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Hero status issue

Discussion in 'Archive' started by Cheers, Nov 7, 2012.

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  1. Cheers

    Cheers User

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    dear members,

    currently there is a problem with a hero status being inactive on the server. we are aware of the problem and working on solving it as soon as possible.

    thank you.

    best,
     
  2. Cheers

    Cheers User

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    the issues with the olympiad points and cloaks are also in the process of being solved.

    best,
     
  3. Cheers

    Cheers User

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    dear members,

    in order to resolve the problems that have occurred with hero status, cloaks and olympiad points a server reboot is required and going to be performed today at 12 p.m. gmt+0 and should finish by 1 p.m.
    please make sure you are doing no important activity at the indicated time that might be interrupted by the server restart.

    thank you very much.

    best,
     
  4. Horatio

    Horatio Amigo

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    dear members,

    we are glad to announce that the server is on again and you are welcome to get back to your errands in the world of lineage ii.
    the olympiad points should have been restored to the pre-maintenance state. please, make sure that everything else is fine. should you encounter any problems, do not hesitate to contact the support service.

    regards,
     
  5. Horatio

    Horatio Amigo

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    dear members,

    we would like you to know that we are aware of the problem with noblesse and it was decided to roll the server 2 hours back in order to restore the proper functioning of noblesse and its privileges.
    unfortunately, the xp, items, olympiad points and any other in-game progress for the last 2 hours will be lost.
    yet we keep searching for a more convenient way to solve the issue.

    thank you.

    regards,
     
  6. Cheers

    Cheers User

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    dear members,

    we are in the process of compensating you l2store items that you had bought within the period of time that was eventually rolled back (as said in a previous post). the process should be complete within 24 hours.
    if you don't receive your items after that, please contact our support.

    thank you.

    best,
     
  7. Cheers

    Cheers User

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    dear users,

    we are sorry for not updating you on the situation with the olympiad until now.
    unfortunately, there is not yet a final decision but work is in progress and we realise this situation has had a big impact on the players.
    we understand your disappointment but the issue was absolutely unforeseen and we are trying to find an appropriate solution.
    your patience is highly appreciated and we will update you on the outcome of the decision as soon as possible.

    thank you.

    best,
     
  8. Cheers

    Cheers User

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    dear members,

    upon a thorough and long consideration, we have come to the following conclusion: everyone who suffered from the rollback of the server will receive 1 day of pa on wednesday, 21st, 14:00 gmt+0 as a compensation for the inconveniences.

    as for the olympiad: with your current amount of olympiad points you can take part in fights and compete with each other. the only difference lies in the fact that this olympiad cycle will be 1 week shorter than usual. everything else (heroes, cloaks, winners, etc.) will be defined according to the results of this cycle. attempt to restore olympiad points is likely to cause only greater imbalance in the current situation.

    all heroes and winners will receive cloaks appropriate to their position within 24 hours. however, we would like to ask you not to exchange these cloaks at a special npc, as it will be considered a bug exploit.

    thank you very much.

    best,
     
  9. Amritsar

    Amritsar User

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    dear players,

    here comes another update on the olympiad issue. we bring our apologies to those who spent time in vain by taking part in fights on the first weekend of november. as we said earlier we cannot restore the points you got then, however we realize that you put efforts in the olympiad fights. therefore, everyone who fought from 2nd till 4th november will receive a jet bike 30-day pack within the next 24 hours.

    enjoy the game!

    best wishes,
    gm amritsar
     
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