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Скрыть объявление
В момент загрузки/запуска игры может возникнуть ряд проблем в том числе и появление ошибок.
По ССЫЛКЕ мы опишем самые распространённые из них.
Скрыть объявление
У игроков из Европы и стран СНГ, играющих на российских серверах, бывают трудности с оплатой.
Выход из этой ситуации найден!
Подробная информация по ССЫЛКЕ.

SysErr 1000

Тема в разделе "Архив", создана пользователем HailR, 9 май 2016.

Статус темы:
Закрыта.
  1. HailR

    HailR User

    Регистрация:
    01.04.16
    Сообщения:
    1
    Симпатии:
    0
    До профилактики 2 мая подобной проблемы не было.
    [​IMG]
    "Проверка по files.cinn" - ок
    "Поиск мусора" -1 файл найден, удален
    "Докачка клиента" - файлы на диске
    Frost/4game-service - ok

    "Диагностика сети"
    Код:
    Проверяем https://ru.4game.com/b/b404/i/4game.png => OK
Проверяем 109.105.142.195:12100 (Логин сервер) => OK
Проверяем 109.105.142.195:10900 (Лобби) => OK
Проверяем http://trace.inn.ru
 
Дата и время: 9/05/2016 3:55
Местоположение: Russian Federation, Moscow City, Moscow
 
traceroute 79.139.164.114
 
HOST: speedtest-1-ti                            Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. 109.105.131.251                            0.0%    10   62.4   7.0   0.3  62.4  19.5
  2. 109.105.128.158                            0.0%    10   10.3   1.5   0.5  10.3   3.1
  3. 37.29.17.202                               0.0%    10    1.0   1.3   1.0   3.0   0.6
  4. 83.169.204.37                              0.0%    10    1.6  15.0   1.5 134.9  42.1
  5. 83.169.204.34                              0.0%    10   10.3   8.5   1.1  22.7   7.7
  6. m9-cr05-ae11.0.msk.stream-internet.net     0.0%    10    1.2   1.2   1.2   1.3   0.0
  7. a197-cr04-be21.77.msk.stream-internet.net  0.0%    10    2.4   3.1   2.4   3.8   0.5
  8. mpts-a197-51.msk.stream-internet.net       0.0%    10    4.0   4.0   2.5   5.6   1.0
  9. ???                                       100.0    10    0.0   0.0   0.0   0.0   0.0
10. ppp79-139-164-114.pppoe.spdop.ru           0.0%    10    4.3   5.3   3.8  11.1   2.1
 
 
Проверка маршрута до 109.105.142.195 (tracert.exe)
1    <1 ms    <1 ms    <1 ms  192.168.1.254
2     2 ms     2 ms     7 ms  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
3     4 ms     3 ms     3 ms  10.254.246.57
4     4 ms     3 ms     8 ms  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
5     4 ms     3 ms     3 ms  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
6     8 ms     4 ms     4 ms  m9-cr05-ae21.77.msk.stream-internet.net [212.188.54.114]
7     4 ms     3 ms     4 ms  rostelecom-m9.msk.stream-internet.net [212.188.22.70]
8     4 ms     3 ms     4 ms  213.59.212.115
9     4 ms     4 ms     4 ms  188.254.54.226
10     5 ms     4 ms     6 ms  109.105.142.137
11     5 ms     5 ms     5 ms  109.105.142.137
12     5 ms     4 ms     4 ms  109.105.142.195
 
Следующая проверка будет выполняться примерно 220 секунд...
 
Проверка маршрута до 109.105.135.51 (pathping.exe)
0  Hail-PC [192.168.1.64]
1  192.168.1.254
2  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
3  10.254.246.57
4  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
5  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
6  m9-cr05-ae21.77.msk.stream-internet.net [212.188.54.114]
7  rostelecom-m9.msk.stream-internet.net [212.188.22.70]
8  213.59.212.115
9  188.254.54.226
10  reth0-555-fw-2-ti.msk.inn.ru [109.105.128.147]
11  109.105.135.51
0                                           Hail-PC [192.168.1.64]
1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.254
2    2ms     0/ 100 =  0%     0/ 100 =  0%  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
3  ---     100/ 100 =100%   100/ 100 =100%  10.254.246.57
4    5ms     0/ 100 =  0%     0/ 100 =  0%  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
5    5ms     0/ 100 =  0%     0/ 100 =  0%  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
6    4ms     0/ 100 =  0%     0/ 100 =  0%  m9-cr05-ae21.77.msk.stream-internet.net [212.188.54.114]
7    4ms     0/ 100 =  0%     0/ 100 =  0%  rostelecom-m9.msk.stream-internet.net [212.188.22.70]
8    4ms     0/ 100 =  0%     0/ 100 =  0%  213.59.212.115
9    7ms     0/ 100 =  0%     0/ 100 =  0%  188.254.54.226
10    5ms     0/ 100 =  0%     0/ 100 =  0%  reth0-555-fw-2-ti.msk.inn.ru [109.105.128.147]
11    5ms     0/ 100 =  0%     0/ 100 =  0%  109.105.135.51
 
