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не показывает кд скиллов (поклон и т.д.) на арене

Discussion in 'Архив' started by Chop Suey, May 21, 2016.

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  1. Chop Suey

    Chop Suey User

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    :115: собственно суть проблемы в заголовке темы. при заходе на арену пропадают чудесные иконки кд скиллов и дебаффов. подорожник не помогает.
     
  2. casillias

    casillias Technical specialist Innova Group

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    %USERPROFILE%\Documents\BnS\INNOVA\ удалите файл по данному пути
     
  3. Chop Suey

    Chop Suey User

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    после данной процедуры появились внезапные дропы с тысячной ошибкой *рандомные раз в час в два часа*. и проблема не в интернете. при этом сразу после дропа на браузерном лаунчере 4 гейм не видит игру минуту-две *кнопочка установить*. А это чем лечить?
     
  4. casillias

    casillias Technical specialist Innova Group

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  5. Chop Suey

    Chop Suey User

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  6. casillias

    casillias Technical specialist Innova Group

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    Текстом приложите
     
  7. Chop Suey

    Chop Suey User

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    check4game version=2.1.0, uptime=4.22:49:19
    Процессор: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
    Видео: Intel(R) HD Graphics 5500 / 20.19.15.4300 / 20151001
    Видео: NVIDIA GeForce GTX 950M / 10.18.13.5384 / 20150807
    DeviceName: DISPLAY1, BPP: 32, P:True, 1920x1080
    OS(64) Microsoft Windows NT 6.3.10586.306
    OS Name: Windows 10 Home
    .NET 2.0.50727.8689 / MEMORY: 8062 MBytes
    report Date: 22.05.2016 17:37:09 +03:00 GMT
    game: bns, env: bns_live, текущая папка =>
    C:\Games\Blade and Soul
    config=default

