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SysErr 1000

Discussion in 'Архив' started by HailR, May 9, 2016.

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  1. HailR

    HailR User

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    До профилактики 2 мая подобной проблемы не было.
    [​IMG]
    "Проверка по files.cinn" - ок
    "Поиск мусора" -1 файл найден, удален
    "Докачка клиента" - файлы на диске
    Frost/4game-service - ok

    "Диагностика сети"
    Code:
    Проверяем https://ru.4game.com/b/b404/i/4game.png => OK
    Проверяем 109.105.142.195:12100 (Логин сервер) => OK
    Проверяем 109.105.142.195:10900 (Лобби) => OK
    Проверяем http://trace.inn.ru
     
    Дата и время: 9/05/2016 3:55
    Местоположение: Russian Federation, Moscow City, Moscow
     
    traceroute 79.139.164.114
     
    HOST: speedtest-1-ti                            Loss%   Snt   Last   Avg  Best  Wrst StDev
      1. 109.105.131.251                            0.0%    10   62.4   7.0   0.3  62.4  19.5
      2. 109.105.128.158                            0.0%    10   10.3   1.5   0.5  10.3   3.1
      3. 37.29.17.202                               0.0%    10    1.0   1.3   1.0   3.0   0.6
      4. 83.169.204.37                              0.0%    10    1.6  15.0   1.5 134.9  42.1
      5. 83.169.204.34                              0.0%    10   10.3   8.5   1.1  22.7   7.7
      6. m9-cr05-ae11.0.msk.stream-internet.net     0.0%    10    1.2   1.2   1.2   1.3   0.0
      7. a197-cr04-be21.77.msk.stream-internet.net  0.0%    10    2.4   3.1   2.4   3.8   0.5
      8. mpts-a197-51.msk.stream-internet.net       0.0%    10    4.0   4.0   2.5   5.6   1.0
      9. ???                                       100.0    10    0.0   0.0   0.0   0.0   0.0
    10. ppp79-139-164-114.pppoe.spdop.ru           0.0%    10    4.3   5.3   3.8  11.1   2.1
     
     
    Проверка маршрута до 109.105.142.195 (tracert.exe)
    1    <1 ms    <1 ms    <1 ms  192.168.1.254
    2     2 ms     2 ms     7 ms  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
    3     4 ms     3 ms     3 ms  10.254.246.57
    4     4 ms     3 ms     8 ms  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
    5     4 ms     3 ms     3 ms  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
    6     8 ms     4 ms     4 ms  m9-cr05-ae21.77.msk.stream-internet.net [212.188.54.114]
    7     4 ms     3 ms     4 ms  rostelecom-m9.msk.stream-internet.net [212.188.22.70]
    8     4 ms     3 ms     4 ms  213.59.212.115
    9     4 ms     4 ms     4 ms  188.254.54.226
    10     5 ms     4 ms     6 ms  109.105.142.137
    11     5 ms     5 ms     5 ms  109.105.142.137
    12     5 ms     4 ms     4 ms  109.105.142.195
     
    Следующая проверка будет выполняться примерно 220 секунд...
     
    Проверка маршрута до 109.105.135.51 (pathping.exe)
    0  Hail-PC [192.168.1.64]
    1  192.168.1.254
    2  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
    3  10.254.246.57
    4  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
    5  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
    6  m9-cr05-ae21.77.msk.stream-internet.net [212.188.54.114]
    7  rostelecom-m9.msk.stream-internet.net [212.188.22.70]
    8  213.59.212.115
    9  188.254.54.226
    10  reth0-555-fw-2-ti.msk.inn.ru [109.105.128.147]
    11  109.105.135.51
    0                                           Hail-PC [192.168.1.64]
    1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.254
    2    2ms     0/ 100 =  0%     0/ 100 =  0%  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
    3  ---     100/ 100 =100%   100/ 100 =100%  10.254.246.57
    4    5ms     0/ 100 =  0%     0/ 100 =  0%  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
    5    5ms     0/ 100 =  0%     0/ 100 =  0%  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
    6    4ms     0/ 100 =  0%     0/ 100 =  0%  m9-cr05-ae21.77.msk.stream-internet.net [212.188.54.114]
    7    4ms     0/ 100 =  0%     0/ 100 =  0%  rostelecom-m9.msk.stream-internet.net [212.188.22.70]
    8    4ms     0/ 100 =  0%     0/ 100 =  0%  213.59.212.115
    9    7ms     0/ 100 =  0%     0/ 100 =  0%  188.254.54.226
    10    5ms     0/ 100 =  0%     0/ 100 =  0%  reth0-555-fw-2-ti.msk.inn.ru [109.105.128.147]
    11    5ms     0/ 100 =  0%     0/ 100 =  0%  109.105.135.51
     