Проверка маршрута до 109.105.135.51 (tracert.exe)
1    <1 ms    <1 ms    <1 ms  192.168.1.254
2     1 ms     2 ms     4 ms  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
3     5 ms     7 ms     3 ms  10.254.246.57
4     5 ms     3 ms     3 ms  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
5     7 ms     3 ms     7 ms  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
6     5 ms     6 ms     4 ms  m9-cr05-ae21.77.msk.stream-internet.net [212.188.54.114]
7     3 ms     3 ms     3 ms  rostelecom-m9.msk.stream-internet.net [212.188.22.70]
8     4 ms     4 ms     4 ms  213.59.212.115
9     4 ms     4 ms     5 ms  188.254.54.226
10     4 ms     6 ms     5 ms  reth0-555-fw-2-ti.msk.inn.ru [109.105.128.147]
11     5 ms     6 ms     5 ms  109.105.135.51
 
Проверка маршрута до frostsecurity.net (tracert.exe)
1    <1 ms    <1 ms    <1 ms  192.168.1.254
2     3 ms     2 ms     2 ms  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
3     6 ms     8 ms     3 ms  10.254.246.57
4     8 ms     3 ms     3 ms  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
5     6 ms     3 ms     4 ms  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
6    36 ms    50 ms    37 ms  anc-cr03-ae1.77.ff.stream-internet.net [195.34.59.50]
7    43 ms    36 ms    37 ms  anc-cr01-be2.149.ff.stream-internet.net [212.188.1.206]
8    63 ms    44 ms    46 ms  gw-br02.frankfurt.telindus.lu [80.81.194.209]
9    41 ms    43 ms    41 ms  lxb-btbg-bb1-link.telindustelecom.lu [31.204.89.1]
10    56 ms    54 ms    49 ms  static-31-204-88-150.telindustelecom.lu [31.204.88.150]
11    50 ms    49 ms    47 ms  109.105.154.6
 
Проверка маршрута до cdn.inn.ru (tracert.exe)
1    <1 ms    <1 ms    <1 ms  192.168.1.254
2     3 ms     2 ms     2 ms  ppp91-77-224-1.pppoe.mtu-net.ru [91.77.224.1]
3     8 ms     5 ms     3 ms  10.254.246.57
4     7 ms     4 ms     3 ms  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
5     7 ms     3 ms     3 ms  a197-cr04-be5.77.msk.stream-internet.net [195.34.59.106]
6    36 ms    35 ms    37 ms  anc-cr03-ae1.77.ff.stream-internet.net [195.34.59.50]
7    38 ms    36 ms    36 ms  anc-cr01-be2.149.ff.stream-internet.net [212.188.1.206]
8    49 ms    46 ms    41 ms  gw-br02.frankfurt.telindus.lu [80.81.194.209]
9    41 ms    41 ms    41 ms  lxb-btbg-bb1-link.telindustelecom.lu [31.204.89.1]
10    47 ms    48 ms    49 ms  static-31-204-88-150.telindustelecom.lu [31.204.88.150]
11    48 ms    50 ms    48 ms  109.105.154.3
 
Проверяем 109.105.135.51:10100 (game1) => OK
Проверяем 109.105.135.52:10100 (game2) => OK
Проверяем 109.105.135.53:11900 (arena1) => OK
Проверяем 109.105.135.54:11900 (arena2) => OK