    WinSock2 NameSpace_Catalog
    %SystemRoot%\system32\napinsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\system32\NLAapi.dll
    %SystemRoot%\System32\mswsock.dll
    %SystemRoot%\System32\winrnr.dll
    %SystemRoot%\System32\wshbth.dll
    WinSock2 Protocol_Catalog
    %SystemRoot%\system32\mswsock.dll
    Список процессов
    nvxdsync.exe : NVIDIA User Experience Driver Component
    ACMON.exe : ACMON ,ACMON
    svchost.exe : Host Process for Windows Services,Microsoft® Windows® Operating System
    microsoftedgecp.exe : Microsoft Edge Content Process,Microsoft Edge
    HiPatchService.exe : HiPatchService
    MpCmdRun.exe : Microsoft Malware Protection Command Line Utility,Microsoft® Windows® Operating System
    LMS.exe : Intel(R) Local Management Service,Intel(R) Management and Security Application Local Management Service
    AsusTPHelper.exe : ASUS Smart Gesture Helper
    nvtray.exe : NVIDIA Settings
    4game-service.exe : 4game client service,4game
    Explorer.EXE : Windows Explorer,Microsoft® Windows® Operating System
    chrome.exe : Google Chrome
    NvBackend.exe : NVIDIA Backend
    RuntimeBroker.exe : Runtime Broker,Microsoft® Windows® Operating System
    DllHost.exe : COM Surrogate,Microsoft® Windows® Operating System
    PresentationFontCache.exe : PresentationFontCache.exe,Microsoft® .NET Framework
    DataExchangeHost.exe : Data Exchange Host,Microsoft® Windows® Operating System
    igfxext.exe : igfxext Module,Intel(R) Common User Interface
    AsusTPCenter.exe : ASUS Smart Gesture Center,ASUS Smart Gesture
    WinLogon.exe : Windows Log-on Application,Microsoft® Windows® Operating System
    AsLdrSrv.exe : ASLDR Service,ATK Hotkey
    Ath_CoexAgent.exe : Atheros Coex Service Application, Ath_Coex Application
    RAVCpl64.exe : Realtek HD Audio Manager
    GFNEXSrv.exe : GFNEXSrv,ATK Generic Function Service
    MicrosoftEdge.exe : Microsoft Edge
    USBChargerPlus.exe : ASUS USB Charger Plus
    SearchProtocolHost.exe : Microsoft Windows Search Protocol Host,Windows® Search
    check4game.exe : check4game,check and diagnostic utility for 4game's games
    ApplicationFrameHost.exe : Application Frame Host,Microsoft® Windows® Operating System
    jhi_service.exe : Intel(R) Dynamic Application Loader Host Interface
    ATKOSD2.exe : ATKOSD2
    SearchFilterHost.exe : Microsoft Windows Search Filter Host,Windows® Search
    SearchIndexer.exe : Microsoft Windows Search Indexer,Windows® Search
    svchost.exe : Host Process for Windows Services,Microsoft® Windows® Operating System
    igfxEM.exe : igfxEM Module,Intel(R) Common User Interface
    bns.exe : launcher,frost game launcher
    sihost.exe : Shell Infrastructure Host,Microsoft® Windows® Operating System
    esif_assist.exe : Intel(R) Dynamic Platform and Thermal Framework Utility Application
    lsass.exe : Local Security Authority Process,Microsoft® Windows® Operating System
    nvvsvc.exe : NVIDIA Driver Helper Service, Version 353.84
    ExpressCache.exe : ExpressCache Service,ExpressCache™
    WinRAR.exe : WinRAR archiver,WinRAR
    AsusWSWinService.exe : Asus WebStorage Windows Service
    igfxHK.exe : igfxHK Module,Intel(R) Common User Interface
    DMedia.exe : ATK Media
    dwm.exe : Desktop Window Manager,Microsoft® Windows® Operating System
    esif_uf.exe : Intel(R) Dynamic Platform and Thermal Framework
    SystemSettings.exe : Settings,Microsoft® Windows® Operating System
    ShellExperienceHost.exe : Windows Shell Experience Host,Microsoft® Windows® Operating System
    Microsoft.Photos.exe : Microsoft Photos
    SearchUI.exe : Search and Cortana application,Microsoft® Windows® Operating System
    mDNSResponder.exe : Bonjour Service,Bonjour
    AwesomiumProcess.exe : Awesomium v1.6.5
    HControl.exe : HControl,ATK Hotkey
    AsusTPLoader.exe : ASUS Smart Gesture Loader,ASUS Smart Gesture
    WUDFHost.exe : Windows Driver Foundation - User-mode Driver Framework Host Process,Microsoft® Windows® Operating System
    GamesAppIntegrationService.exe : WildTangent Games App Integration Service,WildTangent Games App
    igfxCUIService.exe : igfxCUIService Module,Intel(R) Common User Interface
    wmiprvse.exe : WMI Provider Host,Microsoft® Windows® Operating System
    ts3client_win64.exe : TeamSpeak 3 Client
    OfficeClickToRun.exe : Microsoft Office Click-to-Run,Microsoft Office
    spoolsv.exe : Spooler SubSystem App,Microsoft® Windows® Operating System
    SkypeHost.exe : Microsoft Skype,Microsoft® Skype
    Taskmgr.exe : Task Manager,Microsoft® Windows® Operating System
    taskhostw.exe : Host Process for Windows Tasks,Microsoft® Windows® Operating System
    browser_broker.exe : Browser_Broker,Microsoft® Windows® Operating System
    Список модулей
    NOTEPAD.EXE.MUI:10.0.10586.0:Notepad:Microsoft Corporation
