if you suffer disconnects everytime this thread maybe can help you. first, this guide is made for general use and maybe cant fix your problem. i'm very sorry. 1. use windows 7. windows xp have problems with 4game app and innova... i dont know why but is true. i can play with xp without disconnects... make sure that your os ( operative system) isnt modified. i recommend use windows 7. 2. antivirus. some antivirus block frost and this can disconnect you. you need to put 4game folder in exclusion of your antivirus. 3. bad connection. check your connection. if u play with wi-fi, some hardware for wi-fi is too slow and can produce lag or even disconnect. i tested it and i get too much disconnects. 4. virus problem. check your pc with good antivirus ( avira antivir is free and good, i use it ) and use malwarebytes antimalware. this software scan your pc and delete the virus that can cause your disconnect. 5. dns problem. some dns have problems and are too slow. in internet exist millions of dns, change it and try again. 6. tcp/ip. exist 1 software that optimize your tcp/ip in your registry. i dont know how works exactly, but i'll recommend it. u can download form here 7. packets lost. if u ping to innova servers and u have los packets, u need to call your isp and ask why u have lost packets. 8. cheats. l o l, delete it. 9. bad installation of your l2. maybe your l2 is wrogn, download it again. 10. proxy. if u play with a proxy, maybe this can produce your disconnects. try play without proxy. 11. proxy, again. u can try to play with proxy, maybe this can help u. 12. bad ppl stole your wi-fi. if u dont use it, u can de active it or change your password. use always wpa2 for passwords.. if any1 stole your connection, he maybe download anything and u cant play. 13. routers and firewalls. try de active it. 14. ... 15. innova's isp problem. i have this idea and i need recollect some information about disconnects, then i'll send it to innova and they can check it. this thread is too similar to this post. https://forum.4game.com/showthread.php?t=3077 if moderators think that my post is useless pls delete it. i dont help any more this community. close this post.