    "Проверка процессов"
    Код:
    Список процессов
steamwebhelper.exe : Steam Client WebHelper
bdwtxag.exe : Bitdefender Wallet Agent,Bitdefender 2016
dwm.exe : Desktop Window Manager,Microsoft® Windows® Operating System
LogiRegistryService.exe : Logitech Surround Sound Service,Logitech Gaming Framework
SkypeHost.exe : Microsoft Skype,Microsoft® Skype
vsserv.exe : Bitdefender Security Service,Bitdefender 2016
processlasso.exe : Process Lasso User Interface,Process Lasso
GameScannerService.exe : GameScannerService
4game-launcher.exe : 4game application launcher
msiexec.exe : Windows® installer,Windows Installer - Unicode
SearchFilterHost.exe : Microsoft Windows Search Filter Host,Windows® Search
svchost.exe : Host Process for Windows Services,Microsoft® Windows® Operating System
GfExperienceService.exe : NVIDIA GeForce ExperienceService
ts3client_win64.exe : TeamSpeak 3 Client
nvvsvc.exe : NVIDIA Driver Helper Service, Version 365.10
updatesrv.exe : Bitdefender Update Service,Bitdefender 2016
microsoftedgecp.exe : Microsoft Edge Content Process,Microsoft Edge
lsass.exe : Local Security Authority Process,Microsoft® Windows® Operating System
NvNetworkService.exe : NVIDIA Network Service
SystemSettings.exe : Settings,Microsoft® Windows® Operating System
Steam.exe : Steam Client Bootstrapper
spoolsv.exe : Spooler SubSystem App,Microsoft® Windows® Operating System
4game-tray.exe : 4game tray,4game
nvxdsync.exe : NVIDIA User Experience Driver Component
ShellExperienceHost.exe : Windows Shell Experience Host,Microsoft® Windows® Operating System
4game-service.exe : 4game client service,4game
NvStreamService.exe : NVIDIA Streamer Service,NVIDIA Streamer
wmiprvse.exe : WMI Provider Host,Microsoft® Windows® Operating System
DataExchangeHost.exe : Data Exchange Host,Microsoft® Windows® Operating System
taskhostw.exe : Host Process for Windows Tasks,Microsoft® Windows® Operating System
bdagent.exe : Bitdefender Agent,Bitdefender 2016
taskmgr.exe : Task Manager,Microsoft® Windows® Operating System
NvStreamUserAgent.exe : NVIDIA Streamer User Agent,NVIDIA Streamer
RazerIngameEngine.exe : C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe
Explorer.EXE : Windows Explorer,Microsoft® Windows® Operating System
sihost.exe : Shell Infrastructure Host,Microsoft® Windows® Operating System
fontdrvhost.exe : Usermode Font Driver Host,Microsoft® Windows® Operating System
RzSynapse.exe : Razer Synapse
svchost.exe : Host Process for Windows Services,Microsoft® Windows® Operating System
SettingSyncHost.exe : Host Process for Setting Synchronization,Microsoft® Windows® Operating System
MicrosoftEdge.exe : Microsoft Edge
spd.exe : cFosSpeed Service
cFosSpeed.exe : cFosSpeed Window
nvtray.exe : NVIDIA Settings
check4game.exe : check4game,check and diagnostic utility for 4game's games
FlashUtil_ActiveX.exe : Adobe® Flash® Player Utility
ProductAgentService.exe : Bitdefender Agent,Bitdefender ConnectAgent
SteamService.exe : Steam Client Service
SearchIndexer.exe : Microsoft Windows Search Indexer,Windows® Search
SystemSettingsBroker.exe : System Settings Broker,Microsoft® Windows® Operating System
Calculator.exe : C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1601.49020.0_x64__8wekyb3d8bbwe\Calculator.exe
DiscSoftBusService.exe : Disc Soft Bus Service,DAEMON Tools Lite
ApplicationFrameHost.exe : Application Frame Host,Microsoft® Windows® Operating System
gamenet.ui.exe : GameNet Application,QGNA
NvBackend.exe : NVIDIA Backend
RuntimeBroker.exe : Runtime Broker,Microsoft® Windows® Operating System
Skype.exe : Skype ,Skype
HsMgr.exe : HsMgr Application,HsMgr
winlogon.exe : Windows Logon Application,Microsoft® Windows® Operating System
Video.UI.exe : Video Application,Entertainment Platform
browser_broker.exe : Browser_Broker,Microsoft® Windows® Operating System
conhost.exe : Console Window Host,Microsoft® Windows® Operating System
LCore.exe : Logitech Gaming Framework
processgovernor.exe : Process Lasso process management engine,Process Lasso
ASUSAUDIOCENTER.EXE : AsusAudioCenter ,AsusAudioCenter Application
vssvc.exe : Microsoft® Volume Shadow Copy Service,Microsoft® Windows® Operating System
SearchProtocolHost.exe : Microsoft Windows Search Protocol Host,Windows® Search
HsMgr64.exe : HsMgr Application,HsMgr
SearchUI.exe : Search and Cortana application,Microsoft® Windows® Operating System
NvStreamNetworkService.exe : NVIDIA Network Stream Service,NVIDIA Streaming
RzCefRenderProcess.exe : C:\Users\pavlu\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe
 