    C:\Windows\System32\notepad.exe
    ntdll.dll.mui:10.0.10586.0:NT Layer DLL:Microsoft Corporation
    C:\WINDOWS\SYSTEM32\ntdll.dll
    kernel32:10.0.10586.0:Windows NT BASE API Client DLL:Microsoft Corporation
    C:\WINDOWS\system32\KERNEL32.DLL
    Kernelbase.dll.mui:10.0.10586.0:Windows NT BASE API Client DLL:Microsoft Corporation
    C:\WINDOWS\system32\KERNELBASE.dll
    Apphelp:10.0.10586.0:Application Compatibility Client Library:Microsoft Corporation
    C:\WINDOWS\system32\apphelp.dll
    advapi32.dll.mui:10.0.10586.0:Advanced Windows 32 Base API:Microsoft Corporation
    C:\WINDOWS\system32\ADVAPI32.dll
    msvcrt.dll:7.0.10586.0:Windows NT CRT DLL:Microsoft Corporation
    C:\WINDOWS\system32\msvcrt.dll
    sechost.dll.mui:10.0.10586.0:Host for SCM/SDDL/LSA Lookup APIs:Microsoft Corporation
    C:\WINDOWS\system32\sechost.dll
    rpcrt4.dll.mui:10.0.10586.0:Remote Procedure Call Runtime:Microsoft Corporation
    C:\WINDOWS\system32\RPCRT4.dll
    gdi32:10.0.10586.306:GDI Client DLL:Microsoft Corporation
    C:\WINDOWS\system32\GDI32.dll
    user32:10.0.10586.0:Multi-User Windows USER API Client DLL:Microsoft Corporation
    C:\WINDOWS\system32\USER32.dll
    COMBASE.DLL.MUI:10.0.10586.0:Microsoft COM for Windows:Microsoft Corporation
    C:\WINDOWS\system32\combase.dll
    bcryptprimitives.dll:10.0.10586.0:Windows Cryptographic Primitives Library:Microsoft Corporation
    C:\WINDOWS\system32\bcryptPrimitives.dll
    OLEAUT32.DLL:10.0.10586.0:Microsoft Corporation
    C:\WINDOWS\system32\OLEAUT32.dll
    comdlg32.dll.mui:10.0.10586.0:Common Dialogues DLL:Microsoft Corporation
    C:\WINDOWS\system32\COMDLG32.dll
    SHCORE.dll.mui:10.0.10586.0:SHCORE:Microsoft Corporation
    C:\WINDOWS\system32\shcore.dll
    SHLWAPI.DLL.MUI:10.0.10586.0:Shell Light-weight Utility Library:Microsoft Corporation
    C:\WINDOWS\system32\SHLWAPI.dll
    SHELL32.DLL.MUI:10.0.10586.103:Windows Shell Common Dll:Microsoft Corporation
    C:\WINDOWS\system32\SHELL32.dll
    CFGMGR32.DLL:10.0.10586.0:Configuration Manager DLL:Microsoft Corporation
    C:\WINDOWS\system32\cfgmgr32.dll
    Windows.Storage.dll.MUI:10.0.10586.0:Microsoft WinRT Storage API:Microsoft Corporation
    C:\WINDOWS\system32\windows.storage.dll
    kernel.appcore.dll:10.0.10586.0:AppModel API Host:Microsoft Corporation
    C:\WINDOWS\system32\kernel.appcore.dll
    POWRPROF.DLL.MUI:10.0.10586.306:power Profile Helper DLL:Microsoft Corporation
    C:\WINDOWS\system32\powrprof.dll
    PROFAPI.DLL:10.0.10586.0:User Profile Basic API:Microsoft Corporation
    C:\WINDOWS\system32\profapi.dll
    FirewallAPI.DLL.MUI:10.0.10586.0:Windows Firewall API:Microsoft Corporation
    C:\WINDOWS\system32\FirewallAPI.dll
    NetApi32.DLL:10.0.10586.212:Net Win32 API DLL:Microsoft Corporation
    C:\WINDOWS\system32\NETAPI32.dll
    FECLIENT.DLL:10.0.10586.0:Windows NT File Encryption Client Interfaces:Microsoft Corporation
    C:\Windows\System32\FeClient.dll
    propsys.dll.mui:7.00.10586.0:Microsoft Property System:Microsoft Corporation
    C:\Windows\System32\PROPSYS.dll
    winspool.drv.mui:10.0.10586.0:Windows Spooler Driver:Microsoft Corporation
    C:\Windows\System32\WINSPOOL.DRV
    UrlMon.dll.mui:11.00.10586.0:OLE32 Extensions for Win32:Microsoft Corporation
    C:\Windows\System32\urlmon.dll
    IeRtUtil.dll.mui:11.00.10586.0:Run time utility for Internet Explorer:Microsoft Corporation
    C:\Windows\System32\iertutil.dll
    bcrypt.dll.mui:10.0.10586.0:Windows Cryptographic Primitives Library:Microsoft Corporation
    C:\Windows\System32\bcrypt.dll
    comctl32.DLL.MUI:10.0.10586.0:User Experience Controls Library:Microsoft Corporation
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_8c15ae12515e1c22\COMCTL32.dll
    davhlpr.DLL:10.0.10586.0:DAV Helper DLL:Microsoft Corporation
    C:\Windows\System32\DAVHLPR.DLL
    imm32:10.0.10586.0:Multi-User Windows IMM32 API Client DLL:Microsoft Corporation
    C:\WINDOWS\system32\IMM32.DLL
    fwbase.dll:10.0.10586.162:Firewall Base DLL:Microsoft Corporation
    C:\Windows\System32\fwbase.dll
    UxTheme.dll.mui:10.0.10586.0:Microsoft UxTheme Library:Microsoft Corporation
    C:\WINDOWS\system32\uxtheme.dll
    MSCTF.DLL.MUI:10.0.10586.0:MSCTF Server DLL:Microsoft Corporation
    C:\WINDOWS\system32\MSCTF.dll
    dwmapi.dll.mui:10.0.10586.0:Microsoft Desktop Window Manager API:Microsoft Corporation
    C:\WINDOWS\system32\dwmapi.dll
    CLBCATQ.DLL:10.0.10586.0:COM+ Configuration Catalog:Microsoft Corporation
    C:\WINDOWS\system32\clbcatq.dll
    efswrt.dll.mui:10.0.10586.0:Storage Protection Windows Runtime DLL:Microsoft Corporation
    C:\Windows\System32\efswrt.dll
    WinTypes.dll.mui:10.0.10586.0:Windows Base Types DLL:Microsoft Corporation
    C:\WINDOWS\SYSTEM32\wintypes.dll