    Проверка маршрута до 109.105.135.51 (tracert.exe)
    1    <1 ms    <1 ms    <1 ms  192.168.1.254
    2     1 ms     2 ms     4 ms  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
    3     5 ms     7 ms     3 ms  10.254.246.57
    4     5 ms     3 ms     3 ms  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
    5     7 ms     3 ms     7 ms  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
    6     5 ms     6 ms     4 ms  m9-cr05-ae21.77.msk.stream-internet.net [212.188.54.114]
    7     3 ms     3 ms     3 ms  rostelecom-m9.msk.stream-internet.net [212.188.22.70]
    8     4 ms     4 ms     4 ms  213.59.212.115
    9     4 ms     4 ms     5 ms  188.254.54.226
    10     4 ms     6 ms     5 ms  reth0-555-fw-2-ti.msk.inn.ru [109.105.128.147]
    11     5 ms     6 ms     5 ms  109.105.135.51
     
    Проверка маршрута до frostsecurity.net (tracert.exe)
    1    <1 ms    <1 ms    <1 ms  192.168.1.254
    2     3 ms     2 ms     2 ms  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
    3     6 ms     8 ms     3 ms  10.254.246.57
    4     8 ms     3 ms     3 ms  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
    5     6 ms     3 ms     4 ms  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
    6    36 ms    50 ms    37 ms  anc-cr03-ae1.77.ff.stream-internet.net [195.34.59.50]
    7    43 ms    36 ms    37 ms  anc-cr01-be2.149.ff.stream-internet.net [212.188.1.206]
    8    63 ms    44 ms    46 ms  gw-br02.frankfurt.telindus.lu [80.81.194.209]
    9    41 ms    43 ms    41 ms  lxb-btbg-bb1-link.telindustelecom.lu [31.204.89.1]
    10    56 ms    54 ms    49 ms  static-31-204-88-150.telindustelecom.lu [31.204.88.150]
    11    50 ms    49 ms    47 ms  109.105.154.6
     
    Проверка маршрута до cdn.inn.ru (tracert.exe)
    1    <1 ms    <1 ms    <1 ms  192.168.1.254
    2     3 ms     2 ms     2 ms  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
    3     8 ms     5 ms     3 ms  10.254.246.57
    4     7 ms     4 ms     3 ms  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
    5     7 ms     3 ms     3 ms  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
    6    36 ms    35 ms    37 ms  anc-cr03-ae1.77.ff.stream-internet.net [195.34.59.50]
    7    38 ms    36 ms    36 ms  anc-cr01-be2.149.ff.stream-internet.net [212.188.1.206]
    8    49 ms    46 ms    41 ms  gw-br02.frankfurt.telindus.lu [80.81.194.209]
    9    41 ms    41 ms    41 ms  lxb-btbg-bb1-link.telindustelecom.lu [31.204.89.1]
    10    47 ms    48 ms    49 ms  static-31-204-88-150.telindustelecom.lu [31.204.88.150]
    11    48 ms    50 ms    48 ms  109.105.154.3
     
    Проверяем 109.105.135.51:10100 (game1) => OK
    Проверяем 109.105.135.52:10100 (game2) => OK
    Проверяем 109.105.135.53:11900 (arena1) => OK
    Проверяем 109.105.135.54:11900 (arena2) => OK
    

