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Blocked game account.

Discussion in 'Archive' started by Minus, Dec 6, 2011.

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  1. Minus

    Minus User

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    i have created 2 accounts and one of them with 7 characters has been blocked. can't log in, can't recover psw, cant create new account on same email aderess. what's that? i can't have 2 accounts per ip or wtf?
     
  2. Hentai

    Hentai User

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    maybe that?

    or you could just be locked out for some other reason. just sayin'
     
  3. HaoAsakura

    HaoAsakura User

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    this feature of the service (security policy). one account - an email address. if you want to have two or more accounts, then create the appropriate number to e-mail address ... no other choice.
     
  4. Minus

    Minus User

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    those two my game accounts have been created on two different emails.
     
  5. HaoAsakura

    HaoAsakura User

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    do not worry. problema not disappear by itself when the server starts the official start of lineage 2 goddess of destruction. in any case, there is another option - report a problem to support.
     
  6. Busen

    Busen User

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    mb you have bots and rangers on pc?
     
  7. spankertanker

    spankertanker User

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    me and my gf cant login either, hopefully it has to do with the announcement they posted =/
     
  8. Selo

    Selo User

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    i have the same problem. had 2 accounts which i were using for multiple characters tests during open beta pts. today can't log in on one of them. it says the password or login is incorrect and when i try to recover my password it says "user not found". is it possible that 4game just deleted my account not explaining why or anything?
     
  9. Gruummsh

    Gruummsh User

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    same thing here.
    login/pass invalid, i guess they either wiped the accounts, or i have been a bad boy durnig pts?:confused:
     
  10. Gruummsh

    Gruummsh User

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    i just tried to register a new account with the previous address, it says it's already been used.
    well, waiting for official annoucement on that issue then :)

    edit : registering with a new address works though. ahem.. :)
     
    Last edited by a moderator: Dec 6, 2011
  11. miTchel

    miTchel User

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    mucho peepz have this problem even me...

    "there is a chance of test server temporary failing at the moment due to the live server preparation."
     
  12. miTchel

    miTchel User

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    well accounts werent wiped imo.. try to make another account with the same nick and email adress.. it tells u its used
     
  13. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    dear members,

    the problem with the "user/pass is invalid" has been flagged and is being looked into, please be patient and staff will update you as soon as they can.

    i will move this thread to the technical section as it is a more relevant section for this thread.
     
  14. Eska

    Eska User

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    good day,

    you can see actual solutions and issues' statuses here.
    additional instructions could be found here.
    if you can't find a solution for your issue you always can ask for moving the thread back into the main branch.

    best regards,
     
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