Список модулей
NOTEPAD.EXE.MUI:10.0.10586.0:Notepad:Microsoft Corporation
C:\Windows\System32\notepad.exe
 
ntdll.dll.mui:10.0.10586.0:NT Layer DLL:Microsoft Corporation
C:\Windows\SYSTEM32\ntdll.dll
 
kernel32:10.0.10586.0:Windows NT BASE API Client DLL:Microsoft Corporation
C:\Windows\system32\KERNEL32.DLL
 
Kernelbase.dll.mui:10.0.10586.0:Windows NT BASE API Client DLL:Microsoft Corporation
C:\Windows\system32\KERNELBASE.dll
 
AVCUF32.DLL:13:BitDefender Active Virus Control Usermode Filtering Library:BitDefender S.R.L. Bucharest, ROMANIA
C:\Program Files\Bitdefender\Bitdefender 2016\Active Virus Control\Avc3_00358_006\avcuf64.dll
 
Apphelp:10.0.10586.0:Application Compatibility Client Library:Microsoft Corporation
C:\Windows\system32\apphelp.dll
 
advapi32.dll.mui:10.0.10586.0:Advanced Windows 32 Base API:Microsoft Corporation
C:\Windows\system32\ADVAPI32.dll
 
msvcrt.dll:7.0.10586.0:Windows NT CRT DLL:Microsoft Corporation
C:\Windows\system32\msvcrt.dll
 
sechost.dll.mui:10.0.10586.0:Host for SCM/SDDL/LSA Lookup APIs:Microsoft Corporation
C:\Windows\system32\sechost.dll
 
rpcrt4.dll.mui:10.0.10586.0:Remote Procedure Call Runtime:Microsoft Corporation
C:\Windows\system32\RPCRT4.dll
 
gdi32:10.0.10586.63:GDI Client DLL:Microsoft Corporation
C:\Windows\system32\GDI32.dll
 
user32:10.0.10586.0:Multi-User Windows USER API Client DLL:Microsoft Corporation
C:\Windows\system32\USER32.dll
 
COMBASE.DLL.MUI:10.0.10586.0:Microsoft COM for Windows:Microsoft Corporation
C:\Windows\system32\combase.dll
 
bcryptprimitives.dll:10.0.10586.0:Windows Cryptographic Primitives Library:Microsoft Corporation
C:\Windows\system32\bcryptPrimitives.dll
 
OLEAUT32.DLL:10.0.10586.0:Microsoft Corporation
C:\Windows\system32\OLEAUT32.dll
 
comdlg32.dll.mui:10.0.10586.0:Common Dialogs DLL:Microsoft Corporation
C:\Windows\system32\COMDLG32.dll
 
SHCORE.dll.mui:10.0.10586.0:SHCORE:Microsoft Corporation
C:\Windows\system32\shcore.dll
 
SHLWAPI.DLL.MUI:10.0.10586.0:Shell Light-weight Utility Library:Microsoft Corporation
C:\Windows\system32\SHLWAPI.dll
 
SHELL32.DLL.MUI:10.0.10586.103:Windows Shell Common Dll:Microsoft Corporation
C:\Windows\system32\SHELL32.dll
 
CFGMGR32.DLL:10.0.10586.0:Configuration Manager DLL:Microsoft Corporation
C:\Windows\system32\cfgmgr32.dll
 
Windows.Storage.dll.MUI:10.0.10586.0:Microsoft WinRT Storage API:Microsoft Corporation
C:\Windows\system32\windows.storage.dll
 
kernel.appcore.dll:10.0.10586.0:AppModel API Host:Microsoft Corporation
C:\Windows\system32\kernel.appcore.dll
 
POWRPROF.DLL.MUI:10.0.10586.0:Power Profile Helper DLL:Microsoft Corporation
C:\Windows\system32\powrprof.dll
 