    "Проверка процессов"
    Code:
    Список процессов
    steamwebhelper.exe : Steam Client WebHelper
    bdwtxag.exe : Bitdefender Wallet Agent,Bitdefender 2016
    dwm.exe : Desktop Window Manager,Microsoft® Windows® Operating System
    LogiRegistryService.exe : Logitech Surround Sound Service,Logitech Gaming Framework
    SkypeHost.exe : Microsoft Skype,Microsoft® Skype
    vsserv.exe : Bitdefender Security Service,Bitdefender 2016
    processlasso.exe : Process Lasso User Interface,Process Lasso
    GameScannerService.exe : GameScannerService
    4game-launcher.exe : 4game application launcher
    msiexec.exe : Windows® installer,Windows Installer - Unicode
    SearchFilterHost.exe : Microsoft Windows Search Filter Host,Windows® Search
    svchost.exe : Host Process for Windows Services,Microsoft® Windows® Operating System
    GfExperienceService.exe : NVIDIA GeForce ExperienceService
    ts3client_win64.exe : TeamSpeak 3 Client
    nvvsvc.exe : NVIDIA Driver Helper Service, Version 365.10
    updatesrv.exe : Bitdefender Update Service,Bitdefender 2016
    microsoftedgecp.exe : Microsoft Edge Content Process,Microsoft Edge
    lsass.exe : Local Security Authority Process,Microsoft® Windows® Operating System
    NvNetworkService.exe : NVIDIA Network Service
    SystemSettings.exe : Settings,Microsoft® Windows® Operating System
    Steam.exe : Steam Client Bootstrapper
    spoolsv.exe : Spooler SubSystem App,Microsoft® Windows® Operating System
    4game-tray.exe : 4game tray,4game
    nvxdsync.exe : NVIDIA User Experience Driver Component
    ShellExperienceHost.exe : Windows Shell Experience Host,Microsoft® Windows® Operating System
    4game-service.exe : 4game client service,4game
    NvStreamService.exe : NVIDIA Streamer Service,NVIDIA Streamer
    wmiprvse.exe : WMI Provider Host,Microsoft® Windows® Operating System
    DataExchangeHost.exe : Data Exchange Host,Microsoft® Windows® Operating System
    taskhostw.exe : Host Process for Windows Tasks,Microsoft® Windows® Operating System
    bdagent.exe : Bitdefender Agent,Bitdefender 2016
    taskmgr.exe : Task Manager,Microsoft® Windows® Operating System
    NvStreamUserAgent.exe : NVIDIA Streamer User Agent,NVIDIA Streamer
    RazerIngameEngine.exe : C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe
    Explorer.EXE : Windows Explorer,Microsoft® Windows® Operating System
    sihost.exe : Shell Infrastructure Host,Microsoft® Windows® Operating System
    fontdrvhost.exe : Usermode Font Driver Host,Microsoft® Windows® Operating System
    RzSynapse.exe : Razer Synapse
    svchost.exe : Host Process for Windows Services,Microsoft® Windows® Operating System
    SettingSyncHost.exe : Host Process for Setting Synchronization,Microsoft® Windows® Operating System
    MicrosoftEdge.exe : Microsoft Edge
    spd.exe : cFosSpeed Service
    cFosSpeed.exe : cFosSpeed Window
    nvtray.exe : NVIDIA Settings
    check4game.exe : check4game,check and diagnostic utility for 4game's games
    FlashUtil_ActiveX.exe : Adobe® Flash® Player Utility
    ProductAgentService.exe : Bitdefender Agent,Bitdefender ConnectAgent
    SteamService.exe : Steam Client Service
    SearchIndexer.exe : Microsoft Windows Search Indexer,Windows® Search
    SystemSettingsBroker.exe : System Settings Broker,Microsoft® Windows® Operating System
    Calculator.exe : C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1601.49020.0_x64__8wekyb3d8bbwe\Calculator.exe
    DiscSoftBusService.exe : Disc Soft Bus Service,DAEMON Tools Lite
    ApplicationFrameHost.exe : Application Frame Host,Microsoft® Windows® Operating System
    gamenet.ui.exe : GameNet Application,QGNA
    NvBackend.exe : NVIDIA Backend
    RuntimeBroker.exe : Runtime Broker,Microsoft® Windows® Operating System
    Skype.exe : Skype ,Skype
    HsMgr.exe : HsMgr Application,HsMgr
    winlogon.exe : Windows Logon Application,Microsoft® Windows® Operating System
    Video.UI.exe : Video Application,Entertainment Platform
    browser_broker.exe : Browser_Broker,Microsoft® Windows® Operating System
    conhost.exe : Console Window Host,Microsoft® Windows® Operating System
    LCore.exe : Logitech Gaming Framework
    processgovernor.exe : Process Lasso process management engine,Process Lasso
    ASUSAUDIOCENTER.EXE : AsusAudioCenter ,AsusAudioCenter Application
    vssvc.exe : Microsoft® Volume Shadow Copy Service,Microsoft® Windows® Operating System
    SearchProtocolHost.exe : Microsoft Windows Search Protocol Host,Windows® Search
    HsMgr64.exe : HsMgr Application,HsMgr
    SearchUI.exe : Search and Cortana application,Microsoft® Windows® Operating System
    NvStreamNetworkService.exe : NVIDIA Network Stream Service,NVIDIA Streaming
    RzCefRenderProcess.exe : C:\Users\pavlu\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe
     
