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How long does support take and do they work weekends?

Discussion in 'Archive' started by LordAizen, Mar 5, 2016.

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  1. LordAizen

    LordAizen User

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    I am currently having an issue where I can't really enjoy the game to play and I have contacted support about it, 14 hours and still no reply, do they usually take this amount of time and also am I gonna have to wait till Monday for a reply?
     
  2. Norekien

    Norekien User

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    What issue are you having?
    Also ETA is 1 week or used to be, and afaik they don't work at weekends/work less.
     
  3. WineGod

    WineGod User

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    on weekends they work on vodka bottles.
     
    Norekien likes this.
  4. NeoTiger

    NeoTiger Moderator

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    It takes within 10 working days to get an answer.
     
  5. bahamucio

    bahamucio User

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    The last ticket I wrote was 2-3 days ago and it got a reply few hours after. Solving ppls problems is tough job, so support needs rest too probably.
     
    masmerio likes this.
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