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Got stuck

Discussion in 'Game Bugs' started by Gugnelid, Jun 23, 2012.

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  1. Gugnelid

    Gugnelid User

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    hey there.
    late yesterday i got stuck i a place and i am really not able to move. i am also not able to teleport (no idea whether there is such an option at all).
    would very much appreciate some help as i am a new player and being stuck after only one hour of play is annoying...
    if necessary - character name is "masturba" and i got stuck somewhere in the surroundings of the starting point.
    thanks!
     
  2. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    please write a ticket to support so the team can assist you ingame.

    regards.
     
  3. Gugnelid

    Gugnelid User

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    tried posting a question immediately after i got stuck - last night. unfortunately no response for 12 hours so decided to post a thread. is there another place where i could ask for help?
     
    Last edited by a moderator: Jun 23, 2012
  4. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    as with all support systems within companies, you should allow up to 24 hours for a response to support tickets. as soon as they pick up your ticket they will respond and for ingame issues only the support team can assist you with this issue.

    regards.
     
  5. Gugnelid

    Gugnelid User

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    thanks anyway, i just wanted to be sure i've posted at the right place. could you please check - my question ref is 4486-eoal-8607.
    thanks!
     
  6. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    as i said, when the support staff pick up your ticket they will contact you. forum staff can not deal with tickets or ingame issues im afraid.

    regards.
     
  7. Gugnelid

    Gugnelid User

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    ok, thanks a lot for your time!
     
  8. Blinnna

    Blinnna Innova QA Innova Group

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    do you try /unstuck command? or ask some summoner to summon you?
     
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