    Список модулей
    NOTEPAD.EXE.MUI:10.0.10586.0:Notepad:Microsoft Corporation
    C:\Windows\System32\notepad.exe
     
    ntdll.dll.mui:10.0.10586.0:NT Layer DLL:Microsoft Corporation
    C:\Windows\SYSTEM32\ntdll.dll
     
    kernel32:10.0.10586.0:Windows NT BASE API Client DLL:Microsoft Corporation
    C:\Windows\system32\KERNEL32.DLL
     
    Kernelbase.dll.mui:10.0.10586.0:Windows NT BASE API Client DLL:Microsoft Corporation
    C:\Windows\system32\KERNELBASE.dll
     
    AVCUF32.DLL:13:BitDefender Active Virus Control Usermode Filtering Library:BitDefender S.R.L. Bucharest, ROMANIA
    C:\Program Files\Bitdefender\Bitdefender 2016\Active Virus Control\Avc3_00358_006\avcuf64.dll
     
    Apphelp:10.0.10586.0:Application Compatibility Client Library:Microsoft Corporation
    C:\Windows\system32\apphelp.dll
     
    advapi32.dll.mui:10.0.10586.0:Advanced Windows 32 Base API:Microsoft Corporation
    C:\Windows\system32\ADVAPI32.dll
     
    msvcrt.dll:7.0.10586.0:Windows NT CRT DLL:Microsoft Corporation
    C:\Windows\system32\msvcrt.dll
     
    sechost.dll.mui:10.0.10586.0:Host for SCM/SDDL/LSA Lookup APIs:Microsoft Corporation
    C:\Windows\system32\sechost.dll
     
    rpcrt4.dll.mui:10.0.10586.0:Remote Procedure Call Runtime:Microsoft Corporation
    C:\Windows\system32\RPCRT4.dll
     
    gdi32:10.0.10586.63:GDI Client DLL:Microsoft Corporation
    C:\Windows\system32\GDI32.dll
     
    user32:10.0.10586.0:Multi-User Windows USER API Client DLL:Microsoft Corporation
    C:\Windows\system32\USER32.dll
     
    COMBASE.DLL.MUI:10.0.10586.0:Microsoft COM for Windows:Microsoft Corporation
    C:\Windows\system32\combase.dll
     
    bcryptprimitives.dll:10.0.10586.0:Windows Cryptographic Primitives Library:Microsoft Corporation
    C:\Windows\system32\bcryptPrimitives.dll
     
    OLEAUT32.DLL:10.0.10586.0:Microsoft Corporation
    C:\Windows\system32\OLEAUT32.dll
     
    comdlg32.dll.mui:10.0.10586.0:Common Dialogs DLL:Microsoft Corporation
    C:\Windows\system32\COMDLG32.dll
     
    SHCORE.dll.mui:10.0.10586.0:SHCORE:Microsoft Corporation
    C:\Windows\system32\shcore.dll
     
    SHLWAPI.DLL.MUI:10.0.10586.0:Shell Light-weight Utility Library:Microsoft Corporation
    C:\Windows\system32\SHLWAPI.dll
     
    SHELL32.DLL.MUI:10.0.10586.103:Windows Shell Common Dll:Microsoft Corporation
    C:\Windows\system32\SHELL32.dll
     
    CFGMGR32.DLL:10.0.10586.0:Configuration Manager DLL:Microsoft Corporation
    C:\Windows\system32\cfgmgr32.dll
     
    Windows.Storage.dll.MUI:10.0.10586.0:Microsoft WinRT Storage API:Microsoft Corporation
    C:\Windows\system32\windows.storage.dll
     
    kernel.appcore.dll:10.0.10586.0:AppModel API Host:Microsoft Corporation
    C:\Windows\system32\kernel.appcore.dll
     
    POWRPROF.DLL.MUI:10.0.10586.0:Power Profile Helper DLL:Microsoft Corporation
    C:\Windows\system32\powrprof.dll
     
