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Установить

Discussion in 'Архив' started by Slaventi, May 16, 2016.

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  1. Slaventi

    Slaventi User

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    Не могу решить проблему. На сайте в любом браузере стоит кнопка Установить и никак не хочет меняться, проверял в разных компьютерах и в разных браузерах. Обнаружил, что не выполняется 4game-service, есть только 4game-tray. Приложение запучщено. Как решить? Куплен набор НРД и не могу использовать.
     
  2. casillias

    casillias Technical specialist Innova Group

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    Запустите службу
    Для запуска службы 4game-service необходимо:
    1) Зайти в «Пуск» → «Панель управления» → «Система и безопасность» →
    → «Администрирование» → «Службы»
    2) Найти строчку «4game-service» и нажать на неё два раза
    [​IMG]

    3) В появившемся окне нажать «Запустить» и в сточке «Тип запуска» выставить «Автоматически»
    [​IMG]

    4) Нажать «ОК». Перезагрузить компьютер. Затем попробовать войти в игру. Если приложение запросит права на внесение изменений в компьютер - дать разрешение.
     
  3. Slaventi

    Slaventi User

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    Я извиняюсь, у меня Винда на английском, можно путь прописать в английском варианте? Спс.

    Все нашел пытался запустить, в итоге выскочила вот такая ошибка.
     

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  4. casillias

    casillias Technical specialist Innova Group

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    Нажмите CTRL+SHIFT+ESC вкладка Services там найдите 4game-service ПКМ на неё и запустите
     
  5. Slaventi

    Slaventi User

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    На долю секунды зпускает и сразу опять выходит. Не знаю в чем причина :(
     
