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Suport

Discussion in 'Archive' started by xpycbg, Oct 23, 2012.

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  1. xpycbg

    xpycbg User

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    what is the averege day waiting from someone from suport to actualy see your ticket? i got ticket 2 days no answer .. wondering how many ppl work to solve suport . its rly annoying
     
  2. Hax

    Hax User

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    24h for me
     
  3. Fenris

    Fenris User

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    maybe ur problem is hard to solve and they are workign on it
     
  4. Vexen

    Vexen User

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    always few hours for me so maybe it's what fenris said or they have many other petitions too.
     
  5. DeepBlue

    DeepBlue Head Moderator (EU) Head moderator

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    tickets are normally picked up within 24 hours of submission which is standard practise for all companies yet as i already mentioned in the technical section yesterday at the moment there are some delays as there is a larger number of tickets then normal due to the issues surrounding the new application and the vista errors so please be patient and the staff will get to your ticket.

    thread also moved to the appropriate section.

    regards.
     
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