    PROFAPI.DLL:10.0.10586.0:User Profile Basic API:Microsoft Corporation
    C:\Windows\system32\profapi.dll
     
    FirewallAPI.DLL.MUI:10.0.10586.0:Windows Firewall API:Microsoft Corporation
    C:\Windows\system32\FirewallAPI.dll
     
    NetApi32.DLL:10.0.10586.212:Net Win32 API DLL:Microsoft Corporation
    C:\Windows\system32\NETAPI32.dll
     
    comctl32.DLL.MUI:10.0.10586.0:User Experience Controls Library:Microsoft Corporation
    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_8c15ae12515e1c22\COMCTL32.dll
     
    FECLIENT.DLL:10.0.10586.0:Windows NT File Encryption Client Interfaces:Microsoft Corporation
    C:\Windows\System32\FeClient.dll
     
    propsys.dll.mui:7.00.10586.0:Microsoft Property System:Microsoft Corporation
    C:\Windows\System32\PROPSYS.dll
     
    winspool.drv.mui:10.0.10586.0:Windows Spooler Driver:Microsoft Corporation
    C:\Windows\System32\WINSPOOL.DRV
     
    UrlMon.dll.mui:11.00.10586.0:OLE32 Extensions for Win32:Microsoft Corporation
    C:\Windows\System32\urlmon.dll
     
    bcrypt.dll.mui:10.0.10586.0:Windows Cryptographic Primitives Library:Microsoft Corporation
    C:\Windows\System32\bcrypt.dll
     
    IeRtUtil.dll.mui:11.00.10586.0:Run time utility for Internet Explorer:Microsoft Corporation
    C:\Windows\System32\iertutil.dll
     
    davhlpr.DLL:10.0.10586.0:DAV Helper DLL:Microsoft Corporation
    C:\Windows\System32\DAVHLPR.DLL
     
    imm32:10.0.10586.0:Multi-User Windows IMM32 API Client DLL:Microsoft Corporation
    C:\Windows\system32\IMM32.DLL
     
    fwbase.dll:10.0.10586.162:Firewall Base DLL:Microsoft Corporation
    C:\Windows\System32\fwbase.dll
     
    UxTheme.dll.mui:10.0.10586.0:Microsoft UxTheme Library:Microsoft Corporation
    C:\Windows\system32\uxtheme.dll
     
    MSCTF.DLL.MUI:10.0.10586.0:MSCTF Server DLL:Microsoft Corporation
    C:\Windows\system32\MSCTF.dll
     
    dwmapi.dll.mui:10.0.10586.0:Microsoft Desktop Window Manager API:Microsoft Corporation
    C:\Windows\system32\dwmapi.dll
     
    CLBCATQ.DLL:10.0.10586.0:COM+ Configuration Catalog:Microsoft Corporation
    C:\Windows\system32\clbcatq.dll
     
    efswrt.dll.mui:10.0.10586.0:Storage Protection Windows Runtime DLL:Microsoft Corporation
    C:\Windows\System32\efswrt.dll
     
    WinTypes.dll.mui:10.0.10586.0:Windows Base Types DLL:Microsoft Corporation
    C:\Windows\SYSTEM32\wintypes.dll
     
     
    Список сервисов
    4game-service : 4game-service
    DiagTrack : Connected User Experiences and Telemetry
    Disc Soft Lite Bus Service : Disc Soft Lite Bus Service
    GfExperienceService : NVIDIA GeForce Experience Service
    LogiRegistryService : Logitech Gaming Registry Service
    msiserver : Windows Installer
    NvNetworkService : NVIDIA Network Service
    NvStreamNetworkSvc : NVIDIA Streamer Network Service
    NvStreamSvc : NVIDIA Streamer Service
    nvsvc : NVIDIA Display Driver Service
    ProductAgentService : ProductAgentService
    Razer Game Scanner Service : Razer Game Scanner
    SDRSVC : Windows Backup
    Spooler : Print Spooler
    Steam Client Service : Steam Client Service
    swprv : Microsoft Software Shadow Copy Provider
    UPDATESRV : Bitdefender Desktop Update Service
    VSSERV : Bitdefender Virus Shield
    WSearch : Windows Search
    cFosSpeedS : cFosSpeed System Service
    
     
    Last edited: May 9, 2016
  2. Gatses

    Gatses Technical specialist Innova Group

    Joined:
    05.02.10
    Messages:
    14,149
    Likes Received:
    6,134
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