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Can`t start/update game

Discussion in 'Archive' started by koev1, Jul 28, 2012.

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  1. koev1

    koev1 User

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    seem like frost do not want to update and save files in my computer.frost folder is empty.
    downloaded full game x2 times. deleted frost + system + updater.cache.data and update x10 times.
    button stay all the time on "update" status - screen:
    http://prikachi.com/images/725/5068725x.png
    screen after i try to update"
    http://prikachi.com/images/683/5068683a.png

    when i check files inside frost folder - folder is empty, no files inside.

    i tried all of this - https://forum.4game.com/showthread.php?t=10011
    nothing help.

    checker give me this error.
    http://prikachi.com/images/909/5068909y.png

    more info :
    game was working till yesterday fine without a problems.
    today after i click "play" frost do not start to load. and after i click "fix game" button change to update and stay like this till now.
    i use windows 7 x64 , firefox 14.0.1
    was using avira antivirus and game was working fine with it. no i uninstall and still game do not work.
    windows firewall turned off too. still not working.


    loose more than 10h with this :( please help.
     
    Last edited by a moderator: Jul 29, 2012
  2. TeMePyT

    TeMePyT User

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    well i have the same problem, cant launch the game whole day.
     
  3. morjat

    morjat User

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    i have the same problem on 2 pc with different antivirus programs

    [​IMG]
     
    Last edited by a moderator: Jul 29, 2012
  4. mdnes

    mdnes User

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    same problem for me
     
  5. Khodboreht

    Khodboreht User

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    same problem here from yesterday..
     
  6. KaJIuHa

    KaJIuHa User

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    im tooo have prob
     
  7. morjat

    morjat User

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    Last edited by a moderator: Jul 29, 2012
  8. Khodboreht

    Khodboreht User

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    i fix it :) add this line in hosts fail in /windows/system32/etc/ " 109.105.154.3 frostsecurity.net "

    [​IMG]
     
  9. koev1

    koev1 User

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    i add too this line to host fine and work for now.
    what is real problem my isp blocked something ?
     
  10. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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  11. Gatses

    Gatses Technical specialist Innova Group

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    good day.

    you have opened port 17453? :)
     
  12. Khodboreht

    Khodboreht User

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    the problem is not from innova :) internet provider here in bulgaria have problem..
     
  13. koev1

    koev1 User

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    i add - " 109.105.154.3 frostsecurity.net " in host file and now frost work for me.
    ports still closed. do not understand enough to know what is problem and why this fix it. seem like all my port ate still closed including 80 and 17453 .
     
  14. h3nd3l

    h3nd3l User

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    can u precise where i should place that fail or where i can find it?
     
  15. Etherial

    Etherial User

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    is c:/windows/system32/drivers/etc hosts file. open with notepad and add the last line as shown in screenshot.
     
  16. h3nd3l

    h3nd3l User

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    not work for meh
     
  17. Khodboreht

    Khodboreht User

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    if you use windows7 run notepad as administrator
     
  18. h3nd3l

    h3nd3l User

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    im xp user
     
  19. Avitohol

    Avitohol User

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    i add 109....in host file and still can`t update game.frost directory in game is empty,i uninstall my antivirus,windows firewall is turned off...any solution on this problem by innova or fault is in my internet provider?
     
  20. h3nd3l

    h3nd3l User

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    for me the same, none of your precious advice worked
     
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