    Список сервисов
    4game-service : 4game-service
    ASLDRService : ASLDR Service
    Asus WebStorage Windows Service : Asus WebStorage Windows Service
    ATKGFNEXSrv : ATKGFNEX Service
    Bonjour Service : Bonjour Service
    ClickToRunSvc : Служба Microsoft Office "Нажми и работай"
    DiagTrack : Connected User Experiences and Telemetry
    esifsvc : ESIF Upper Framework Service
    ExpressCache : ExpressCache
    FontCache3.0.0.0 : Windows Presentation Foundation Font Cache 3.0.0.0
    GamesAppIntegrationService : GamesAppIntegrationService
    igfxCUIService2.0.0.0 : Intel(R) HD Graphics Control Panel Service
    jhi_service : Intel(R) Dynamic Application Loader Host Interface Service
    LMS : Intel(R) Management and Security Application Local Management Service
    nvsvc : NVIDIA Display Driver Service
    Spooler : Print Spooler
    WdNisSvc : Windows Defender Network Inspection Service
    WinDefend : Windows Defender Service
    WSearch : Windows Search
    ZAtheros Bt and Wlan Coex Agent : ZAtheros Bt and Wlan Coex Agent

     
  8. casillias

    casillias Technical specialist Innova Group

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    https://ru.4gamesupport.com/ создайте запрос в службу поддержки
    И обновите драйвера на видеокарты
     
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