell:Microsoft Corporation
    C:\Windows\system32\SHLWAPI.dll
     
    comctl32.DLL.MUI:6.1.7600.16385:Bibliothèque de contrôles de l’expérience utilisateur:Microsoft Corporation
    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757\COMCTL32.dll
     
    SHELL32.DLL.MUI:6.1.7601.17514:DLL commune du shell Windows:Microsoft Corporation
    C:\Windows\system32\SHELL32.dll
     
    winspool.drv.mui:6.1.7600.16385:Pilote de spouleur Windows:Microsoft Corporation
    C:\Windows\System32\WINSPOOL.DRV
     
    OLE32.DLL.MUI:6.1.7600.16385:Microsoft OLE pour Windows:Microsoft Corporation
    C:\Windows\system32\ole32.dll
     
    OLEAUT32.DLL:6.1.7601.18679:Microsoft Corporation
    C:\Windows\system32\OLEAUT32.dll
     
    VERSION.DLL:6.1.7600.16385:Version Checking and File Installation Libraries:Microsoft Corporation
    C:\Windows\System32\VERSION.dll
     
    imm32:6.1.7600.16385:Multi-User Windows IMM32 API Client DLL:Microsoft Corporation
    C:\Windows\system32\IMM32.DLL
     
    MSCTF.DLL.MUI:6.1.7600.16385:DLL de MSCTF Server:Microsoft Corporation
    C:\Windows\system32\MSCTF.dll
     
    cryptbase.dll:6.1.7601.19045:Base cryptographic API DLL:Microsoft Corporation
    C:\Windows\System32\CRYPTBASE.dll
     
    UxTheme.dll.mui:6.1.7600.16385:Bibliothèque de thèmes Ux Microsoft:Microsoft Corporation
    C:\Windows\system32\uxtheme.dll
     
    dwmapi.dll.mui:6.1.7600.16385:API du Gestionnaire de fenêtres du Bureau Microsoft:Microsoft Corporation
    C:\Windows\System32\dwmapi.dll
     
     
    Services list
    4game-service : 4game-service
    AdobeARMservice : Adobe Acrobat Update Service
    c2cautoupdatesvc : Skype Click to Call Updater
    c2cpnrsvc : Skype Click to Call PNR Service
    DiagTrack : Diagnostics Tracking Service
    DokanMounter : DokanMounter
    EpsonScanSvc : Epson Scanner Service
    EPSON_PM_RPCV4_05 : EPSON V3 Service4(05)
    GfExperienceService : NVIDIA GeForce Experience Service
    IAStorDataMgrSvc : Intel(R) Rapid Storage Technology
    Intel(R) Capability Licensing Service Interface : Intel(R) Capability Licensing Service Interface
    jhi_service : Intel(R) Dynamic Application Loader Host Interface Service
    MaConfigAgent : Ma-Config Agent
    MBAMScheduler : MBAMScheduler
    MBAMService : MBAMService
    NvNetworkService : NVIDIA Network Service
    NvStreamNetworkSvc : NVIDIA Streamer Network Service
    NvStreamSvc : NVIDIA Streamer Service
    nvsvc : NVIDIA Display Driver Service
    PnkBstrA : PnkBstrA
    Razer Game Scanner Service : Razer Game Scanner
    RzKLService : RzKLService
    RzOvlMon : Razer Overlay Subsystem Emergency Service
    RzSurroundVADStreamingService : RzSurroundVADStreamingService
    Spooler : Spouleur d’impression
    stisvc : Acquisition d’image Windows (WIA)
    WSearch : Windows Search
    
     
    Last edited: Dec 31, 2015
  2. Lacie

    Lacie User

    Joined:
    12.01.12
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    I had this issue, disabling antivirus while playing fixes it. Depending which one you have, you might want to add your L2C folder to exclusions/trust list in the antivirus before that.
     
  3. Vespid

    Vespid User

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    Is not that, I've already test this option :/
     
  4. Ulthar

    Ulthar Moderator

    Joined:
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    Try to disable all Razer software, Razer Surround Driver at first.
     
  5. Vespid

    Vespid User

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    That's right ! "Razer Cortex" is on conflict with L2. Thanks a lot, and happy new years !
     
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