  6. casillias

    casillias Technical specialist Innova Group

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  7. Slaventi

    Slaventi User

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    Список процессов
    chrome.exe : Google Chrome
    iusb3mon.exe : iusb3mon,Intel(R) USB 3.0 Monitor
    n52teTra.exe : n52tetra MFC Application,razertra Application
    check4game.exe : check4game,check and diagnostic utility for 4game's games
    Dwm.exe : Desktop Window Manager,Microsoft® Windows® Operating System
    Skype.exe : Skype ,Skype
    BlackElement.exe : Thermaltake Gaming Mouse,GM15V2
    IAStorIcon.exe : IAStorIcon
    Explorer.EXE : Windows Explorer,Microsoft® Windows® Operating System
    unsecapp.exe : Sink to receive asynchronous callbacks for WMI client application,Microsoft® Windows® Operating System
    BCUSched.exe : avast! Browser Cleanup scheduler,Avast Browser Cleanup
    iTunesHelper.exe : iTunesHelper,iTunes
    igfxpers.exe : persistence Module,Intel(R) Common User Interface
    issch.exe : InstallShield Update Service Scheduler,InstallShield Update Service
    EpmNews.exe : EaseUS Partition Master Free Edition Application,EaseUS Partition Master Free Edition
    n52teHid.exe : razerhid MFC Application,razerhid Application
    RAVCpl64.exe : Realtek HD Audio Manager
    nvtray.exe : NVIDIA Settings
    taskeng.exe : Task Scheduler Engine,Microsoft® Windows® Operating System
    taskhost.exe : Host Process for Windows Tasks,Microsoft® Windows® Operating System
    WTFast.exe : WTFast,WTFast client
    Список модулей
    NOTEPAD.EXE.MUI:6.1.7600.16385:Notepad:Microsoft Corporation
    C:\Windows\System32\notepad.exe
    ntdll.dll.mui:6.1.7600.16385:NT Layer DLL:Microsoft Corporation
    C:\Windows\SYSTEM32\ntdll.dll
    Kernelbase:6.1.7601.17932:Windows NT BASE API Client DLL:Microsoft Corporation
    C:\Windows\system32\kernel32.dll
    Kernelbase:6.1.7601.17932:Windows NT BASE API Client DLL:Microsoft Corporation
    C:\Windows\system32\KERNELBASE.dll
    advapi32.dll.mui:6.1.7600.16385:Advanced Windows 32 Base API:Microsoft Corporation
    C:\Windows\system32\ADVAPI32.dll
    msvcrt.dll:7.0.7601.17744:Windows NT CRT DLL:Microsoft Corporation
    C:\Windows\system32\msvcrt.dll
    sechost.dll.mui:6.1.7600.16385:Host for SCM/SDDL/LSA Lookup APIs:Microsoft Corporation
    C:\Windows\SYSTEM32\sechost.dll
    rpcrt4.dll.mui:6.1.7600.16385:Remote Procedure Call Runtime:Microsoft Corporation
    C:\Windows\system32\RPCRT4.dll
    gdi32:6.1.7601.18275:GDI Client DLL:Microsoft Corporation
    C:\Windows\system32\GDI32.dll
    user32:6.1.7601.17514:Multi-User Windows USER API Client DLL:Microsoft Corporation
    C:\Windows\system32\USER32.dll
    LanguagePack:6.1.7601.18177:Language Pack:Microsoft Corporation
    C:\Windows\system32\LPK.dll
    Uniscribe:1.0626.7601.18009:Uniscribe Unicode script processor:Microsoft Corporation
    C:\Windows\system32\USP10.dll
    comdlg32.dll.mui:6.1.7600.16385:Common Dialogs DLL:Microsoft Corporation
    C:\Windows\system32\COMDLG32.dll
    SHLWAPI.DLL.MUI:6.1.7600.16385:Shell Light-weight Utility Library:Microsoft Corporation
    C:\Windows\system32\SHLWAPI.dll
    comctl32.DLL.MUI:6.1.7600.16385:User Experience Controls Library:Microsoft Corporation
    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\COMCTL32.dll
    SHELL32.DLL.MUI:6.1.7601.17514:Windows Shell Common Dll:Microsoft Corporation
    C:\Windows\system32\SHELL32.dll
    winspool.drv.mui:6.1.7600.16385:Windows Spooler Driver:Microsoft Corporation
    C:\Windows\System32\WINSPOOL.DRV
    OLE32.DLL.MUI:6.1.7600.16385:Microsoft OLE for Windows:Microsoft Corporation
    C:\Windows\system32\ole32.dll
    OLEAUT32.DLL:6.1.7601.17676:Microsoft Corporation
    C:\Windows\system32\OLEAUT32.dll
    VERSION.DLL:6.1.7600.16385:Version Checking and File Installation Libraries:Microsoft Corporation
    C:\Windows\System32\VERSION.dll
    imm32:6.1.7600.16385:Multi-User Windows IMM32 API Client DLL:Microsoft Corporation
    C:\Windows\system32\IMM32.DLL
    MSCTF.DLL.MUI:6.1.7600.16385:MSCTF Server DLL:Microsoft Corporation
    C:\Windows\system32\MSCTF.dll
    cryptbase.dll:6.1.7600.16385:Base cryptographic API DLL:Microsoft Corporation
    C:\Windows\System32\CRYPTBASE.dll
    UxTheme.dll.mui:6.1.7600.16385:Microsoft UxTheme Library:Microsoft Corporation
    C:\Windows\system32\uxtheme.dll
    dwmapi.dll.mui:6.1.7600.16385:Microsoft Desktop Window Manager API:Microsoft Corporation
    C:\Windows\System32\dwmapi.dll