PROFAPI.DLL:10.0.10586.0:User Profile Basic API:Microsoft Corporation
C:\Windows\system32\profapi.dll
 
FirewallAPI.DLL.MUI:10.0.10586.0:Windows Firewall API:Microsoft Corporation
C:\Windows\system32\FirewallAPI.dll
 
NetApi32.DLL:10.0.10586.212:Net Win32 API DLL:Microsoft Corporation
C:\Windows\system32\NETAPI32.dll
 
comctl32.DLL.MUI:10.0.10586.0:User Experience Controls Library:Microsoft Corporation
C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_8c15ae12515e1c22\COMCTL32.dll
 
FECLIENT.DLL:10.0.10586.0:Windows NT File Encryption Client Interfaces:Microsoft Corporation
C:\Windows\System32\FeClient.dll
 
propsys.dll.mui:7.00.10586.0:Microsoft Property System:Microsoft Corporation
C:\Windows\System32\PROPSYS.dll
 
winspool.drv.mui:10.0.10586.0:Windows Spooler Driver:Microsoft Corporation
C:\Windows\System32\WINSPOOL.DRV
 
UrlMon.dll.mui:11.00.10586.0:OLE32 Extensions for Win32:Microsoft Corporation
C:\Windows\System32\urlmon.dll
 
bcrypt.dll.mui:10.0.10586.0:Windows Cryptographic Primitives Library:Microsoft Corporation
C:\Windows\System32\bcrypt.dll
 
IeRtUtil.dll.mui:11.00.10586.0:Run time utility for Internet Explorer:Microsoft Corporation
C:\Windows\System32\iertutil.dll
 
davhlpr.DLL:10.0.10586.0:DAV Helper DLL:Microsoft Corporation
C:\Windows\System32\DAVHLPR.DLL
 
imm32:10.0.10586.0:Multi-User Windows IMM32 API Client DLL:Microsoft Corporation
C:\Windows\system32\IMM32.DLL
 
fwbase.dll:10.0.10586.162:Firewall Base DLL:Microsoft Corporation
C:\Windows\System32\fwbase.dll
 
UxTheme.dll.mui:10.0.10586.0:Microsoft UxTheme Library:Microsoft Corporation
C:\Windows\system32\uxtheme.dll
 
MSCTF.DLL.MUI:10.0.10586.0:MSCTF Server DLL:Microsoft Corporation
C:\Windows\system32\MSCTF.dll
 
dwmapi.dll.mui:10.0.10586.0:Microsoft Desktop Window Manager API:Microsoft Corporation
C:\Windows\system32\dwmapi.dll
 
CLBCATQ.DLL:10.0.10586.0:COM+ Configuration Catalog:Microsoft Corporation
C:\Windows\system32\clbcatq.dll
 
efswrt.dll.mui:10.0.10586.0:Storage Protection Windows Runtime DLL:Microsoft Corporation
C:\Windows\System32\efswrt.dll
 
WinTypes.dll.mui:10.0.10586.0:Windows Base Types DLL:Microsoft Corporation
C:\Windows\SYSTEM32\wintypes.dll
 
 
Список сервисов
4game-service : 4game-service
DiagTrack : Connected User Experiences and Telemetry
Disc Soft Lite Bus Service : Disc Soft Lite Bus Service
GfExperienceService : NVIDIA GeForce Experience Service
LogiRegistryService : Logitech Gaming Registry Service
msiserver : Windows Installer
NvNetworkService : NVIDIA Network Service
NvStreamNetworkSvc : NVIDIA Streamer Network Service
NvStreamSvc : NVIDIA Streamer Service
nvsvc : NVIDIA Display Driver Service
ProductAgentService : ProductAgentService
Razer Game Scanner Service : Razer Game Scanner
SDRSVC : Windows Backup
Spooler : Print Spooler
Steam Client Service : Steam Client Service
swprv : Microsoft Software Shadow Copy Provider
UPDATESRV : Bitdefender Desktop Update Service
VSSERV : Bitdefender Virus Shield
WSearch : Windows Search
cFosSpeedS : cFosSpeed System Service
     
    Последнее редактирование: 9 май 2016
    HailR, 9 май 2016
    #1
  2. Gatses

    Gatses Почетный пользователь

    Регистрация:
    05.02.10
    Сообщения:
    14.253
    Симпатии:
    5.666
    Gatses, 9 май 2016
    #2
Статус темы:
Закрыта.