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Issues with disconnects? We can help!

Discussion in 'Archive' started by Fahrenheit, Apr 25, 2012.

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  1. Fahrenheit

    Fahrenheit User

    Joined:
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    hello, fellows!

    we have information that some of you might have some problems with lags or disconnects. if you have problems send us the following information to this thread please:

    1) when has the problem begun?
    2) results of the command 'ping geo.l2.eu -l 1000 -n 100'
    - press win+r buttons
    - type 'cmd' and press enter
    - in the appeared window type 'ping geo.l2.eu -l 1000 -n 100'
    - right-click and choose 'mark'
    - select all and press enter
    - paste the received data in your message
    3) results of the command 'tracert geo.l2.eu'
    - press win+r buttons, type 'cmd' and press enter. in the appeared window type 'tracert geo.l2.eu'
    - right-click and choose 'mark'
    - select all and press enter
    - paste the received data in your message
    4) results of the winmtr for geo.l2.eu
    - download winmtr tool from attachments or here: http://winmtr.net/download-winmtr/
    - run winmtr tool
    - type 'geo.l2.eu', click start button
    - launch the game. let winmtr work for 20-30 minutes at least and click stop
    - make a screenshot of the received data and send us

    also please indicate the time when you have problems. it is really important for us!

    regards,
    lineage 2 team
     
    Last edited by a moderator: Apr 25, 2012
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