    Список сервисов
    AdobeARMservice : Adobe Acrobat Update Service
    Apple Mobile Device Service : Apple Mobile Device Service
    c2cautoupdatesvc : Skype Click to Call Updater
    c2cpnrsvc : Skype Click to Call PNR Service
    IAStorDataMgrSvc : Intel(R) Rapid Storage Technology
    Intel(R) Capability Licensing Service Interface : Intel(R) Capability Licensing Service Interface
    iPod Service : iPod Service
    jhi_service : Intel(R) Dynamic Application Loader Host Interface Service
    msiserver : Windows Installer
    nvsvc : NVIDIA Display Driver Service
    nvUpdatusService : NVIDIA Update Service Daemon
    Spooler : Print Spooler
    Stereo Service : NVIDIA Stereoscopic 3D Driver Service
    stisvc : Windows Image Acquisition (WIA)
    Thorn : Служба политики провайдера безопасности аккаунта
    Update service : Update service
    WMPNetworkSvc : Windows Media Player Network Sharing Service
    WSearch : Windows Search[/CODE][/SPOILER
     
  8. casillias

    casillias Technical specialist Innova Group

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    Всю диагностику, не отрезая ничего
     
  9. Slaventi

    Slaventi User

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    check4game version=2.0.9, uptime=00:31:38
    Процессор: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
    Видео: NVIDIA GeForce GTX 650 Ti / 9.18.13.638 / 20120906
    Видео: Intel(R) HD Graphics 4600 / 9.18.10.3071 / 20130319
    DeviceName: DISPLAY1, BPP: 32, P:True, 1920x1080
    OS(64) Microsoft Windows NT 6.1.7601 Service Pack 1
    OS Name: Windows 7 Ultimate
    .NET 2.0.50727.5420 / MEMORY: 8070 MBytes
    report Date: 16.05.2016 22:46:13 +03:00 GMT
    game: bns, env: unknown, текущая папка =>
    G:\Blade and Soul
    config=default

