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Support Ticket response times

Discussion in 'Questions and Info' started by ecchifish, Feb 26, 2016.

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  1. ecchifish

    ecchifish User

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    Hello,

    I have logged a support ticket but i have yet to receive a reply.

    May i know the estimated time of reply for support tickets? or if someone can get to my ticket?

    Thanks.
     
  2. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

    Joined:
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    Ticket processing time is up to 10 working days.

    Regards.