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Critical errors.

Discussion in 'Instructions' started by Andriel, Dec 7, 2011.

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  1. Andriel

    Andriel Innova Group

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    please enable direct3d accelera....
    os : windows7(32) 6.1 (build: 7601)
    cpu : authenticamd amd athlon(tm) 64 x2 dual core processor 4200+ @ 2220 mhz 1023mb ram
    video : no video
    poscode : ls8(268) 0:0:0 2/0 [453]

    please enable direct3d acceleration. you can do this by starting dxdiag and enabling direct3d acceleration in the display 1/2 tab after installing directx 9.0c (or later) and the latest drivers for your graphics card.

    the solution:
    1) download the latest drivers for your videocard from an official website of its manufacturer and install them.
    ati http://ati.amd.com/support/driver.html
    nvidia http://www.nvidia.com/download/index.aspx
    2) download the latest directx from microsoft official website - http://support.microsoft.com/kb/179113/ and install it.
    3) reboot уour pc.

    if an error remains please write to http://support.4game.com attaching the next data:
    1. go to the menu "start", choose the option "run" (windows xp) or "search for programs and files" (windows vista & windows 7), type "dxdiag" (without quotes) and press enter. press the button "save all data" in the bottom of the window and attach the file to your appeal.
    2. go to the menu "start", choose the option "run" (windows xp) or "search for programs and files" (windows vista & windows 7), type "msinfo32" (without quotes) and press enter. choose the menu "file", the option "save" and attach the file to your appeal. (if the file is more than 2 mb, pack it into an archive)
    3. press the mouse right button on the "my computer", choose the option "properties" and attach a screenshot of this window.
    4. if you have an antivirus or(and) a firewall installed please inform us about its name and version.
    5. if you have an error window please attach its screenshot.
     
  2. Andriel

    Andriel Innova Group

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    the message with "...agp is deactivated..."
    1. start - "run" (windows xp) or "search for programs and files" (windows vista & windows 7) - "dxdiag" - [enter]
    2. the tab "display", in the bottom of the window there is the button of agp texture acceleration. switch it on.

    if the button is inactive please install directx and the latest drivers for your videocard from manufacturer's official website. it should solve the problem or make the button active. if it doesn't help, do the next actions:
    1. start -> run" (windows xp) or "search for programs and files" (windows vista & windows 7) -> regedit (enter)
    2. hkey_local_machine\software\microsoft\direct3d\drivers - changing value of softwareonly parameter from 1 to 0.
    3. hkey_local_machine\system\currentcontrolset\control\graphicsdrivers\dci\timeout set as 7 ;
    4. hkey_local_machine\software\microsoft\directdraw\emulationonly from 1 to 0.

    history: ugameengine::init <- initengine
    2011.4.3 14:18:01
    os : windows7(32) 6.1 (build: 7600)
    cpu : genuineintel intel(r) core(tm) i5 cpu m 450 @ 2.40ghz @ 2394 mhz 2047mb ram
    video : no video
    poscode : ls8(268) 0:0:0 4/0 [0]

    general protection fault!

    history: ugameengine::init <- initengine

    the solution:
    1) download the latest drivers for your videocard from an official website of its manufacturer and install them.
    ati http://ati.amd.com/support/driver.html
    nvidia http://www.nvidia.com/download/index.aspx
    2) reboot your pc.
    3) add the game folder to your antivirus's exceptions (if it has the function of net traffic filtering then add the node frostsecurity.net/*)

    if an error remains please write to http://support.4game.com attaching the next data:
    1. go to the menu "start", choose the option "run" (windows xp) or "search for programs and files" (windows vista & windows 7), type "dxdiag" (without quotes) and press enter. press the button "save all data" in the bottom of the window and attach the file to your appeal.
    2. go to the menu "start", choose the option "run" (windows xp) or "search for programs and files" (windows vista & windows 7), type "msinfo32" (without quotes) and press enter. choose the menu "file", the option "save" and attach the file to your appeal. (if the file is more than 2 mb, pack it into an archive)
    3. press the mouse right button on the "my computer", choose the option "properties" and attach a screenshot of this window.
    4. if you have an antivirus or(and) a firewall installed please inform us about its name and version.
    5. if you have an error window please attach its screenshot.
     