    Скачиваем список LSP файлов
    http://www.check4game.com/proc/lsp.txt => OK
    WinSock2 NameSpace_Catalog
    %SystemRoot%\system32\NLAapi.dll
    %SystemRoot%\system32\napinsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\System32\mswsock.dll
    %SystemRoot%\System32\winrnr.dll
    WinSock2 Protocol_Catalog
    %SystemRoot%\system32\mswsock.dll
    Скачиваем список несовместимых процессов
    http://www.check4game.com/proc/proc.txt => OK
    Список процессов
    chrome.exe : Google Chrome
    nvxdsync.exe : NVIDIA User Experience Driver Component
    winlogon.exe : Windows Logon Application,Microsoft® Windows® Operating System
    wmiprvse.exe : WMI Provider Host,Microsoft® Windows® Operating System
    svchost.exe : Host Process for Windows Services,Microsoft® Windows® Operating System
    FAHWindow64.exe : File Association Helper
    daemonu.exe : NVIDIA Settings Update Manager,NVIDIA Update Components
    nvvsvc.exe : NVIDIA Driver Helper Service, Version 306.38
    iusb3mon.exe : iusb3mon,Intel(R) USB 3.0 Monitor
    n52teTra.exe : n52tetra MFC Application,razertra Application
    services.exe : Services and Controller app,Microsoft® Windows® Operating System
    Dwm.exe : Desktop Window Manager,Microsoft® Windows® Operating System
    WzPreloader.exe : WinZip Preloader,WinZip
    jhi_service.exe : Intel(R) Dynamic Application Loader Host Interface
    Skype.exe : Skype ,Skype
    csrss.exe : Client Server Runtime Process,Microsoft® Windows® Operating System
    iPodService.exe : iPodService Module (64-bit),iTunes
    spoolsv.exe : Spooler SubSystem App,Microsoft® Windows® Operating System
    BlackElement.exe : Thermaltake Gaming Mouse,GM15V2
    smss.exe : Windows Session Manager,Microsoft® Windows® Operating System
    IAStorIcon.exe : IAStorIcon
    Explorer.EXE : Windows Explorer,Microsoft® Windows® Operating System
    check4game.exe : check4game,check and diagnostic utility for 4game's games
    HeciServer.exe : Intel(R) Capability Licensing Service Interface
    svchost.exe : Host Process for Windows Services,Microsoft® Windows® Operating System
    unsecapp.exe : Sink to receive asynchronous callbacks for WMI client application,Microsoft® Windows® Operating System
    notepad.exe : Notepad,Microsoft® Windows® Operating System
    wininit.exe : Windows Start-Up Application,Microsoft® Windows® Operating System
    BCUSched.exe : avast! Browser Cleanup scheduler,Avast Browser Cleanup
    iTunesHelper.exe : iTunesHelper,iTunes
    !---- 'Thorn.exe' ----!
    Thorn.exe : GameNet Thorn ,THORN
    SearchIndexer.exe : Microsoft Windows Search Indexer,Windows® Search
    igfxpers.exe : persistence Module,Intel(R) Common User Interface
    armsvc.exe : Adobe Acrobat Update Service
    wmpnetwk.exe : Windows Media Player Network Sharing Service,Microsoft® Windows® Operating System
    qGNA.exe : GameNet Application,QGNA
    SkypeC2CPNRSvc.exe : Phone Number Recognition (PNR) module,Skype Click to Call
    issch.exe : InstallShield Update Service Scheduler,InstallShield Update Service
    splwow64.exe : Print driver host for 32bit applications,Microsoft® Windows® Operating System
    !---- 'ThornHelper.exe' ----!
    ThornHelper.exe : GameNet ThornHelper,THORN
    EpmNews.exe : EaseUS Partition Master Free Edition Application,EaseUS Partition Master Free Edition
    AppleMobileDeviceService.exe : C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    nvSCPAPISvr.exe : Stereo Vision Control Panel API Server
    n52teHid.exe : razerhid MFC Application,razerhid Application
    lsm.exe : Local Session Manager Service,Microsoft® Windows® Operating System
    WZUpdateNotifier.exe : WinZip Update Notifier
    RAVCpl64.exe : Realtek HD Audio Manager
    nvtray.exe : NVIDIA Settings
    taskeng.exe : Task Scheduler Engine,Microsoft® Windows® Operating System
    SkypeC2CAutoUpdateSvc.exe : Updates Skype Click to Call,Skype Click to Call
    taskhost.exe : Host Process for Windows Tasks,Microsoft® Windows® Operating System
    IAStorDataMgrSvc.exe : IAStorDataSvc
    gamenet.ui.exe : GameNet Application,QGNA
    Updater.exe : Updater
    lsass.exe : Local Security Authority Process,Microsoft® Windows® Operating System
    WTFast.exe : WTFast,WTFast client
    DllHost.exe : COM Surrogate,Microsoft® Windows® Operating System
    Список модулей
    NOTEPAD.EXE.MUI:6.1.7600.16385:Notepad:Microsoft Corporation
    C:\Windows\System32\notepad.exe
    ntdll.dll.mui:6.1.7600.16385:NT Layer DLL:Microsoft Corporation
    C:\Windows\SYSTEM32\ntdll.dll
    Kernelbase:6.1.7601.17932:Windows NT BASE API Client DLL:Microsoft Corporation
    C:\Windows\system32\kernel32.dll
    Kernelbase:6.1.7601.17932:Windows NT BASE API Client DLL:Microsoft Corporation
    C:\Windows\system32\KERNELBASE.dll
    advapi32.dll.mui:6.1.7600.16385:Advanced Windows 32 Base API:Microsoft Corporation
    C:\Windows\system32\ADVAPI32.dll
    msvcrt.dll:7.0.7601.17744:Windows NT CRT DLL:Microsoft Corporation
    C:\Windows\system32\msvcrt.dll
    sechost.dll.mui:6.1.7600.16385:Host for SCM/SDDL/LSA Lookup APIs:Microsoft Corporation
    C:\Windows\SYSTEM32\sechost.dll
    rpcrt4.dll.mui:6.1.7600.16385:Remote Procedure Call Runtime:Microsoft Corporation
    C:\Windows\system32\RPCRT4.dll
    gdi32:6.1.7601.18275:GDI Client DLL:Microsoft Corporation
    C:\Windows\system32\GDI32.dll
    user32:6.1.7601.17514:Multi-User Windows USER API Client DLL:Microsoft Corporation
    C:\Windows\system32\USER32.dll
    LanguagePack:6.1.7601.18177:Language Pack:Microsoft Corporation
    C:\Windows\system32\LPK.dll
    Uniscribe:1.0626.7601.18009:Uniscribe Unicode script processor:Microsoft Corporation
    C:\Windows\system32\USP10.dll
    comdlg32.dll.mui:6.1.7600.16385:Common Dialogs DLL:Microsoft Corporation
    C:\Windows\system32\COMDLG32.dll
    SHLWAPI.DLL.MUI:6.1.7600.16385:Shell Light-weight Utility Library:Microsoft Corporation
    C:\Windows\system32\SHLWAPI.dll
    comctl32.DLL.MUI:6.1.7600.16385:User Experience Controls Library:Microsoft Corporation
    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\COMCTL32.dll
    SHELL32.DLL.MUI:6.1.7601.17514:Windows Shell Common Dll:Microsoft Corporation
    C:\Windows\system32\SHELL32.dll
    winspool.drv.mui:6.1.7600.16385:Windows Spooler Driver:Microsoft Corporation
    C:\Windows\System32\WINSPOOL.DRV
    OLE32.DLL.MUI:6.1.7600.16385:Microsoft OLE for Windows:Microsoft Corporation
    C:\Windows\system32\ole32.dll
    OLEAUT32.DLL:6.1.7601.17676:Microsoft Corporation
    C:\Windows\system32\OLEAUT32.dll
    VERSION.DLL:6.1.7600.16385:Version Checking and File Installation Libraries:Microsoft Corporation
    C:\Windows\System32\VERSION.dll
    imm32:6.1.7600.16385:Multi-User Windows IMM32 API Client DLL:Microsoft Corporation
    C:\Windows\system32\IMM32.DLL
    MSCTF.DLL.MUI:6.1.7600.16385:MSCTF Server DLL:Microsoft Corporation
    C:\Windows\system32\MSCTF.dll
    cryptbase.dll:6.1.7600.16385:Base cryptographic API DLL:Microsoft Corporation
    C:\Windows\System32\CRYPTBASE.dll
    UxTheme.dll.mui:6.1.7600.16385:Microsoft UxTheme Library:Microsoft Corporation
    C:\Windows\system32\uxtheme.dll
    dwmapi.dll.mui:6.1.7600.16385:Microsoft Desktop Window Manager API:Microsoft Corporation
    C:\Windows\System32\dwmapi.dll

    Список сервисов
    AdobeARMservice : Adobe Acrobat Update Service
    Apple Mobile Device Service : Apple Mobile Device Service
    c2cautoupdatesvc : Skype Click to Call Updater
    c2cpnrsvc : Skype Click to Call PNR Service
    IAStorDataMgrSvc : Intel(R) Rapid Storage Technology
    Intel(R) Capability Licensing Service Interface : Intel(R) Capability Licensing Service Interface
    iPod Service : iPod Service
    jhi_service : Intel(R) Dynamic Application Loader Host Interface Service
    nvsvc : NVIDIA Display Driver Service
    nvUpdatusService : NVIDIA Update Service Daemon
    Spooler : Print Spooler
    Stereo Service : NVIDIA Stereoscopic 3D Driver Service
    stisvc : Windows Image Acquisition (WIA)
    Thorn : Служба политики провайдера безопасности аккаунта
    Update service : Update service
    WMPNetworkSvc : Windows Media Player Network Sharing Service
    WSearch : Windows Search
     
  10. casillias

    casillias Technical specialist Innova Group

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    Это удаляйте и пробуйте данные рекомендации https://4gameforum.com/threads/247058/
     
  11. Slaventi

    Slaventi User

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    Пошла закачка дошел до 56% и ошибка 704. :(
     
  12. casillias

    casillias Technical specialist Innova Group

    Joined:
    05.04.11
    Messages:
    10,269
    Likes Received:
    534
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