  3. Andriel

    Andriel Innova Group

    Joined:
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    after's launching the client there is an error “(lcid) cannot run in this locale”.
    the solution:
    1) open the control panel (start->control panel).
    2) open the menu "language and regional standarts".
    3) open the tab "additional" and check the flag "[your language] for programs which don't support unicode"
    4) save all changes pressing the button ok
    cpu driver is outdated. please...
    2011.4.3 15:33:16
    os : windows xp 5.1 (build: 2600)
    cpu : authenticamd amd athlon(tm) 64 x2 dual core processor 5000+ @ 2596 mhz 2047mb ram
    video : ati radeon hd 2400 series (7171)
    poscode : ls8(268) 0:0:0 2/0 [732]

    cpu driver is outdated. please update it.

    history: ugameengine::tick <- updateworld <- mainloop

    the solution:
    1) download and install drivers from your processor's manufacturer:
    http://support.amd.com/us/pages/dyn...cd2c08-1432-4756-aafa-4d9dc646342f&itemid=153
    http://support.amd.com/us/pages/dyn...cd2c08-1432-4756-aafa-4d9dc646342f&itemid=173
    2) reboot your pc.

    if an error remains please write to http://support.4game.com attaching the next data:
    1. go to the menu "start", choose the option "run" (windows xp) or "search for programs and files" (windows vista & windows 7), type "dxdiag" (without quotes) and press enter. press the button "save all data" in the bottom of the window and attach the file to your appeal.
    2. go to the menu "start", choose the option "run" (windows xp) or "search for programs and files" (windows vista & windows 7), type "msinfo32" (without quotes) and press enter. choose the menu "file", the option "save" and attach the file to your appeal. (if the file is more than 2 mb, pack it into an archive)
    3. press the mouse right button on the "my computer", choose the option "properties" and attach a screenshot of this window.
    4. if you have an antivirus or(and) a firewall installed please inform us about its name and version.
    5. if you have an error window please attach its screenshot.
    history: farchivefilereader::seek <- load l2compiledshader...
    2011.4.5 00:13:20
    os : windows xp 5.1 (build: 2600)
    cpu : genuineintel intel(r) celeron(r) cpu 2.26ghz @ 2270 mhz 1279mb ram
    video : no video
    poscode : ls8(268) 0:0:0 1/0 [350]

    assertion failed: inpos>=0 [file:..\..\core\inc\ffilemanagerwindows.h] [line: 185]

    history: farchivefilereader::seek <- load l2compiledshader <- fd3dshaderarchive::load <- ud3drenderdevice::init <- ugameengine::init <- initengine

    the solution:
    delete the file l2compiledshader.bin in the folder lineageii\system.

    if the error remains:
    update drivers for your videocard.
     
  4. Andriel

    Andriel Innova Group

    Joined:
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    history: xmldocument::init <- xmldocument::xmldocument <- xmlmanager::loaddocument...
    2011.4.6 21:28:02
    os : windows7(32) 6.1 (build: 7601)
    cpu : authenticamd amd athlon(tm) 64 x2 dual core processor 4600+ @ 2572 mhz 2047mb ram
    video : nvidia geforce 9800 gt (6658)
    poscode : ls8(268) -119792:44498:369 2/1 [514]

    assertion failed: succeeded( hr ) [file:.\xml\xmldocument.cpp] [line: 155]

    history: xmldocument::init <- xmldocument::xmldocument <- xmlmanager::loaddocument <- xmlmanager::loadschema <- nwndutil::getcomplextypefromschema <- ncpropertycontroller::setproperty <- upropertycontrollerhandle::execsetproperty <- uobject::processevent <- (sceneeditordrawerwnd transient.sceneeditordrawerwnd, function interface.sceneeditordrawerwnd.onload) <- ncframewnd::eek:nxmlload <- xmldatamanager::dispatchloadmsginwindowmap <- xmldatamanager::createwindowsoncondition <- xmluimanager::createwindowbyuiscript <- xmluimanager::executeuievent <- id:1710, param: <- uuieventmanager::execexecuteevent <- uobject::processevent <- (dialogbox transient.dialogbox, function interface.dialogbox.onclickbutton) <- ncbutton::eek:nclickbutton <- ncbutton::eek:nlbuttonup <- ncvirtualwndmain::passtofocusedwindow <- ncvirtualwndmain::dispatchwndmsg <- nconsolewnd::dispatchwndmsg <- nconsolewnd::masterconsoleeventprocess <- uengine::inputevent <- uwindowsviewport::causeinputevent <- uwindowsviewport::updateinput <- uviewport::readinput <- aplayercontroller::tick <- alineageplayercontroller::tick <- tickallactors <- ulevel::tick <- (netmode=0) <- umasterlevel::tick <- ticklevel <- ugameengine::tick <- updateworld <- mainloop

    the solution:
    install the new msxml - http://www.microsoft.com/download/en/details.aspx?id=15697

    if the error remains::
    please write to http://support.4game.ru attaching the screenshot of an error.
     
  5. Andriel

    Andriel Innova Group

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    history: cauthsocket::eek:nusernetmessage <- uwindowsviewport::viewportwndproc...
    2011.4.7 15:40:52
    os : windows7(32) 6.1 (build: 7601)
    cpu : authenticamd amd athlon(tm) 64 x2 dual core processor 4600+ @ 2411 mhz 2047mb ram
    video : nvidia geforce 9800 gt (6658)
    poscode : ls8(268) 0:0:0 2/0 [514]

    general protection fault!

    history: cauthsocket::eek:nusernetmessage <- uwindowsviewport::viewportwndproc <- wwindow::staticproc <- dispatchmessage <- 000e02a6 1290 <- messagepump <- mainloop

    the solution:
    this error appears when some program blocks the file gameshield.dll. if is is your antivirus you need to add the game folder to an antivirus exceptions.

    if the error remains:
    if you can't solve this problem by yourself please write to our support service http://support.4game.com. attach the screenshot of an error.
    history: farchivefilereader::seek <- loadobject <- (class lineagewarrior.melf 31317==31317/31317 8570 200)...
    2011.4.13 01:16:28
    os : windows7(32) 6.1 (build: 7600)
    cpu : genuineintel intel(r) core(tm) i7 cpu 950 @ 3.07ghz @ 3220 mhz 4095mb ram
    video : asus eah6950 series (304)
    poscode : ls8(268) 146819:28063:-2269 8/1 [581]

    setfilepointer failed 8598/31345: 31345 wrong descriptor.

    history: farchivefilereader::seek <- loadobject <- (class lineagewarrior.melf 31317==31317/31317 8570 200) <- ulinkerload::preload <- preloadobjects <- uobject::endload <- uobject::staticloadobject <- (core.class lineagewarrior.melf null) <- uobject::staticloadclass <- ugameengine::eek:ncharinfo <- unetworkhandler::tick <- function name=cipacket <- ugameengine::tick <- updateworld <- mainloop

    the solution:
    delete the file файл melf.utx from the folder lineageii\systextures.
    perform a fullcheck of the client.

    if the error remains:
    please write to our support service http://support.4game.com. attach the screenshot of an error.
    history: ulinkerload<<fname <- (linkerload transient.linkerload 1742471))...
    2011.4.9 12:57:06
    os : windows7(32) 6.1 (build: 7600)
    cpu : genuineintel intel(r) core(tm)2 duo cpu e7300 @ 2.66ghz @ 2673 mhz 2047mb ram
    video : nvidia geforce 9800 gt (6658)
    poscode : ls8(268) 0:0:0 2/0 [0]

    possibly the system file was spoiled. exit the game and perform a fullcheck of game files.(bad name index -7012/1114)

    history: ulinkerload<<fname <- (linkerload transient.linkerload 1742471)) <- tagname <- fpropertytag<< <- (after twosided) <- loadstream <- (count 0) <- ustruct::serializetaggedproperties <- (none[-1]) <- uobject::serialize <- (texture mfighter.boots.mfighter_m001_t01_b_sp) <- utexture::serialize <- loadobject <- (texture mfighter.boots.mfighter_m001_t01_b_sp 1742471==1742471/75010335 1742469 87755) <- ulinkerload::preload <- preloadobjects <- uobject::endload <- uobject::staticloadobject <- (engine.mesh fighter.mfighter_m001_b null) <- umeshcomponent::loadmeshcomponent <- umeshcontainer::updatemeshcomponents <- apawn::updatemeshcomponents <- user::updatepawnmeshcontainerbyitem <- user::updatepawnmeshcontainer <- user::setpawnresource <- ul2consolewnd::insertselectcharacterinfo <- nclobbywnd::addpawn <- nconsolewnd::addcharacterinfo <- d <- characterselectioninfopacket <- unetworkhandler::tick <- function name=characterselect <- ugameengine::tick <- updateworld <- mainloop

    the solution:
    delete the file mfighter.utx from the folder lineageii\systextures.
    perform a fullcheck of the client.

    if the error remains:
    please write to our support service http://support.4game.com. attach the screenshot of an error.
     
  6. Andriel

    Andriel Innova Group

    Joined:
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    history: ulinkerload<<fname <- (linkerload transient.linkerload 452141))...
    2011.4.9 14:54:48
    os : windows7(32) 6.1 (build: 7600)
    cpu : genuineintel intel(r) core(tm)2 duo cpu e7300 @ 2.66ghz @ 2673 mhz 2047mb ram
    video : nvidia geforce 9800 gt (6658)
    poscode : ls8(268) 0:0:0 2/0 [0]

    possibly the system file was spoiled. exit the game and perform a fullcheck of game files.(bad name index -10720894/26)

    history: ulinkerload<<fname <- (linkerload transient.linkerload 452141)) <- fobjectimport<< <- loadimportmap <- ulinkerload::load <- ulinkerload::ulinkerload <- uobject::getpackagelinker <- ulinkerload::verifyimport <- validateimports <- ulinkerload::verify <- ulinkerload::load <- ulinkerload::ulinkerload <- uobject::getpackagelinker <- ulinkerload::verifyimport <- validateimports <- ulinkerload::verify <- ulinkerload::load <- ulinkerload::ulinkerload <- uobject::getpackagelinker <- uobject::staticloadobject <- (core.class lineagewarrior.fdarkelf null) <- uobject::staticloadclass <- ul2consolewnd::insertselectcharacterinfo <- nclobbywnd::addpawn <- nconsolewnd::addcharacterinfo <- d <- characterselectioninfopacket <- unetworkhandler::tick <- function name=characterselect <- ugameengine::tick <- updateworld <- mainloop

    the solution:
    delete the file файл fdarkelf.utx from the folder lineageii\systextures
    perform a fullcheck of a client.

    if the error remains:
    please write to our support service http://support.4game.com. attach the screenshot of an error.

    history: fmallocwindows::malloc <- size 1772196224 farray <- fmallocwindows::realloc <- 00000000 1772196224 farray

    possibly the system file was spoiled. exit the game and perform a fullcheck of game files.

    history: fmallocwindows::malloc <- size 1772196224 farray <- fmallocwindows::realloc <- 00000000 1772196224 farray <- farray::realloc <- 221524528*8 <- funrealfilesummary<< <- loadsummary <- ulinkerload::load <- ulinkerload::ulinkerload <- uobject::getpackagelinker <- uobject::staticloadobject <- (engine.texture crest.crest_48_70835 null) <- nconsolewnd::setcresttexture <- nconsolewnd::addpledgeinfo <- pledgeshowmemberlistallpacket <- unetworkhandler::tick <- function name=pledgeshowmembe <- ugameengine::tick <- updateworld <- mainloop

    the solution:
    delete the file crest.utx from the folder lineageii\systextures.
    perform a fullcheck of a client.

    if the error remains:
    please write to our support service http://support.4game.com. attach the screenshot of an error.

    readfile beyond eof 381171+1/381171 farray

    readfile beyond eof 381171+1/381171

    history: ulinkerload::serialize <- fgenerationinfo<< <- funrealfilesummary<< <- loadsummary <- ulinkerload::load <- ulinkerload::ulinkerload <- uobject::getpackagelinker <- uobject::staticloadobject <- (engine.texture crest.crest_45_56230 null) <- nconsolewnd::setcresttexture <- nconsolewnd::addpledgeinfo <- pledgeshowmemberlistallpacket <- unetworkhandler::tick <- function name=pledgeshowmembe <- ugameengine::tick <- updateworld <- mainloop

    the solution:
    delete the file crest.utx from the folder lineageii\systextures.
    perform a fullcheck of a client.

    if the error remains:
    please write to our support service http://support.4game.com. attach the screenshot of an error.
     
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